MTL Heating & Cooling

water heater installer, heating & cooling contractor

About us

At MTL Heating & Cooling, we are locally owned and operated with over 25 years of residential HVAC experience. Let us wow you with our quick, reliable and professional touch. What you see is what you get and we ensure you will be satisfied with our work. I would like you to be our next happy customer! Our reputation for listening and problem solving precedes us. We have an expert eye for detail and troubleshooting, as well as being able to work out the best solution for the client.

Business highlights

17 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 1-25 of 127 reviews

John R.
04/2021
5.0
These guys are awesome. They stayed untill almost midnight trying to figure out what was wrong with my furnace. They was determined to get us heat. I felt bad because, they been there almost all day and I know they wanted to go home. The price was extremely fair compared to the time they spent. I truly appreciate the job they did. Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Immy K.
03/2021
5.0
Excellent service. Very prompt. Called Mike and he came out within a hour. Mike is very experienced, having dealt with many HVAC companies, these guys are tremendous. New exactly what was wrong and fixed it like a professional. Cost was better than I even expected. Forget the others and call MTL. IĆ¢ ll be using them from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike I.
02/2021
5.0
They were on and were very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou D.
09/2020
5.0
Very professional and friendly. I have saved their information for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

veronica c.
09/2020
5.0
very professional, came exactly on time very reasonable pricing they have been taking care of the furnace for a few years and always did a really great job clean up is always perfect I would rate them over 5 stars. thank-you Mike and all the pros at MTL Kudos to you all. Veronica cassell Vaz

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

John K.
09/2020
5.0
Excellent professional work. The project was top notch and turned out great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas C.
08/2020
5.0
Highly recommended!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald F.
06/2020
5.0
Prompt and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Anastasia K.
05/2020
5.0
Very professional!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria A.
03/2020
5.0
Good people, good work and very fair prices. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
03/2020
5.0
Michael knew that the part that had failed on my hot water heater was covered by a five year warranty. He contacted the manufacturer representative directly and saved me a lot of money. His work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Harold A.
03/2020
2.5
My furnace fan was turning on without burner lighting somewhat prior to cleaning. Now the issue has increased. I cannot rate or review until MTL is contacted. Presently furnace needs more attention.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
2.0

$201

Robert P.
03/2020
5.0
The technician was great, he communicated his arrival time to me. He was very knowledgeable and performed all the required work quickly and efficiently. Price was fair, I highly recommend these guys and will definitely continue to use them for all of my HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Michelle L.
02/2020
3.5
I had MTL changed my oil tank. All good , the only thing is there are bad oil with lots sludge in the old tank, they transferred those oil to the new tank. They supposed only transfer pink good oil, I guess it cost money to throw away the bad oil and they did not want do it and they did not communicate with me neither.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
3.5

Yes, I recommend this pro

Doug D.
02/2020
4.0
no comment provided

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Espi C.
02/2020
5.0
My furnace stopped working in 19 degree weather. MTL called me within 20 minutes and someone was at the house within 40 minutes. They started work at 7:45 and ended at 7:00 that night to replace it. Told me what they were doing the entire time and left the basement clean. I highly recommend them and will use them to conduct regular maintenance on the new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kadia M.
02/2020
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Efrain V.
02/2020
5.0
Had my furnace cleaned. Price was reasonable. The technician was friendly and prompt. Very sstisfied with choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen H.
02/2020
5.0
Dave was great. Showed up on time, left the place clean and work completed well. I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald B.
02/2020
5.0
Very professional and knowledgable technician. Explained everything in layman terms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Robert V.
02/2020
5.0
MTL came in and went right to work and knew exactly what to do and were very professional. I would definitely us their services again.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Pam H.
02/2020
5.0
I received a call within 5 minutes of my HomeAdvisor request from MTL Heating and Cooling. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

375 Morgan Lane, Unit 404, West Haven, CT 06516

mtlheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HTG.0400650-S9
Trade License Locale
CT
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

MTL Heating & Cooling accepts the following forms of payment: CreditCard
Yes, MTL Heating & Cooling offers free project estimates.
No, MTL Heating & Cooling does not offer eco-friendly accreditations.
No, MTL Heating & Cooling does not offer a senior discount.
Yes, MTL Heating & Cooling offers emergency services.
Yes, MTL Heating & Cooling offers warranties.

Contact information

375 Morgan Lane, Unit 404, West Haven, CT 06516

mtlheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed