Charm's Security Hardware Inc

First, all the people I encountered at Charms were lovely. They were pleasant friendly and experienced. While my keys were being made , two other people helped customers as they came in. One customer had a tricky issue with a security chip type key. Charms was able to help her and do so in less than 10 minutes. It is apparent that this store has not only survived but thrived because it has evolved. Tthe store still does conventional, basic key duplication, but also can help with technological advances with programmable keys and similar. I am sort of embarrassed to admit that I have been by the store likely thousands of times, but this was my first time visiting. I will certainly be back and will recommend Charms. they also have a mobile van that helps with on-site issues, and they sell a variety of commercial locks and locks for household applications. The store is truly a jewel and an asset to the community.

Just a pleasure to work with this family-owned business. I was looking for a company that really appreciated restoration of old locks. They gave me a whole new appreciation for old house charm. They helped me see what I could do myself and what was better left to the professionals. They were easy to talk to, made great suggestions, were patient with my steep learning curve, endless questions and indecision. The person who came to install did a great job--quiet, respectful, cleaned up after. Super nice. It was definitely an investment, but I understood that. I choose where I spend a little more money and I chose on the lock restoration.

I have used them for years and they are very good. They were originally used to master key a five unit apartment building and they have subsequently made me keys and they work fine.