We Care Computers LLC

Description of Work: Just needed a simple tune up for my laptop. I was told I should buy a new one from them. I then took it to another company, they did a fine job, and I didn't need to buy a new laptop.

Description of Work: Cleaned out viruses and malware so could get to site to get VPN to work.

Description of Work: computer services

Description of Work: This company tried to sell me a brand new machine that I did not need. I was lied to about the condition of my computer, batteries were leaking and it was an urgent matter to replace. I called in a second opinion, who had nothing to gain by a diagnosis, and I discovered that everything We Care told me was untrue. The only battery, not three as I was told, was in perfect, non-leaking condition. I was told other components were about to fail. None of this was true. When I confronted Avi as to this, he sent me a scathing email, telling me I " should be ashamed of myself" for thinking We Care was trying to pull something on me. I've known him since he first started this company and was one of his first customers. He's gotten too big for his britches and is now needing to scam customers to keep his business viable. I should have sent his email to the BBB. I'm forever finished with this company. There are plenty of smart computer people to be found when we need to service our systems. This was a routine call to clean up my system and increase performance which ended with, "You need a new computer (the bad news). "They are not as expensive as the last one we sold you)...the good news...

Description of Work: I brought my computer in for repairs.

Description of Work: computer crash

Description of Work: I have a home office. Mark came out to see about repairing a failed office computer, and setting up an officer server that can be used both internally and from the road using the internet. Turned out the computer was beyond repair, but he explained all the options available for the server, and recommended the one that was best for our office. He also manually configured 2 laptops to the network the could not be auto-configured.

Description of Work: We run a fully computerized chiropractor office and had an expensive IT specialists maintain our system. When our system crashed about a year ago, Avi was there to fix it within the hour. He rebuilt our system (servers, office computers etc.) to a better-than pre crash condition in no time. We continue to use their services to date, and they have proven themselves many times and always, consistently with the same +A grade service. Their prices are fair, they will never try to burn more hour just to charge you more. They are great in training and installing the right software to prevent the next crash.

Description of Work: WE HAD VIRUSES IN OUR COMPUTER, SO THEY FIXED IT.