About us
Business highlights
23 years of trusted experience
Services we offer
Amenities
Free Estimates
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
4.526 Reviews
Showing 1-25 of 26 reviews
Pat W.
12/2019
gutter cleaning
+ -1 morebeautifully and on time
Description of Work: semi-annual gutter cleaning
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Yes, I recommend this pro
$82
Susan G.
12/2018
gutter cleaning
+ -1 moreOur gutters were cleaner than both we and Rob expected so he gave us a break on the price. Very pleasant, honest man. Efficient energetic helpers. Thank you.
Description of Work: Gutter Cleaning
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Yes, I recommend this pro
Paula M.
12/2018
gutter cleaning
+ -1 moreI have used this company for a few years now. I am very pleased with their work. I asked them to come the week after Thanksgiving, and even with the lousy weather this fall they kept their word. They work quickly and neatly and Sebastian and Chazz made a great team... one man blowing the leaves from the gutters and the other blowing them away from the house. Their price is very competitive with others too. I will continue to use this company and I encourage others to try them.
Description of Work: Gutter cleaning
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Yes, I recommend this pro
gary F.
12/2018
gutter cleaning
+ -1 moreRob and his crew have always done an excellent job.
Description of Work: Gutters cleaned
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Yes, I recommend this pro
$132
Mike B.
12/2018
gutter cleaning
+ -1 moreGutter cleaning job done professionally. Replaced gutter screens and cleared driveway afterwards.
Description of Work: Have used for last few years. Reasonably priced, do good job! Cleaned up walkway after job. Will use again.
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Yes, I recommend this pro
Cheri E.
10/2018
gutter cleaning
+ -1 moreThey came twice; the first time there was no work done. When I called the work was done; however, I was charged an additional fee. I’ll shop around next time.
Description of Work: Clean gutters
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$120
David M.
07/2017
roof cleaning
+ -1 moreIt went perfectly well. The guys really put a lot of time and effort into this dangerous job, as my roof is VERY steep. Great job.
Description of Work: Needed my roof washed to get moss and crud off of it.
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Yes, I recommend this pro
$400
Mary C.
04/2017
gutter cleaning
+ -1 moreGreat, I have used him several times
Description of Work: Clean gutters 2.5 stories up
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Yes, I recommend this pro
$200
Stanley S.
04/2016
gutter cleaning
+ -1 morePlease note his company is a limited liability company formed in 2012 and it's license as a home improvement contractor lapsed on November 30, 2012. He has been operating without being in compliance with the laws of the Department of Consumer Protectiion in the state of Ct.. His timetables, emails, lack of contracts just do not add up to a legitimate business enterprise. I have been in business for 40 years and would never recommend this company.
Description of Work: Never proved they performed the services for which they billed me and brought to small claims court to collect. None of the leaves were removed from Gutters as alleged by him but contrary to my photos taken after he supposedly did the work.
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$292.46
Response from Rob's Home Services
James A.
07/2015
gutter cleaning
+ -1 moreThey're unclogged as of a heavy rain.
Description of Work: Gutter cleaning
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Yes, I recommend this pro
$125
Debra J.
07/2015
gutter cleaning, roof cleaning
+ 0 moreRob Polo cancelled the entire job, guess he does not need the business and guess repeat customers are not important to his company either. I was totally blindsided by his demeanor and lack of concern for keeping me wondering for over 2 hours if anyone was actually going to show up to do the job. Never returning phone calls when you call to see if there is something wrong.
Description of Work: I used this company in the past couple years for gutter cleaning; last week I received an estimate for gutter cleaning and my shed roof cleaning and scheduled the job for 7/6/15 was told contractors would arrive by 8:30 am. No show at 8:30 am so I waited till 9:00 am and called Rob Polo, no answer so I left a message, Rob Polo did not call me back so made second call to Rob Polo, no answer, left a message; no call back. I called a third time at 10:30 am Rob Polo was not phased by the fact that I was unsatisfied with his lack of professionalism and that he did not call me back or call me at all to let me know that the contractors would be later than scheduled and he did not care if he did my gutter cleaning and roof cleaning at all, as he was more interested in his feelings rather than be professional and prompt and was not concerned that I had planned my day around this job being started at 8:30 as scheduled and that he did not contact me to let me know about any delays. I had to call him 3 times before getting him on the phone, then at the last minute he starts making up excuses as to why no one showed up as scheduled at 8:30 am and never contacted me to let me know anything. Very poor way to do business and very poor customer service skills. I guess my repeat business with "Rob Polo does not matter to him. So consumer beware, this company does not care about the importance to you and the reasons you hire this company to do work for you. Consumers you don't work for Rob Polo , Rob Polo is supposed to be providing a service that you pay to have done; he works for you. The lack of not notifying a customer about being 2 hours late for a scheduled job; a very critical job , which also had time constraint ,which Rob Polo was fully aware of, which did not phase him in the least. Will never recommend or use this company ever again.
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$536
Response from Rob's Home Services
Al G.
05/2015
gutter cleaning, roof cleaning
+ 0 moreunknown
Description of Work: Removed stain and moss on roof.
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Yes, I recommend this pro
Marcus L.
02/2015
gutter cleaning
+ -1 moreunknown
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Yes, I recommend this pro
$150
James S.
01/2015
gutter cleaning
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$80
Darlene M.
12/2014
gutter cleaning
+ -1 moreunknown
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Yes, I recommend this pro
$79
Stephen B.
12/2014
gutter cleaning
+ -1 moreArrived on time, very good job, and very clean and thorough.
Description of Work: Cleaned gutters
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Yes, I recommend this pro
$149
Doug C.
11/2014
gutter cleaning
+ -1 moreJob well done
Description of Work: Cleaned gutters & downspouts
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$175
Kenecia B.
10/2014
gutter cleaning
+ -1 moreunknown
Description of Work: Cleaned gutters
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$79
Tanya B.
09/2014
gutter cleaning
+ -1 moreThey were on time and did a great job. I would use Rob's Home Services again in the future.
Description of Work: Cleaned my gutters
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$79
Susan B.
08/2014
gutter cleaning, pressure washing
+ 0 moreWent great. They contacted me as soon as I bought the Big Deal, and came about a week later. They were efficient, friendly, and competent. I'll definitely be using them again.
Description of Work: Came to power wash out the gutters
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Yes, I recommend this pro
$79
Darren D.
08/2014
gutter cleaning, pressure washing
+ 0 moreI purchased a voucher for gutter cleaning from and quot;Rob Polo Gutter Cleaning and Power Washingand quot; sometime last winter. When I called to redeem it in the spring, he said it had expired and then quoted me a price two and a half times more than the voucher. I explained to him that it didn't make sense that the voucher expired in the winter since it's pretty challenging to clean gutters w/ snow on the ground. He said he would subtract the price of the voucher from his new quote of $170. Although I didn't think it was fair, I said that I would think about it. On April 26th, out of the blue, he texts me at nearly 1 AM and calls me a and quot;douch.and quot; (Yes, that's how he spelled it.) We had not been in touch recently and, based on the time received, I let it go. On May 7th, Rob called me to see if I was still interested in the gutter cleaning at the price quoted above the voucher value. I asked about the text and he said he didn't send it. Now, I'm pretty sure his cell phone recorded it just like mine, so I told him not to bother calling about his quote again. His response? No contrition, but instead I got “It’s your money and you called me for the quote.” Months past and I reached out to Rob again last week to have him clean my gutters. I had renewed my voucher and reached out to him to setup a time. He informed me that the vouchers are for new customers and that he was “unable to do any work for this customer or at this property.” This time, I didn’t bother trying to explain to him that I, in fact, had never been a customer. I was amazed that a service provider would actually – yet again deny service to a paying customer. Buyer beware. Did you notice the subtle name change from Rob Polo Gutter Cleaning and Power Washing to Rob's Home Services?
Description of Work: In lieu of actually providing the service contracted for, Mr. Polo insulted me via text message. When I confronted him about it, he lied about it.
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$69
Response from Rob's Home Services
Wesley S.
07/2014
gutter cleaning
+ -1 moreI called on a Monday and the two man crew arrived the next morning. They went right to work cleaning my gutters and even made some minor repairs (loose gutter) at no additional charge. Cleaned-up after themselves and were respectful of my property. Friendly guys too.
Description of Work: Cleaned roof gutters, front & rear of home.
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Yes, I recommend this pro
$175
carey S.
04/2014
gutter cleaning
+ -1 moreunknown
Description of Work: Power washed home
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Response from Rob's Home Services
Carol A.
01/2014
gutter cleaning
+ -1 more.
Description of Work: Cleaned and checked the gutters.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$165
Joseph F.
08/2013
gutter cleaning
+ -1 moreGreat contractor. Everything was done through Rob's website - robpolo.com. He provided me a quote for the job and then we scheduled the job itself. His price was very reasonable. His men showed up when scheduled, were very polite and professional. Did a great job with no mess no fuss. I was very satisfied and will use them again next year.
Description of Work: Power washed my house
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Yes, I recommend this pro
$300
- 1(current)
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Contact information
152 Talcott Rd, West Hartford, CT 06110
http://robpolo.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Gutter Cleaning,
Roof Cleaning,
Pressure Washing,
Roof Ice/Snow Removal
FAQ
Rob's Home Services is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Rob's Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rob's Home Services offers free project estimates.
Yes, Rob's Home Services offers eco-friendly accreditations.
No, Rob's Home Services does not offer a senior discount.
No, Rob's Home Services does not offer emergency services.
No, Rob's Home Services does not offer warranties.
Rob's Home Services offers the following services: Power Washing, Gutter Cleaning, & Roof Snow Removal.
Contact information
152 Talcott Rd, West Hartford, CT 06110
http://robpolo.comService hours
Monday:
8:00 AM - 5:00 AMTuesday:
8:00 AM - 5:00 AMWednesday:
8:00 AM - 5:00 AMThursday:
8:00 AM - 5:00 AMFriday:
8:00 AM - 5:00 AM