Richland Pest & Bee Control

Quick, easy and expensive

Great, professional and reasonable

They were punctual and polite. They were thorough and a pleasure to work with. Matt is the person who conducted the job and was very good.

I recently attempted to remove several wasp/yellow jacket nests that appeared in our gutters and shutters with little success. I called Richland on Sunday (first off, it's awesome that they're even open on a Sunday) and they were here the next day on time. They gave me a window from 3 to 7PM and they arrived shortly after three. The technician was very polite, quickly took care of the nests, and even walked the parameter of the house to make sure he didn't miss anything. Communication, pricing, timing, etc. was all spot on with my expectations. I am very pleased with their work and would absolutely use them in the future.

They did come out for a consultation. They were responsive with setting up the appointment and punctual. The gentleman who came out for the consultation was very knowledgeable. He spent between forty-five minutes and an hour on the consultation. He suggested us ideas of things that we could do on our own which we did. They later called to tell us what their estimate would be and I asked them to send it to me in writing which they did within a few days. I ended up not doing anything at this time and will wait until the Fall before moving forward.

I bought a Big Deal through Angie's List, then the company asked for my home phone number so they could contact me. I didn't hear from them for two weeks, so I called Angie's List back to get their phone number. I called the company, and they were apologetic saying they didn't know what happened. They set up an appointment and said to call at the beginning of the week to get a time frame of when they would arrive. I called the day before the appointment, and the lady who answered the phone was very haughty and said I needed to wait until the day of the service to call. She said that residential customers get serviced after the schools they service. She had poor customer service and was very unprofessional. Michael was the man who came out to do the inspection. He was very professional, and did a fine job with the inspection itself. He pointed out a lot of things during the inspection.

Two people showed up for the appointment. Sorry do not remember their names. They went through my house and also examine the outside perimeter. Gave me tips on how to close the small gaps and what material to use. Very helpful, quick and professional.

It went very well. I contacted three providers and one of the quotes was lower than the quote from Richland. I wanted to work with them because they had taken care of the nest last year and did a great job. They worked with me on the price and were able to come out on less than a week's notice. Matt arrived early in the day and did a thorough job. I showed him the small exterior nests I knew about, and he cleaned up those plus others I did not see. He sprayed a barrier on all likely points of entry and I'm confident my problems with yellow jackets are over. Great job, great price, highly recommend.

The two inspectors arrived on time. They were very knowledgeable and professional. A complete inspection of our house was performed and several recommendations made. They provided a rodent treatment program that seemed quite reasonable in terms of cost. We haven't taken advantage of the full program yet but plan to do so once some home improvement jobs are completed.

Terrific! this is the second year we've called them. They are clear about treatment to be delivered, thorough, professional, and exactly on time. They even came back to respray because I was concerned about rain that fell the same afternoon they had first applied. They are excellent and extremely competitive with other vendors in area.

Paid for a termite treatment which included 1 follow up treatment and "periodically" monitoring. I had to call several times for the follow up treatment that was paid for in full. Also, the garage was not treated on the second application. When I called to ask Richland Pest to come back, the office told me the garage was treated in error on the first treatment, so they were not willing to come back and do a second application. This garage was where I had the problem and why I wanted treated in the first place. After multiple calls, asking to speak with someone about my issue, I spoke with Sandra who proceed to SCREAM at me, and tell me I was looking for free services, she told me she had been in the business for 20 years and knew I was out to get something for free and if we went to court they would win because they had a "service agreement" and I only had receipt of the agreement and that did not specifically state the garage was included, however it does read "perimeter around entire house". I tried to explain the garage was where the termites were in the first place and they just refused to do a follow treatment, which was contracted. Lesson learned... don't paid for service in advance and don't speak with Sandra in the Hartford location.

It went very well. They were great! They were prompt, professional, they offer follow up services, they have good warranty, and they are well recommended by other Angie's List members. I like their customer service. They are very easy to work with. They call me before to verify the appointment.

The man who performed the work this past spring was very knowledgeable, considerate, and thorough. Our first experience was with the owner, who diagnosed a carpenter ant nest in our home. Not only did he implement a successful long-term regiment, but assured us that the nest had not caused structural damage to the house. We have used this service for years, in two different homes. Sandy knows what type of pests are common in different towns because of contracts with other customers. I have never considered moving from this service.

Have used Richland for several years. No problems. They answer all your questions and do the job well.

they arrived on time, pleasant, professional. Excellent service and results.

I contacted the exterminator and spoke to an individual on the phone who professionally explained the following: - How the nest was formed - Approximate size of the nest - Wasp activity outside of the nest (swarming at the opening in the house siding where wasps were entering) - Cost structure based on the height of the nest (the higher the nest = higher cost, due to increased risk to the exterminator) - Applicable internet discounts - Pesticide used (water-based) I had also mentioned that I had sprayed the area where the wasps were entering the siding, at night for several days with no effect. She also mentioned that immediately following the application, wasps may continue to swarm, for up to 14 days, but will diminish over time. If not, I should re-contact the company, as they guarantee their work. Exterminator, Sol Suong, reiterated this when he came to spray the nest. The exterminator came out to my home the same day the initial call was made. Incidentally, I reported this as a swarm of hornets, but the person I spoke to on the phone, characterized it as a yellow jacket issue. According to Sol, the size of the swarm (wasps), was bigger than expected and informed me that it would be necessary to apply a larger quantity of pesticide, in order to eradicate the nest. Following the application of the pesticide, wasp activity remained relatively high for the next couple of days and then dropped dramatically, perhaps due to the cooler temperature. In the week and half since the application, I have not seen any more wasps nor heard buzzing in the wall. As of this writing, I am still within the 14-day treatment period.

Responded within 24 hours. Killed the bees. Sprayed the area around the nests about 8 feet for longer protection. Came inside and located where bees were entering. Informed me what to watch for. Informed me of what needs to be done if they return. Very satisfied with services provided.

They told me to wait approx 3 weeks to see if the treatment took, or call them back as they guarantee their work. I did call back because the bees came back and they immediately sent out an exterminator today to do it again. The owner personally spoke to me when I initially called. Both the office personal and the men who came out to do the work were extremely professional and personable. I would recommend them to anyone who asks.

It's a preventative measure that's very effective. I was using them for the second time. I have them come out every year. They are able to come out in a very timely manner. Their service was very effective both times I've used them. My husband is allergic, so I need to make sure that there are no bees in the area.

I HIRED help to prepare my home. I was so exhausted, I had to spend the next day in bed. So I had to reschedule. I finally called them Sept 2, because they were a "no show". The next day, Sept 3, they said they'd be there between 1pm and 7pm. At 6pm, after waiting all day, I finally called THEM! They said they had to call the owner of my apartment, who ordered the service. After the long holiday weekend, on Sept 8, they explained that they didn't show because the owner refused to pay for the service! The OWNER is the one who ORDERED the service. I've HAD with these idiots!

I was in my first floor family room and I heard loud buzzing coming from one wall. I found Richland in the Yellow Pages and gave them a call. ( I had used them before several years earlier). This was mid afternoon. The person who answered said they could have someone out between 8:30 AM and noon the next day. The technician showed up around 10:30 AM. He explained what he was going to do. He dressed in a beekeeper outfit and was able to fog in between the interior and exterior wall. It was next to a fire place so there was enough of a gap for him to work. He sprayed some dry insecticide that would work for 6 months. He found where they were getting in through the exterior and sprayed there also. He left me with information regarding the insecticides he used. I had a couple of straggler bees come into the family room in the next couple of days and then that was it.

I found them in the yellow pages. They offer a 30 day guarantee of being free of the bees. An employee gave a thorough explanation of the life cycle of carpenter bees and other pertinent information. The technician was well qualified. The bees were causing damage to my home as they were boring holes on the exterior of my house. The cost for the service was high, but it needed to be done.

THIS COMPANY DID A GREAT JOB BECAUSE WE HAVE NOT HAD ANY TROUBLES WITH TERMITES SINCE OUR CONTRACT HAS ENDED. THEY ALWAYS DID A GOOD JOB AND CLEANED UP AFTER THEMSELVES.

THIS COMPANY HAS BEEN IN BUSINESS FOR A VERY LONG TIME. THEY HAVE A VERY GOOD REPUTATION. I LIKE HOW CONSIDERATE THEY ARE OF MY KIDS AND PETS. THEY DO REALLY GOOD WORK.

THEY ARE VERY REASONABLY PRICED FOR THE SERVICE THAT THEY PROVIDE. THEIR WORKERS ARE VERY FRIENDLY AND THEY DO A VERY THOROUGH JOB. WE HAVE NOT HAD NEAR AS BIG OF A PROBLEM SINCE THEY CAME OUT.