They are absolutely amazing!!!! It’s truly a wonderful family based business that makes me feel like family as well… every time!!! They care about their customers and go out of their way to make sure they’re taken care of. I highly recommend them to everyone!!!
Description of Work: Emergency Oil Delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula W.
02/2016
5.0
heating oil companies
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Brian B.
01/2015
5.0
heating oil companies
+ -1 more
As a relatively new homeowner (we purchased in August 2011), we were faced with the daunting task of finding an oil provider. After numerous providers and fills, we finally found this amazing company in 2013. This company exhibits nothing but the utmost professionalism, but also has the best prices on oil in the area. I am so happy to have found such an incredible company who was even able to fill my tank the same day I called. A+++++++
Description of Work: Oil fill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Diane W.
03/2013
1.0
heating oil companies
+ -1 more
We ran out of oil on a very cold Sunday in February. I contacted this company and got the answering service. They then had a gentleman, "Mike" call me back. He said he had family obligations that day and would be out (himself) Monday morning between 6:30AM and 8:00AM. I said okay. I said the furnace needed to be started and he said "fine". Next Morning I was up at 6:30 AM and no one showed up. Finally about 9:00AM I called and spoke to Mike. He said he was not feeling well and someone else was on the way. That the other person had one stop, I believe in the Newington area, and should be at my house shortly. It was, I think a couple of hours after that when a young man showed up. He put in 150 gallons and said he was unable to start the furnace. He did not know how, that it was an older model. He said when he got in his truck, he would call in and hav a technician contact us to come out and start the furnace. No one called. I finally called again and got a technician, who gave me a story about having to schedule someone to come out and CLEAN the furnace. I said the furnace had already been cleaned and we just needed it restarted. He went on and on but finally agreed. In the meantime, my Landlord came down from Vermont and was in the process of already getting the furnace started, when the technician showed up. They did nothing and charged my son 69.00 and change. I contacted the company and spoke to a woman. Mike was at a Funeral and she took my information. All along she was stating that there is always a fee for restating the furnace and on and on. I explained that I was never told there would be a charge and it was not my fault they had initially sent someone out who was not familiar with our type of furnace. She said she would have it reviewed and someone would contact me. No one did. I called again the next day and got a gentleman. I again explained the WHOLE story and he just went on and on about checking his GPS system and how Mike was at my house Monday morning at 7:17 AM and that he has no record of a technician being there in the afternoon. Over and Over and Over. He said his GPS is 100%. I advised him he was wrong and that he could check Mike's phone records to see what time I had called in in the morning to prove he was NOT there at 7:17 AM. He would not listen. He then said I signed for the charge of $69.00 and why did I do that if i did not want to pay. I said I DID NOT sign, that it was my son who did not want to have an issue. He was not willing to do anything to compromise. No one ever apoligized for being late, not calling, wanting to do the extra work, charging extra, etc. I was looking to get the $69.00 charge back as they did not do anything for that service and they tried to charge me extra and came out very late. I will never contact this company again.
Description of Work: Ran out of heating oil. Oil was delivered the next day. Later that next day a technician came out to "start" furnace.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$640
Response from Barney Barker Oil Company Inc
(member name removed) We were sorry that you ran out of oil and tried to accommodate you in any way we could. Unfortunately, being there the next day and helping you within 24 hours did not meet up to your expectations. I would be willing to give you a refund, if a refund was warranted. You were very insulting to my employees and lost your cool very easily. You were calling to complain about a service you received over three weeks ago. A little after the delivery was made you called to set up service to have your system bled out, because again, you ran it out of oil. If between that time and when my service mechanic arrived, you stated that you had your landlord drive from Vermont all the way to Connecticut to bleed you out. If you had made other arrangements you had an excess of time to call our office and cancel our mechanic coming out. We have signed slips for the work completed, as well as cleared checks. Again, I’m sorry that you ran yourself out of oil and I wish I had the chance to speak to you myself, unfortunately I was attending a funeral for one of our customers. We did the best we could for you and I’m sorry it was not enough for you. Regards, Michael Campbell
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Heating Oil
FAQ
Barney Barker Oil Company Inc is currently rated 4 overall out of 5.
Barney Barker Oil Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Barney Barker Oil Company Inc does not offer free project estimates.
No, Barney Barker Oil Company Inc does not offer eco-friendly accreditations.
No, Barney Barker Oil Company Inc does not offer a senior discount.
No, Barney Barker Oil Company Inc does not offer emergency services.
No, Barney Barker Oil Company Inc does not offer warranties.
Barney Barker Oil Company Inc offers the following services: Oil delivery.