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HESS LANDSCAPING

Landscaping, Pavers and Hardscaping, Tree Service

Reviews

3.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.6
value
3.4
professionalism
3.0
responsiveness
3.4
punctuality
3.2
Showing 1-5 of 5 reviews

Cole M.
09/2021
5.0
landscaping
  + -1 more
HESS did a great job at mowing my lawn, quick and easy without any mishaps. I would absolutely hire again and plan too.
Description of Work: Lawn Mowing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Roxann I.
08/2021
1.0
landscaping
  + -1 more
Francis from Hess is the owner. He came and gave me a quote of $150 a week to mow my lawn. I even paid him $200 for the first mow. Needless to say, he over charged me. I thought he was giving me a fair price, I later learned that other landscapers charge only $80 a week. I take responsibility for being suckered into paying so much. But the WORST part, is that he did work without a contract and sent me an invoice for $1300. When I said I was not going to pay it, he showed up uninvited and asked to make amends. Francis started crying about his personal life with his sick family members, his alcoholism, and his romantic relationships. I felt sorry for him so I paid him half and he agreed to it. When I asked him to sign the invoice that half of the money was acceptable - he signed the invoice as Malcolm X! that was disgusting behavior. I had to ask him to be professional and sign the invoice with his real name. His behavior was so disgusting, he took a '****' in my yard! Please do not use this landscaper. There are so many other classy and honorable landscapers in the area.
Description of Work: Mowing my lawn

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joseph D.
07/2018
5.0
tree service
  + -1 more
Outstanding customer service. After another tree "service" (and I use the term loosely) refused to do the job on the day they had scheduled it (despite the fact that their crew was at my house, and I had been waiting for nearly 6 weeks for them to do the work), I contacted Francis at Hess Tree Service -- and I could not have been happier with his responsiveness, professionalism and demeanor. An absolute pleasure to do business with. He came out to look at the work that needed to be done on Thursday -- and came to do the job the very next day (and for a lower cost than the previous "service" had quoted. Francis' climber Paul was unbelievable -- whether working from the bucket truck, or shimmying his way up / down a massive fir tree. I would recommend Hess Tree Service highly and without reservation -- and will be using them again later this year. Thanks Francis, Paul and crew -- and keep up the good work.
Description of Work: Two trees removed, and several others pruned and trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne D.
09/2011
4.0
landscaping
  + -1 more
I have been using Hess for routine lawn and garden care for many years and they are completely reliable. There is very low turnover so I have same trustworthy guys in my yard all of the time. They care about the quality of the work they do, they are good about blowing the loose grass off the driveway, they blow the leaves off my deck if it needs it and if I leave my garage door open they will even blow the leaves out of there. Fran, the owner, returns my phone calls immediately and is willing to do whatever I ask him to. Fran wants very much to please the customer but sometimes he does what he thinks you want so it is necessary to be on hand to make sure he is doing what you really want, thus the B rating. However, for routine maintenance I would give them an A.
Description of Work: Hess mows my lawn, does the fall/spring clean up, and weeds and mulches for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane L.
06/2011
1.0
landscaping, hardscaping
  + 0 more
Never provided a written proposal, showed up without scheduling a start date, constantly changed materials and design and ultimately wanted to argue about everything. very unpleasant.
Description of Work: Designed a wall and sidewalk pacers, installed sod.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    PO Box 317, Weatogue, CT 06089


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Landscaping,
    Pavers and Hardscaping,
    Tree Service

    FAQ

    HESS LANDSCAPING is currently rated 3.2 overall out of 5.
    No, HESS LANDSCAPING does not offer free project estimates.
    No, HESS LANDSCAPING does not offer eco-friendly accreditations.
    No, HESS LANDSCAPING does not offer a senior discount.
    No, HESS LANDSCAPING does not offer emergency services.
    No, HESS LANDSCAPING does not offer warranties.

    Contact information

    PO Box 317, Weatogue, CT 06089