They were fast and efficient. Made sure I knew and had everything I needed.
Description of Work: Installation of Internet and phone service
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kenneth l N.
01/2014
3.0
internet service, cable tv service
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie D.
01/2014
1.0
internet service
 + -1 more
They run a monopoly on the area as there are no other options, so they set their prices extremely high in comparison with competitors in other nearby local markets. Even worse, I pay for 15mgbp and tested my system and I only get 6-8....Rip off. I will use anyone else as soon as it is available in my area.
Description of Work: This is the only company available in my area to receive high speed internet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$65
Paula W.
10/2012
1.0
internet service, landline phone service, cable tv service
 + 1 more
We've had MetroCast for a year now, and have only the worst service! Their customer service department needs to rethink their jobs, they forget who is paying their salaries. I had gone online to pay my bill, and when I clicked on and quot;Submitand quot;, it doubled the amount, and would not allow me to cancel the transaction. I immediately called their customer service department, and was directed to call my bank and put a stop payment on the amount. I did that, and now MetroCast is trying to charge me extra for it. My husband and I have had nothing but problems with their customer service department. We have canceled our service with them, and replaced the service. We've already noticed a huge difference in the quality of the TV picture, and the speed of our internet! Not to mention, our monthly bill has dropped by over $100.
Description of Work: We had the bundle, Cable TV / Phone / Internet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$285
Bruce G.
07/2012
5.0
internet service, landline phone service, cable tv service
 + 1 more
They offer a bundle at a decent price and it's easy to pay online. We've had their cable for a long time. We switched our phone and internet so we could bundle our services.
Description of Work: My internet, cable, and phone line are provided by Metrocast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jason G.
04/2012
5.0
cable tv service, landline phone service, internet service
 + 1 more
They have decent packages for internet and cable.
Description of Work: I used Metrocast Communications Of CT for internet, land line services and TV cable service with them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Cabinet Making
FAQ
METROCAST COMMUNICATIONS OF CT is currently rated 3.6 overall out of 5.
No, METROCAST COMMUNICATIONS OF CT does not offer free project estimates.
No, METROCAST COMMUNICATIONS OF CT does not offer eco-friendly accreditations.
No, METROCAST COMMUNICATIONS OF CT does not offer a senior discount.
No, METROCAST COMMUNICATIONS OF CT does not offer emergency services.
No, METROCAST COMMUNICATIONS OF CT does not offer warranties.
METROCAST COMMUNICATIONS OF CT offers the following services: Phone, Internet