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Torrco

Kitchen and Bath Remodeling, Plumbing

About us

Torrco is headquartered in Waterbury, CT and is the largest independent wholesale distributor of residential, commercial, and industrial plumbing, heating and air conditioning equipment, pumps, and industrial piping supplies serving contractors, industry, and institutions throughout Connecticut, Western Massachusetts, and Duchess County, New York. We have dedicated the resources of our company to provide the best combination of hassle free service at the lowest price. We do everything we promise. Our goal is to eliminate non-value-added costs and pass the savings along to our customers in the form of lower prices and increased services. We will do what it takes to become our customer's supplier of choice.

Business highlights

108 years of trusted experience

Services we offer

Residential Plumbing Supplier, Commercial Plumbing Supplier, Industrial Plumbing Supplier, Heating Equipment, Air Conditioning Equipment, Pumps, Industrial Piping Supplies, Valves, Kitchen Fixtures, Bathroom Fixtures, Kitchen Cabinets, Bathroom Vanities, Drinking Fountains, Water Controls, Water Pumps, Water Conditioning and Filters, Pump Accessories, Water Storage Tanks, Sump, Sewage Pumps, Poly and Steel Tanks, Chemical Feed, Sewage Basin, Ultraviolet Systems, Boilers, Furnaces, Burners.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ryan J.
12/2015
1.0
home remodeling
  + -1 more
Worst possible experience. Very friendly and helpful during the sales process and then disappeared once they had our money. They never called to follow up to let us know that the product we were expecting in 2 weeks would take 6. Every time we called we got an "its on the way" answer. Finally, we got word the product had shipped. But to the wrong address. Once we tracked it down, we opened it and it was the wrong product. They gave us a hard time about sending it back and then tried to hit us with a restocking fee for their error. They were never apologetic, nor did they make any effort to remedy their mistakes. If you asked for a manager, they routed your call to the receptionist who would send you back to the salesperson who would then let you go to voicemail. We were in disbelief. I can only assume that this is how Torrington Supply of Waterbury does business.
Description of Work: We purchased a shower door, several toilets, and other fixtures

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

    Contact information

    100 North Elm Street, Waterbury, CT 06702

    https://www.torrco.com/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Kitchen and Bath Remodeling,
    Plumbing

    FAQ

    Torrco is currently rated 1 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    No, Torrco does not offer free project estimates.
    No, Torrco does not offer eco-friendly accreditations.
    No, Torrco does not offer a senior discount.
    No, Torrco does not offer emergency services.
    No, Torrco does not offer warranties.
    Torrco offers the following services: Residential Plumbing Supplier, Commercial Plumbing Supplier, Industrial Plumbing Supplier, Heating Equipment, Air Conditioning Equipment, Pumps, Industrial Piping Supplies, Valves, Kitchen Fixtures, Bathroom Fixtures, Kitchen Cabinets, Bathroom Vanities, Drinking Fountains, Water Controls, Water Pumps, Water Conditioning and Filters, Pump Accessories, Water Storage Tanks, Sump, Sewage Pumps, Poly and Steel Tanks, Chemical Feed, Sewage Basin, Ultraviolet Systems, Boilers, Furnaces, Burners.

    Contact information

    100 North Elm Street, Waterbury, CT 06702

    https://www.torrco.com/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM