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HOME DEPOT

Carpet Sales and Installation, Hardware & Home Improvement Stores, Doors,


Services we offer

BATHTUB AND SHOWER LINERS, CABINET REFACING, CARPET, COUNTERTOPS, HOME ORGANIZATION, DOORS, ELECTRICAL, GARAGE FLOOR COATING, HEATING AND COOLING, INTERIOR SHUTTERS, LAMINATE, TILE, WOOD AND VINYL FLOORING, WATER HEATERS AND SOFTENERS, WINDOW TREATMENTS, GARAGE DOORS, DECKS, ROOFING, PAINTING, SHEDS, SIDING, SUNROOMS, AND WINDOWS.

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
5%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-19 of 19 reviews

Elizabeth P.
04/2016
5.0
carpet installation
  + -1 more
This is my favorite Home Depot store. There are always people available when I have questions or need help. I have found them to be extremely courteous, helpful and knowledgeable.
Description of Work: Supply purchase.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Sue F.
04/2013
5.0
carpet installation
  + -1 more
The installers arrived within the scheduled time frame. We paid extra to have them move furniture prior to installation and they moved everything without damaging the furniture or walls. The two installers were very professional and very efficient at their job. They didn't take any breaks and were completely done in about 3 hours. My husband and I were amazed at the great job they did. The carpet looked beautiful and we've never had a problem with it since it was installed. This is the 2nd time we've used Home Depot for carpet installation (the 1st time was in our Condo) and we would recommend them.
Description of Work: Had carpet installed on stairs going up to 2nd floor, upstairs hallway, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Donna T.
04/2013
5.0
carpet installation, replacement windows, home improvement stores
  + 1 more
My experience with Home Depot was fine. The last thing they came and did in here was install carpeting. We went and got a bunch of windows because we enclosed a porch we had. Home Depot have a lot of sub-contractors so it is kind of like the luck of the draw when you have them come in. We've had good luck with the contractors that we've gotten. Their prices are reasonable. Obviously the more you buy the better the price. They call you when they're on their way to your home.
Description of Work: We get something from Home Depot just about every week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger A H.
12/2012
2.0
replacement windows, doors
  + 0 more
whotoo expensive Depot
Description of Work: The Home Depot people came and inspected my house and said 11 windows needed replacing at a cost of 6600.00 dollars for their best lifetime warrantee windows. I told my brother who is a retired carpenter of the expense of the job,and he said it was way too expensive and don't do it. I stopped the job from going ahead as my brother said the estimate was twice what it should be. My question is how out of line is The Home Depot in the window replacement industry? Roger A Harris

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


ALLEN R.
04/2012
4.0
doors, home improvement stores
  + 0 more
They were fine. We would probably use them again.
Description of Work: We buy stuff from Home Depot and we had a guy come out and do the door for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Nancy G.
08/2011
5.0
custom cabinets, ceramic tile, home remodeling
  + 1 more
It began with a wish list we made with the kitchen designer. She then took that list and and quot;madeand quot; a kitchen that was functional and attractive. She worked hard to give us exactly what we wanted at the price point we set in the beginning. She is very talented and helpful. The cabinet maker (American Woodmark) kept in close contact with us via email and phone calls. They answered any questions we had. The Silestone people kept all their promises to deliver a great product that looks lovely. The cabinet installer/carpenter was a one-man, hard-working person. His knowledge and tendency toward perfection made it easy to deal with the disruption of not having a working kitchen for a few days. He was professional throughout the process.
Description of Work: The kitchen designer Kim was very talented and helpful. She transformed my kitchen into a modern, efficient, and awesome room. The cabinet installer John was top-notch. He worked very hard (alone) installing the cabinerts and making everything perfect. Very impressive! We had a kitchen remodel that included a re-configuration of the existing kitchen, new American Woodmark cabinets, Silestone countertops, and new appliances. New flooring was not done by Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Allison D.
01/2008
4.0
custom cabinets, ceramic tile, home remodeling
  + 1 more
The design process went relatively smoothly, but I found problems when the cabinets were being installed. The designer showed me schematics and 3-D renderings of how the kitchen would look, which I approved. During installation, however, I realized that the space was being underutilized. For instance, the corner cabinet stops a foot short of reaching the back wall. It's not noticeable with the countertop in place, but in a small kitchen, that's a lot of wasted cabinet space. I also had a problem when my island countertop was installed; the designer didn't take into account a utility cabinet I had and the installer had to cut the countertop and fit it in around the cabinet. It worked, but it wasn't what I initially wanted or expected from the design. I then had to work with Home Depot several times because they sent me the wrong size/color countertop, then forgot the backsplash, then forgot 1 more piece of backsplash.
Description of Work: I worked with the designer at Home Depot to plan my kitchen. I replaced all of the cabinets in my slightly-bigger-than-a-galley kitchen and added a dishwasher. Home Depot then sent Universal Installers out to install the cabinets and new appliance. I was a little frustrated to walk into Home Depot 2 weeks after placing my kitchen order and see a sign advertising $899 for basic kitchen installation (I paid twice that). I contacted the expediter at the store and she agreed to refund me a portion of the difference. The end result does look fantastic - just by changing the look of the cabinets I've made my small kitchen look twice as large. I'm happy with the end product, I just wish the path along the way had been a little smoother.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

LISA H.
09/2007
4.0
water heater repair
  + -1 more
This was a pretty good experience. I was happy with the price of the water heater, delivery and installation. I wasn't so thrilled about their follow-up helping me to schedule the delivery and installation. They are friendly though and I would probably go to them again if I needed such a service again.
Description of Work: We purchased a 50 gallon hot water heater from Home Depot, which they delivered and installed in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

SAM K.
08/2007
1.0
roofing
  + -1 more
I tried several times to contact someone at Home Depot to help me with the roof repairs. No one would call me or even come out to look at my house. I know that Home Depot contracts this kind of work out, but with it being a big name company like this I really thought that I would get better service and better contractors.
Description of Work: I needed to have some roofing repairs and possibly have my roof replaced on my house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


07/2006
5.0
carpet installation
  + -1 more
THEY DID AN AMAZING JOB. THEY WERE LATE SHOWING UP, BUT IT WAS JUSTIFIED THROUGH THE EFFICIENCY OF THE SERVICE. THE QUALITY OF THE PRODUCT WAS EXCELLENT.
Description of Work: THEY INSTALLED CARPET IN THE FAMILY ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$525

DAPHNE A.
07/2006
5.0
carpet installation
  + -1 more
THEY CAME AND INSTALLED NEW CARPET IN MY HOUSE, THEY DID EVERY ROOM EXCEPT MY BATHROOM. THEY DID SUCH A GOOD JOB. IF I EVER NEED CARPET LAID AGAIN ILL GO TO THEM.
Description of Work: THEY TORE OUT ALL THE OLD CARPET AND PUT ALL NEW CARPET IN MY ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

William D.
07/2006
5.0
carpet installation, home improvement stores
  + 0 more
THE COMPANY CALLED BEFORE COMING OUT THEY WERE PROMPT AND INFORMATIVE. THEY LAID CARPET IN FOUR ROOMS IN MY HOME. THEY DID A GREAT JOB I COULDN'T HAVE CHOOSE A BETTER COMPANY.
Description of Work: THEY LAID DOWN CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
5.0
garage doors, home improvement stores
  + 0 more
IT ONLY TOOK THEM TWO HOURS TO COMPLETE THIS WONDERFUL JOB. I AM SATISFIED WITH THE WAY OUR NEW GARAGE DOOR WORKS. I DO HAVE A MANUAL GARAGE DOOR AND I HAVE NOT HAD ANY PROBLEMS WITH IT SINCE I HAD THEM INSTALL IT.
Description of Work: WE HAD THIS COMPANY INSTALL OUR NEW GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

07/2006
5.0
cabinet refacing
  + -1 more
THEY DID A GREAT JOB ON MY CABINETS IN MY KITCHEN. THEY WERE ALSO VERY FRIENDLY WHILE WORKING. THEY USED GRADE A MATERIAL AND WERE VERY PROFESSIONAL.
Description of Work: THEY REFACED THE CABINETS IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2006
5.0
roofing, home improvement stores
  + 0 more
IT RAINED LIKE CATS AND DOGS THE WEEKEND AFTER IT FINISHED AND THERE WAS NO LEAK TO BE FOUND. THEY DID A GOOD JOB OF MAKING SURE EVERYTHING WENT WELL AND THEY MADE IT LOOK NICE IN THE PROCESS.
Description of Work: THEY REROOFED MY HOUSE AND GARAGE AFTER IT HAD BEEN LEAKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

07/2006
3.0
carpet installation, home improvement stores
  + 0 more
THE COMPANY WAS UNRESPONSIVE TO OUR QUESTIONS. THEY WERE NOT THAT PROFESSIONAL BECAUSE THEY WERE LATE FOR THE APPOINTMENT AND WHEN THEY DID SHOW UP THE MEASUREMENTS WERE WRONG. THEY DON'T HAVE TO WORRY ABOUT MY BUSINESS WITH THEM ANYMORE.
Description of Work: THEY INSTALLED CARPET IN MY HOUSE, UPSTAIRS AND DOWNSTAIRS.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$3,000

07/2006
5.0
flooring contractor
  + -1 more
THE INSTALLERS WERE WELL TRAINED AND KNOWLEDGEABLE. THEY WERE THOROUGH IN THE EXECUTION OF THEIR SERVICES. THE FLOORING LOOKS GREAT AND THE QUALITY IS ABSOLUTELY RAVING.
Description of Work: THEY INSTALLED PERGO FLOORING IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

ELEANOR B.
07/2006
5.0
replacement windows
  + -1 more
THEY DID A QUALITY JOB OF PUTTING THE NEW ON MY HOME. THEY MADE SURE THAT THERE WERE NO LEAKS AND THEY DID IT IN LESS THAN AN HOUR. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: THEY INSTALLED NEW WINDOWS ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

LILA & JAMIE M.
07/2006
5.0
doors
  + -1 more
THIS COMPANY TOOK CARE OF ALL THE WORK INVOLVED FROM START TO FINISH. THE ONLY THING I HAD TO WORRY ABOUT STAYING IN MY BUDGET AND DECIDING EXACTLY WHAT TYPE OF DOORS I WANTED. THEY MADE IT A VERY STRESS FREE EXPERIENCE.
Description of Work: THEY CAME IN AND MEASURED FOR TWO DOORS AND INSTALLED THEM BOTH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    575 BANK ST, Waterbury, CT 06708

    http://www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Doors,
    Windows,
    Kitchen and Bath Remodeling,
    Roofing,
    Ceramic Tile,
    Cabinet Making,
    Cabinet Refacing and Refinishing,
    Water Heaters,
    Garage Doors,
    Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.6 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: BATHTUB AND SHOWER LINERS, CABINET REFACING, CARPET, COUNTERTOPS, HOME ORGANIZATION, DOORS, ELECTRICAL, GARAGE FLOOR COATING, HEATING AND COOLING, INTERIOR SHUTTERS, LAMINATE, TILE, WOOD AND VINYL FLOORING, WATER HEATERS AND SOFTENERS, WINDOW TREATMENTS, GARAGE DOORS, DECKS, ROOFING, PAINTING, SHEDS, SIDING, SUNROOMS, AND WINDOWS.

    Contact information

    575 BANK ST, Waterbury, CT 06708

    http://www.homedepot.com