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15 years of trusted experience
Services we offer
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Reviews
4.316 Reviews
Showing 1-16 of 16 reviews
Tove K.
07/2016
carpet cleaners
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Jerry B.
06/2016
water heater repair
+ -1 moreunknown
Description of Work: I have never been to this town much less used any services. I don't know why you keep sending me these reviews of services provided in a state in which I do not reside. This unfortunate company gets an F because I am tired of getting these emails. I hope you can correct the grade and stop sending review requests for unused services.
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Grace S.
04/2016
water heater repair
+ -1 moreunknown
Description of Work: Inline water heater
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Yes, I recommend this pro
$450
Trese W.
04/2016
water heater repair
+ -1 moreunknown
Description of Work: Did not use them ,I haven't used anyone on Angie's list nothing I check on is in my area,nothing! |
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Lawrence G.
03/2016
water heater repair
+ -1 moreTerrible. I did not get the unit and did not get a satisfactory response from Ecosmart and no help at all from Angie's List.
Description of Work: Nothing. After purchasing the unit thru Angie's List the item was never received and when Ecosmart finally called they said they knew nothing about my order and wanted to sell me one.
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$525
Response from EcoSmart
Chip M.
12/2015
water heater repair
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$500
Andrew S.
12/2015
water heater repair
+ -1 moreunknown
Description of Work: I had a dead control board in my unit. Their support phone system left something to be desired. I initially agreed to buy replacement board, but this order was completely lost (never arrived and on follow up no record in their system). However, they then said they would send me a replacement board at no cost, which I couldn't argue with. So, a bit of a delay but, happy in the end.
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Yes, I recommend this pro
David W.
09/2015
water heater repair
+ -1 moreunknown
Description of Work: Ecosmart is the manufacturer/provider of tankless water heaters. Their "home office" is in Miami, but the product is sold through Home Depot and "fulfilled" by the Connecticut manufacturing facility. | |Not only is the product top rate, the communication was easy, and the shipment arrived as promised. We are really pleased with the tankless system, but for most folks (like us) it required additional power to the breaker box. A little bit expensive but offset by the electricity savings. | |Cannot say enough good things about the product and vendor.
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Yes, I recommend this pro
$400
miguel L.
07/2015
water heater repair
+ -1 moreunknown
Description of Work: Sent me their ecosmart 18, for installation. Absolutely, worth the price and money.
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Yes, I recommend this pro
$499
John & Sandra K.
02/2015
water heater repair
+ -1 moreIt was horrible. Depending on where you live they advertise that you will get so many gallons of hot water per minute, but those were Florida specs that were giving. Well, we live in Washington where it is a lot colder so we were not getting the hot water that was advertised. it was not even getting hot; it was lukewarm. We just had one problem after another with it so we final took it back and decided to go back to the tank. This was for a bathroom in the shop so it was not like it had a lot to do. You could not even take a shower. It was really expensive and was more expensive than the tank. We were dumbfounded that it was so expensive, but we thought it was pretty cool and was what we needed. We figured it would pay off in the long run, but what a joke. How they are advertising it and the expectations that they are giving me just are not there.
Description of Work: I ordered a new tankless water heater direct from EcoSmart and had some else install it.
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Response from EcoSmart
Mary H.
02/2015
water heater repair
+ -1 moreI just ordered the product from them. I did have an issue with it initially and they replaced the parts. It has worked fine since.
Description of Work: I got a water heater from them.
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Yes, I recommend this pro
$500
james B.
02/2015
water heater repair
+ -1 moreI bought a big deal for this service and it turned out very good. Any repairs I have needed they have stepped right up and shipped them free of charge. It is an excellent company to deal with. I don't have any dislikes with this company. They are 100-percent all the way. They are really good and when I have needed repair parts they give me no hassles whatsoever in getting them shipped to me free of charge. I paid $500 for this and a propane one is $1,500 so I give them an A on price. I am 100-percent satisfied with this company.
Description of Work: They put in a tankless water heater. Last year I needed a flow valve for it. I have had it a year and it has a lifetime warranty on it.
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Yes, I recommend this pro
Robert H.
02/2015
water heater repair
+ -1 moreIt wasn't bad. What stood out was the price, the fact that it was whole home. It had 3 separate elements and it only heated what was needed. In other words, if you just wash your hands, it will only kick in one element instead of all 3. It kicks out as much hot water as what was required.
Description of Work: I bought a whole home tankless water heater. I had a plumber install it and I did the wiring myself.
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Yes, I recommend this pro
$400
Mike H.
02/2015
water heater repair
+ -1 moreunknown
Description of Work: Provided Tankless water heater and provided technical advice and assistance with the installation.
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Yes, I recommend this pro
$500
Wayne P.
01/2015
water heater repair
+ -1 moreunknown
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Yes, I recommend this pro
$220
james B.
01/2015
water heater repair
+ -1 moreunknown
Description of Work: I needed a flow meter they helped me find the problem and sent me the parts |at no cost to me
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Yes, I recommend this pro
Contact information
400 Captain Neville Dr, Waterbury, CT 06705
www.ecosmartus.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
5:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Water Heaters,
Carpet Cleaning
FAQ
EcoSmart is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 5:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
EcoSmart accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, EcoSmart does not offer free project estimates.
Yes, EcoSmart offers eco-friendly accreditations.
No, EcoSmart does not offer a senior discount.
No, EcoSmart does not offer emergency services.
No, EcoSmart does not offer warranties.
EcoSmart offers the following services: Tankless Water Heater Sales
.
Contact information
400 Captain Neville Dr, Waterbury, CT 06705
www.ecosmartus.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
5:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed