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Diamond Roofing Specialist Inc

Roofing, Chimney Repair, Siding

About us

Additional contact name - William E Martin & Kristin Febbriello. Owner operator.

Business highlights

55 years of trusted experience

Services we offer

Residential & commercial flat roofing including homes, condominiums, churches, factories & hospitals.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
0%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 1-13 of 13 reviews

Judith A.
06/2017
5.0
roofing
  + -1 more
excellent, very professional and very happy with job. roof looks great.
Description of Work: had a new roof on the house done. excellent job very happy with job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Diamond Roofing Specialist Inc
Thank you for taking time to review our company. We are pleased to hear you are happy with our company & the service you received. Customer service & satisfaction is our main goal.

joaquim S.
09/2015
5.0
roofing
  + -1 more
I was buying a property in the area and Tommy came out and inspected the roof for me free of charge He confirmed what I suspected all along, roofing that was not done by a pro. Tommy identified numerous trouble spots of concern. Because of this, he saved me 10k on a possible new roof. It was a real pleasure to work with someone as professional and friendly as Tommy. I will definitely use Diamond Roofing for all my roofing needs in the future and recommend them to my friends and family.
Description of Work: Roof Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Diamond Roofing Specialist Inc
Customer Satisfaction is Diamond's top priority. We pride our salesmen with being honest, straight forward gentlemen. Their job is to inform the consumer on roofing. We want ever customer of ours to feel that they are well informed about what needs to be done & what will be done. We even take the time to go over the job as a final walkthrough once the job is completed to ensure that the customer is 100% satisfied. Every winter we strategize to see how we can improve as a company with our goal to obtain customers satisfaction.

ron D.
06/2013
1.0
roofing
  + -1 more
The work was so bad that we had to hire a roofing consultant to evaluate the work and force contractor to return to make corrections. they did not perform as they had agreed to do
Description of Work: Roffer put new roof on 16 unit building.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$14,000

Response from Diamond Roofing Specialist Inc
As we stated when you reviewed our company back in December 2012: Sorry you had a bad experience with Diamond. However, you should be aware that since 2005 we revamped our entire Residential Division. Our current manager, Mark Febbriello joined us in 2005 and since that time he has hired a new on site Foreman, Bruce Conner and new installers. He has built up his business from being honest with customers, going above and beyond the job and his commitment to quality and customer satisfaction. He has an outstanding rapport with our customers, as well as Bruce. We stand behind our work 100% and will do what it takes to make sure each and every customer is satisfied. We provide customers with survey forms upon completion of their roof job and the feedback is overwhelming positive.

ron D.
12/2012
1.0
roofing
  + -1 more
They installed a roof on a condo complex. The job so so bad that we were forced to bring in a roof inspection company. They had to come bad and make repairs, but they were shoddy.
Description of Work: Was to put on new roof, and the job was not up to standards.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$14,000

Response from Diamond Roofing Specialist Inc
Sorry you had a bad experience with Diamond. However, you should be aware that since 2005 we revamped our entire Residential Division. Our current manager, Mark Febbriello joined us in 2005 and since that time he has hired a new on site Foreman, Bruce Conner and new installers. He has built up his business from being honest with customers, going above and beyond the job and his commitment to quality and customer satisfaction. He has an outstanding rapport with our customers, as well as Bruce. We stand behind our work 100% and will do what it takes to make sure each and every customer is satisfied. We provide customers with survey forms upon completion of their roof job and the feedback is overwhelming positive.

JACQUELINE N.
05/2012
5.0
roofing
  + -1 more
VERY SATISFIED, CAME ON TIME. MARK CHECKED EVERYTHING OUT. SAID THE LEAK WAS COMING FROM MY AC. AND HE WAS RIGHT. DID A FEW REPAIRS ON THE ROOF.
Description of Work: EXCELLENT SERVICE, CALLED BACK AND CAME SAME DAY. VERY HELPFUL, THANKFULLY DID NOT NEED A NEW ROOF. BUT SOME MINER REPAIRS. CAME BACK ON TIME. MARK WENT ABOVE AND BEYOND. WOULD DEFINITELY RECOMMEND THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
04/2012
5.0
roofing
  + -1 more
They were excellent. I found out about them through word of mouth. They did a great job overall. They were on time. They did what they said they would do. Their price was about average.
Description of Work: They replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ron K.
09/2010
5.0
roofing
  + -1 more
I wasn't there when he came, my wife was there. She was impressed with him. He took time to look at not only the roof, but also the attic. She felt he was very professional and friendly. She had a lot of confidence in him.
Description of Work: We are going to be using them for roofing, but they haven't done the roof yet. They are going to replace the roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Joe M.
08/2010
5.0
roofing, chimney repair
  + 0 more
Their pricing was reasonable and that is why we contracted with them. I think they gave us good advice and we live in a very old house that was built in 1690. It is very difficult sometimes for contractors of any sort to deal with our peculiar issues and they did a great job. They did some work on the chimney and on the roof.
Description of Work: We used Diamond Inc. last summer to do some roofing and chimney work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
08/2009
5.0
roofing
  + -1 more
Diamond promised to call back in less than a week with a scheduling date, probably on the weekend. Callback was received and work was scheduled for the following Saturday. The work crew showed up a quarter of an hour before the scheduled time and set to work immediately. The crew was polite, pleasant, respectful and completely professional, telling me as the work progressed what they were doing and telling me that the plywood had no water damage. The job was quickly completed and the work area cleaned up.
Description of Work: Replaced bridged shingles on one roof area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Anatole B.
06/2009
5.0
roofing
  + -1 more
The crew said they would complete the job in 2 days and they did. They moved deck furniture, covered deck and bushes with tarps for protection. Cleanup was good.
Description of Work: Old roof removed and new felt, ice dam and architectural shingles installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Debra AND Daniel M.
12/2007
5.0
roofing, chimney repair
  + 0 more
We obtained the quote in June 2007 and due to some chimney work, did not get the roof put on until October 2007. Diamond came in lowest of 3 quotes at $7500 (highest $12,000, next $9500) so we checked with Angie's List for another referral. The salesperson, Mark, at Diamond also gave me a list of about 20 homes to look at for colors, along with a list of referrals to call. I had let Mark know I was an Angie's List member and that a previous member had complained about the cleanup, so there was no problem with the cleanup except for a small piece of roofing in our tree. I specifically told Mark I wanted them to clean up all nails, etc. They came in, did the work and left - at the same time, we were having a front walkway poured, and there were no problems. 2 things - I wish they had more color choices and some of the shingles don't look like they are flat, but like I said, no problems to date. Mark was easy to work with.
Description of Work: We had a new architectural style shingle roof installed in October 2007 and so far no problems. We had 2 layers of roofing already installed so the old roofs were torn off and this roof was the replacement. They also replaced one sheet of plywood. We have a two story Colonial with 2 chimneys and they re-flashed both, along with installing 2 exhaust vents at the spot where our carpenter indicated to place them. We had a 30 year GAF roof with a 12 year full replacement warranty.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

07/2006
4.0
roofing
  + -1 more
THE OVERALL JOB ENDED UP BEING VERY GOOD. THE COMPANY WAS VERY QUICK AND EFFICIENT. THEIR PRICES WERE ALSO VERY REASONABLE AS WE HAD SHOPPED AROUND AND RECEIVED A FEW DIFFERENT QUOTES. THE ONLY PROBLEM I HAD WAS THAT THE CLEAN UP WAS A LITTLE MESSY.
Description of Work: I HAD A NEW ROOF PUT ON MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,000

07/2006
5.0
siding
  + -1 more
THEY CAME IN AND DID WHAT THEY WERE SUPPOSED TO DO. I THOUGHT THEIR WORK WAS VERY GOOD. THEY WERE VERY RELIABLE AND THEY NEVER MESSED AROUND. THEY WERE ALSO VERY FRIENDLY TOO.
Description of Work: THEY CAME IN AND PUT VINYL SIDING ON MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    99 Brookside Rd, Waterbury, CT 06708

    www.diamondincct.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Roofing,
    Chimney Repair,
    Siding

    FAQ

    Diamond Roofing Specialist Inc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    Diamond Roofing Specialist Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Diamond Roofing Specialist Inc offers free project estimates.
    No, Diamond Roofing Specialist Inc does not offer eco-friendly accreditations.
    No, Diamond Roofing Specialist Inc does not offer a senior discount.
    No, Diamond Roofing Specialist Inc does not offer emergency services.
    Yes, Diamond Roofing Specialist Inc offers warranties.
    Diamond Roofing Specialist Inc offers the following services: Residential & commercial flat roofing including homes, condominiums, churches, factories & hospitals.

    Contact information

    99 Brookside Rd, Waterbury, CT 06708

    www.diamondincct.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed