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Family Pest Control LLC

Pest Control

About us

Make sure your home is safe for you and your family – don’t let uninvited guests endanger your health. No matter what type of nuisance insect or rodent you’re dealing with, Family Pest Control, LLC is dedicated to helping protect your home, your health, and your family. Since 1977, our family has been serving you and your neighbors, both residential and commercial, throughout Wallingford, CT and the surrounding areas. You’ll be sure to get personal service at a reasonable price. When it comes to your family, you expect only the best. Many of our customers have told us that they find it comforting to see the same familiar faces servicing their property each time we come. Let our family serve yours – Family Pest Control, LLC is dedicated to providing you with experienced and personalized service.

Business highlights

48 years of trusted experience

Services we offer

Residential and commercial pest control including termites, bees, ants, spiders, fleas, ticks, rats & mice.

Amenities

Senior Discount

$10.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Dan D.
05/2017
5.0
pest control
  + -1 more
Went well and we were advised on the course of action to take.
Description of Work: To get rid of rodents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thanks for the review. It was good meeting you. Please let us know if you have any additional issues you need us to address.

Daniel S.
10/2016
1.0
pest control
  + -1 more
Called three times and no one ever returned my calls. A real Red Flag of the professionalism and service of this company.
Description of Work: pest control

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Family Pest Control LLC
I am sorry nobody returned your call. This was an oversight on our part, we are not sure why the call was never returned. I can assure you it is not a common occurrence.

BLAIR G.
10/2016
5.0
pest control
  + -1 more
I called after 9 AM and left a message. They called back in less than 2 hours, came right over, and were done before lunch. After seeing the nest, they explained what they would do and what I should expect. At this time, the only yellow jackets I see are dead. I would definitely hire them again or recommend them to anyone needing their services.
Description of Work: Extermination of large yellow jacket nest located under the siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia Z.
06/2015
5.0
pest control
  + -1 more
I had someone out to give me an estimate the same day that I called, Joe junior was very polite and professional and his estimate was reasonable. On the day of treatment Joe senior arrived exactly at the time he told me he would be there, he too was very polite and professional.
Description of Work: Treated for termites and carpenter ants in detached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ronald C.
06/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thank you so much for the "A" review!

Paul H.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Pest control and spray pool area for bees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thank you so much for the review! We appreciate your ongoing business!

Robin C.
06/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thank you for allowing us to service your pest control needs! Please call us if there is any way we can assist you in the future!

Katherine K.
06/2015
5.0
pest control
  + -1 more
Great, very prompt response to our request to come to the house. The price was very reasonable and we were very happy with the service. Would defiantly use again.
Description of Work: We had an issue with yellow jackets making a home in our deck. The provider came down and took care of the issue for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.35

Response from Family Pest Control LLC
We are so glad that you are happy with our service. It was our pleasure! Thank you so much for the wonderful review. Please call us if there is anything else we can do to help!

Joseph N.
03/2015
5.0
pest control
  + -1 more
Joe came out promptly after putting in the request and was very friendly, thorough and knowledgeable. He gave us a great plan to address our issue.
Description of Work: Came out to perform consultation on a mouse problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thank you so much for allowing us to serve you. Please let us know if there is any way we can help you in the future!

Gary D.
12/2014
5.0
pest control
  + -1 more
Were gone in a few days. Very prompt and professional.
Description of Work: Treated space between wall and chimney for wasps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Family Pest Control LLC
Thank you for allowing us to service your home! Please let us know if there is anything we can do to help in the future!

brian B.
09/2014
5.0
pest control
  + -1 more
I called and the person who answered said she would contact the guys. I got a call back right away and he came right out to do the job. He was very professional, pleasant, and prompt. I was impressed. This was the first time I used Angie's list. Very positive experience and I would recommend to friends.
Description of Work: Sprayed bees in rafters of pool house and several ground hives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Family Pest Control LLC
Thank you for contacting us. It was a pleasure to serve you!

Deborah J.
09/2014
5.0
pest control
  + -1 more
Called around 8am and left a message. Returned my call at 9:45 and was at my residence by 10:30. Sprayed for yellowjackets thru the ceiling of a bedroom and then again outside. Took care of the problem and advised us how long to wait to clean up the dead bees and get rid of the nest.
Description of Work: Sprayed for yellowjackets thru the ceiling of one of our bedrooms and also outside as nest was under the soffit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Family Pest Control LLC
Thank you so much for giving us an "A" rating! We do our best to achieve that A on every job that we do! Please let us know if we can further assist you in any way. Thanks again for your business!

Tim M.
08/2014
5.0
pest control
  + -1 more
My experience with Family Pest control was great, Joe arrived promptly at the scheduled time and was able to quickly address the issue of the wasp nest. I highly recommend working with them!
Description of Work: Poison application on a yellow jacket nest on the exterior of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Family Pest Control LLC
I appreciate the great review. A pleasure to serve your pest control needs.

Margaret G.
08/2014
5.0
pest control
  + -1 more
I called and he came immediately. He was professional and inspected the area, got suited up, and proceeded to get the job done quickly and efficiently. I would call him again if I had any pest problems.
Description of Work: Joe removed a large hornet's nest I had discovered when clearing bushes from my yard. I am allergic plus I had workmen due to be in that area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Family Pest Control LLC
Thanks again for the opportunity to serve you in your pest control needs.

Linda H.
08/2014
5.0
pest control
  + -1 more
We thought we had a large yellow jacket hive under the eave of our house and so, not wanting to tackle a project like that ourselves, I called Family Pest Control on a Friday afternoon. Joe Jr arrived on Monday morning right on time. He corrected me in that it wasn't a yellow jacket hive but instead it was a bald-faced hornet which are very nasty. He got right to work and quickly eliminated the problem. Overall it was a very good experience, from the pleasant woman who initially took my call, the quick call-back from Joe, and the quickly scheduled appointment. I would definitely use this company again.
Description of Work: Removed a bald-faced hornet nest from our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Family Pest Control LLC
Thank you so much for allowing us to get rid of those nasty hornets! They truly can be very aggressive, so we are glad that you and your family are now safe and free from worry !

Bruce K.
08/2014
5.0
pest control
  + -1 more
We thought we had bed bugs and contacted Family Pest Control. They happened to be nearby on another job and were able to come to our house within 30 minutes of our call. After a short, but thorough, inspection he discovered carpet beetles - not the bed bugs we feared. He suggested a can of bug spray we could get at Home Depot that we could apply ourselves instead of having the expense of a professional do the work. We then requested that he inspect our house perimeter for potential mouse entry points, as carpet beetles often feed on dead mice and we had had mice in our house in the past. He found a likely entry point near our basement bilco doors. He was very knowledgeable, professional, and fair. I would highly recommend Family Pest Control to anyone that could use that service. (We followed his advice and applied the bug spray ourselves. We haven't had a problem since).
Description of Work: The provider inspected our bedroom for bugs and inspected the house perimeter for mouse entry points.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Family Pest Control LLC
Thank you for your review. I am glad all is working out for you so far. Please let us know how we can serve you again.

Kurt S.
07/2014
5.0
pest control
  + -1 more
Great. On time, friendly and professional
Description of Work: Came in, sprayed and took care of the problem. Another issue arose and they came back and took care of it at no charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Family Pest Control LLC
Thank you for your review. Getting new customers is an expensive process, and it really helps our bottom line to have repeat business. Please let us know when you need us to return for another treatment.

Joseph M.
05/2014
5.0
pest control
  + -1 more
Noticed some termite damage in our newly renovated room so I immediately called Family Pest Control and couldn't have been more pleased with their professionalism and their responsiveness. The owner Joe came out to a**** the situation and was exactly on time and explained how he would remedy the issue. I made an appointment with them two weeks after the initial findings and everything went well. Joe was a pleasure to work with and was very honest and knowledgeable. It took around four hours to complete the job with no hiccups. Aside from termites we also had an issue with carpenter ants and Joe explained the product he was using would also take care of them along with other insects. I was very satisfied with the company and would recommend them any time. In my opinion it's always better to deal with small businesses who have their names attached to the work. I am thankful we found them through Angie's List.
Description of Work: Termite control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$957

Response from Family Pest Control LLC
And we too are thankful you found us on Angie's list! Ridding your home of termites can seem like a daunting task but the product that we use is extremely effective and works fast! Thank you so much for the opportunity to rid your home of those nasty pests!

Desiree M.
03/2013
5.0
pest control
  + -1 more
Can't say enough about Family Pest Control! They first performed a termite treatment on our property in 1998 under their former name of Centurion Exterminating, for the previous homeowners. Since my husband and I purchased the house we had been using Terminix and they recently did a termite inspection. Knowing there was evidence of termite damage when we purchased the property, we called Family Pest Control to come out and verify whether we did have new damage, or if it was left over from the previous incident. I called on a Friday afternoon and they came out Monday at noon. He was right on time and verified that the "evidence" found was from the original issue in 1998 - saving us $1700! Needless to say, I will be cancelling our Terminix service and switching to Family Pest Control immediately! The honesty, integrity, punctuality and professionalism of this family owned business is definitely the way to go.
Description of Work: Termite inspection and pest evaluation following up a previous treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Family Pest Control LLC
Thank you so much for that glowing review! We really do try our best to serve your family as our own. And we are so thankful for folks like you who have been with us year after year! We truly appreciate your business!

Alexander K.
02/2013
5.0
pest control
  + -1 more
everything went very well,they explained it might take 2 visits it did but so far no bees
Description of Work: showed up on time ,sprayed for bees ,returned for a 2nd spray and now sofar have had no problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Family Pest Control LLC
We are so glad that you are happy with our services! Please let us know if there is any way we can help in the future!

Brian F.
04/2012
5.0
pest control
  + -1 more
The representative completed the work on a timely basis and left a detailed description of the services provided. His efforts fully addressed the concerns which we had discussed.
Description of Work: The company representative arrived on the scheduled date and time and applied those materials necessary to effectively manage the concerns we were seeking to address.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Family Pest Control LLC
Thank you so much for giving us such a positive review! We appreciate your business!

Norm M.
03/2012
5.0
pest control
  + -1 more
They are honest and reasonably priced. I would use them again in the future.
Description of Work: They gave me a very honest opinion of what was going on and told me a few tips to save money by doing it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Family Pest Control LLC
Thank you so much for calling us to help. Please let us know if we can service you in the future!

James F T.
11/2011
5.0
pest control
  + -1 more
They are very good and their pricing is reasonable. It is a family owned business; they are very upfront and are good to work with. They are great on follow-up and have come out a number of times to check the properties at no charge. I will use them again in the future.
Description of Work: I use Centurion Exterminating for termite and rodent control on two properties I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Pest Control LLC
Thank you so much for the wonderful review! Please let us know if there is anything we can do to help you in the future! Thanks again for your business!

    Contact information

    PO BOX 4445, Wallingford, CT 06492

    http://www.ridofbugs.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Pest Control

    FAQ

    Family Pest Control LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Family Pest Control LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Family Pest Control LLC does not offer free project estimates.
    No, Family Pest Control LLC does not offer eco-friendly accreditations.
    No, Family Pest Control LLC does not offer a senior discount.
    No, Family Pest Control LLC does not offer emergency services.
    No, Family Pest Control LLC does not offer warranties.
    Family Pest Control LLC offers the following services: Residential and commercial pest control including termites, bees, ants, spiders, fleas, ticks, rats & mice.

    Contact information

    PO BOX 4445, Wallingford, CT 06492

    http://www.ridofbugs.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM