Ray Page Plumbing, Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Our office hours are: M-F 7:30AM-4PM. Some of what we offer: Residential, light commercial, drain cleaning, camera drains, clogged drains, sewer lines, toilets, floor drains, water, water treatment heaters, Kitchen & Bath faucet & fixture install/repair, garbage disposal, sinks, baseboard heater covers, repipe, home winterize, de-winterize, laundry, pipe repair, valve replacements, water tanks, washer lines, well pumps, sump pumps, AND MORE!! RPP provides professional residential plumbing services to the surrounding areas of Vernon, CT. With years of experience within the plumbing industry, owner and operator Ray Page and his team of Plumbers are here to provide you with quality reliable service you can count on. Ray Page Plumbing, Inc provides a one year warranty on all products (purchased through Ray Page) and services. We accept Cash, Checks, Visa, MC, Discover and we Offer financing through a financing company, usually offering o% interest to qualified applicants! Ray Page is a local second generation service plumber. Ray’s father owned Page & Sons Plumbing in South Windsor through the 1980’s. Ray went to work for a local plumbing company as a residential plumbing serviceman for many years before starting Ray Page Plumbing, Inc in 2007. Ray Page Plumbing, Inc has grown since he started in 2007.

Business highlights

17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential Plumbing – General pipe and home plumbing repairs, light commercial, and more. Well Pump Service – All residential water tank, pump repair and replacement. Drain Cleaning – From small drains to main sewer lines,Video Inspection, troubleshooting and more. Water Heaters – Complete water heater service, repair, replacement and installation. Water Tanks, Toilets, Faucets, Re-Piping, Sinks, Shower Valves, Bathtubs and much more

Services we don't offer

Heating services and outdoor sewer line replacement

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 116 reviews

LAURENCE B.
08/2023
5.0
home remodeling
  + -1 more
Daniel from Page Plumbing arrived at the assigned time, was very professional and friendly. He worked with my bathroom remodeler to establish prices and scope of work, then proceeded to do the prep work needed in half a day, as estimated. He kept us informed all along the process and we are impressed with the work done. We look forward to completing the remodeling quickly and again recommend Page Plumbing highly. (Our second service - first was redoing our well, also well done.
Description of Work: Replacing 60 year old copper plumbing with new materials in preparation for the remodeling. Look forward to Page installing the new fixtures soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Linda Y.
02/2023
5.0
plumbing
  + -1 more
I had a broken pipe in my basement due to the freezing weather on Sunday. I called over ten plumbers. While no one could come out until Thursday at the earliest, Ray Page Plumbing called on Monday bright and early and fixed the broken pipe on Tuesday morning. If I was without water they would have come out earlier. Terrific job. Daniel Cetin did excellent work. Explained what had to be done, gave me an estimate, did the work and cleaned up entirely. I would highly recommend this Ray Page Plumbing. Their office staff was fabulous too in scheduling and follow up and they even came out earlier than scheduled and called prior to make sure it was ok..
Description of Work: Repair broken pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$677

Response from Ray Page Plumbing, Inc
Thank you for the review. We appreciate the kind words and your business.

Mark P.
01/2023
1.0
plumbing
  + -1 more
wasted a month and a half of my time and met with unprofessional staff, after being meet with the inspector showing up late to the 2hr window, which i had to wait around for, the man that arrived told me i was lucky he was sent to me because the other employees wouldn't do as good of a job as him. They took another hour taking pictures for a report which when i revived was incomplete, and didn't reflect problems within the house. I spoke one man who didn't seem to know what was going on and directed me to the manager who contacted me days later. He told me he would have it rewritten and sent back to me, a week went by and nothing so i called them again, and they told me i would receive a refund, but didn't want to go through with it. i first began doing business with them in 12/2 and am finally beginning to be compensated on 1/13.
Description of Work: Inspection and bids for what they found faulty within the house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$305

Response from Ray Page Plumbing, Inc
Good Morning, As stated on the Google review & BBB review we are sorry you are not happy with the situation. We have fully refunded all of your money and I would be happy to discuss further, as the situation was not simply as stated above. We tried to handle professionally, but were not greeted with the same. (We record all calls for quality assurance, so they have been reviewed in great detail) Our employees were getting yelled at, and we were not getting anywhere. We chose to refund your money, as it was not a good fit for us. I am sorry it came to that, but would be happy to discuss in further detail if you would like, as long as we can keep it professional. It would be too much detail to type. I hope you find someone to take care of your property to get it the attention it needs, and I'm sorry we couldn't make it work for you. Feel free to reach out to me via email of phone. (posted below) Best Regards, Coleen Page-Faircloth Operations Manager 860.926.4842 coleenpage@raypageplumbing.com

Linda V.
05/2022
5.0
plumbing
  + -1 more
My experience with Ray Page Plumbing was all around very good. Luke, the Ray Page Plumbing technician, was great! He was professional, courteous, and most of all thorough and resourceful in identifying an issue that didn't present itself immediately. Luke listened attentively to all the symptoms I relayed that our basement level mascerator pump and plumbing system was exhibiting. He asked good questions to get as much information as he could before getting to work. He ran the system multiple times, as it wasn't presenting the problem. He did clear a related issue but went the extra mile and continued to investigate. It was then he detected the problem we were experiencing and fully assessed the source of the malfunction. Because of this thoroughness and diligence I believe he avoided having to come back out a second time to fix the larger problem (and we avoided having to go another week or two without the use of our bathroom!) He was clean and knowledgable in his work. He didn't have the part but his team got it out to him quickly. He got to work and fixed it timely. The office staff who answered the phone and scheduled the appointment were also easy going, thorough and efficient to work with. I couldn't be more pleased. Thanks for a job well done Ray Page Plumbing!
Description of Work: fix basement mascerater pump involved bathroom plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Ray Page Plumbing, Inc
Thanks for the business & review!

Sue M.
11/2021
5.0
plumbing
  + -1 more
I hired Ray Page based on very positive online reviews and recommendations from friends. I’m very glad I hired them for the job. They gave me the first appointment of the day to accommodate my schedule. Their technician, Luke, was on time, customer- oriented, courteous and professional. He wore a mask at my request and made sure he kept my rugs and floor coverings clean as he did the work. After reviewing the old install, he explained the process to me and discussed toilets he’d brought to do the job. The quote he provided was competitive and reasonable for replacement with a Kohler model I liked. He removed the old toilet carefully and installed the new one, testing to ensure there were no leaks. He reviewed the new installation with me and asked if I had any questions. The payment option of credit card with email confirmation was simple and fast. The whole job took about 90 minutes which was perfect for me. Thanks, Luke, for the great job you did!
Description of Work: Replace 25+ year old toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Ray Page Plumbing, Inc
Thanks so much for the business & review!

michelle E.
01/2021
5.0
plumbing
  + -1 more
This is the 2nd time I have hired this company for a plumbing problem and I was very happy with the service both times.
Description of Work: repair leaking pipe
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thank you very much! I apologize for the late response, but we are very happy you have been happy and appreciate the business!

asha K.
08/2020
3.0
plumbing
  + -1 more
Tech did not come into house with booties we were supposed to get picture of tech didn’t happen
Description of Work: Putting in pedestal sink the price for one bathroom was over $1700

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
punctuality
3.0

$1,780

Response from Ray Page Plumbing, Inc
I apologize for the extremely late response, but we are sorry you were not happy with the service. If there was no picture of tech, then there may have been a technical error. Booties are worn everywhere assuming they would not track in more of mess (depending on where we are walking)--basements, bulk-heads , etc. I appreciate the feedback and will look into!

Tesha F.
06/2020
5.0
plumbing
  + -1 more
Ray Page Plumbing is the real McCoy! For our fairly complex project, expectations were exceeded at every corner. From qualify customer service to topnotch workmanship, this company easily earns a 5- star rating. To the extent we ever require subsequent plumbing work, we'll undoubtedly know who to call.
Description of Work: Drain Pipe Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thank you! We appreciate the business and the review!

Dianne M.
04/2020
5.0
plumbing, home remodeling, gas leak repair
  + 1 more
Everything went fine, Chris was on time and was very professional. It is very w pensive to Howe a plumber, but I feel he did a great job at a fair price.
Description of Work: I had my bathroom remolded and Chris completed everything perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thank you for the business and taking the time to write this review. Stay safe.

Deanna N L.
01/2019
5.0
plumbing
  + -1 more
Easy fix. Techs were here right on time and were very polite and professional. I would definitely hire again.
Description of Work: Outside faucet leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ray Page Plumbing, Inc
Thanks so much for taking the time to review us and for the business!

Chuck W.
10/2018
5.0
plumbing, water heater repair
  + 0 more
The job itself was professionally accomplished and I was always informed of progress and cost as he proceeded to do the job. My only concern is with the office that scheduled the job, as it was rescheduled twice before the plumber actually arrived. However, the office expressed their apologies to me personally, also in a professional way.
Description of Work: Drain and flush water heater and replace sacrificial rod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ray Page Plumbing, Inc
Thanks so much for patience, as well as your honest review and business!

Harriet B.
10/2018
5.0
plumbing
  + -1 more
Andrew was courteous, knowledgeable and his work was very clean and efficient. The company is VERY customer service oriented, sends texts/emails to confirm appointments, sends again a day before they are coming and one just before they are arriving with a picture of the service person who will be coming to your house. They follow up on a phone call a day after the service to see if you have any questions or concerns and ask how you feel their service performed was. i would definitely use and recommend them.
Description of Work: we needed the old toilet removed and a new one which we purchased, installed with new valve replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$353

Response from Ray Page Plumbing, Inc
Thanks so much for the great , honest feedback! Thanks for the business as well!

Suvayu R.
10/2018
5.0
water heater repair
  + -1 more
Called the original installers from 12 years ago but they weren’t very responsive. Ray Page responded with same day service and worked with my schedule. They sent text alerts with picture of Scott. Scott has been to my house before to fix Kitchen faucet and garbage disposal. Very professional and nice. This time, he did the big job, replaced the water heater and cleaned up as well. Very reliable service.
Description of Work: Our water heater sprung a leak and flooded the basement. The relief valve broke giving out a hissing sound. I needed someone right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,435

Response from Ray Page Plumbing, Inc
Thanks so much for taking the time to write a review and the business!! Glad you had a great experience!!

Cheryl J.
09/2018
5.0
plumbing
  + -1 more
There was a miscommunication in the time scheduled somewhere but they did come the day they promised. The two plumbing technicians were very professional and took care of the problems within 20 minutes. I did do a survey directly to Rays plumbing about the fee that was charged for the minimal work performed and they did call me to discuss how to improve on at least providing a minimal work quote if work was going to be done. Initially they were coming to see what was causing the leak in the bathroom tub and the technicians told me if they did any physical work, they would have to charge me a fee of 149.00. I had them tighten 2 faucets and that was the bill. I do understand it is difficult for a company to quote over the phone, but based on what my problem was, it would have been nice to have an idea on what I would pay.. I would hire them again, but would like an upfront quote. Thank you
Description of Work: leaking faucets, spickets and general plumbing inquiries.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Ray Page Plumbing, Inc
Thanks so much for the review, and it was nice speaking with you on the phone! We appreciate your feedback and your business!

Cheryl D.
08/2018
5.0
plumbing
  + -1 more
The gentleman was quick, efficient and professional. They were quick to respond to my needs. Id hire them again.
Description of Work: Replaced the toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thanks so much for the review! Thanks for doing business with Ray Page Plumbing, INC!

Ronald T.
07/2018
5.0
plumbing
  + -1 more
The plumber was prompt, knowledgeable, and professional. He assessed the job, gave me a reasonable and precise price, and finished the job in record time. I had several estimates in hand for the job and Ray Page came in at the best price!!
Description of Work: Replacement of copper pipes with plastic ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thank you so much for the great review and the business!

Jim S.
06/2018
5.0
plumbing, wells
  + 0 more
Everything from the text notifications about the appointment and when the technicians were on the way to my home was great! This is not the first time I have used Ray page, and will not be the last. The technicians, Andrew and Kyle, were professional. They diagnosed my "no water" problem quickly and repaired it at a reasonable amount of time and money. 5+ stars to this company!
Description of Work: No water coming from my well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thanks so much for the great reviews & the business!

Mike U.
04/2018
5.0
plumbing
  + -1 more
Came at the very beginning of the time window, Very knowledgeable and professional. Cleaned and explained as he worked
Description of Work: Rebuild a leaking kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Response from Ray Page Plumbing, Inc
Thanks for the business & so happy you are satisfied!

NANCY U.
12/2017
5.0
plumbing, home remodeling
  + 0 more
Scot and his helper arrived on time on Tuesday morning. They worked very quietly and completed all the work by Tuesday afternoon. They installed two new sinks and toilet in one room and one sink and toilet in the other one. Their work was very neat, and they removed all old equipment, etc. i am very pleased with the work they did.
Description of Work: Leaky faucets and old toilets and sinks replaced .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ray Page Plumbing, Inc
Thank you so much for the great review. We are lucky to have such wonderful customers too!

Walter C.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Very happy with service. Thought price was rather high
Description of Work: Fix clogged toilet and drains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thank you for taking the time to leave us a review!

PETER R.
11/2017
5.0
plumbing
  + -1 more
Work was completed efficiently and professionally. The cost of $1300. was appropriate for the work performed.
Description of Work: Install Dishwasher, sink, faucet, ice maker and under-sink plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thanks so much for the great reviews! We appreciate your business!

William D.
11/2017
4.0
plumbing
  + -1 more
Faucet is fine. We needed a repeat call to get the toilet right.
Description of Work: Repair faucet and rebuild toilet mechanics

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ray Page Plumbing, Inc
Thanks for the review!

mary ann K.
11/2017
5.0
plumbing, home remodeling
  + 0 more
IT WENT VERY WELL AND I WAS VERY SATISFIED WITH THE EXCELLENCE AND TIMELINESS OF THE SERVICE MAN. HE WAS VERY PROFESSIONAL AND DID A GREAT JOB! I WOULD DEFINITELY RECOMMEND RAY PAGE PLUMBING, INC., TO ANYONE I KNEW THAT WAS IN NEED OF A PLUMBER. IF I NEED A PLUMBER IN THE FUTURE, FRANK PAGE PLUMBING WILL BE THE BUSINESS I CALL. PROFESSIONAL AND REASONABLY PRICED! WHO COULD ASK FOR MORE!
Description of Work: I AM REMODELING A CONDO. I NEEDED MY KITCHEN SINK REMOVED AND REPLACED, AND ALSO NEEDED TO REMOVE A DISH WASHER AND INSTALL A NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Ray Page Plumbing, Inc
Thank you so much for the wonderful review! We are so glad you are happy, thank you for the business!

Matthew G.
10/2017
5.0
plumbing
  + -1 more
As usual, Ray Page Plumbing was super responsive and incredibly punctual. Andrew came out and quickly did an inspection. His suspicions were right on as the wax ring around the base of the toilet had come unsealed and caused the leak. He was very fast, very efficient, and incredibly courteous. He left my bathroom spotless after the repair was made. These guys are worth the call.
Description of Work: I had a leaky toilet that needed fixing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ray Page Plumbing, Inc
Thank you so much for the excellent review!! We are lucky to have a Plumber like Andrew, and great customers like you!

Joseph P.
08/2017
5.0
plumbing, home remodeling
  + 0 more
They were excellent in my opinion. I had used them a couple times before, and would recommend them. They are very punctual, and easy to get a hold of. I have nothing negative to say about them. The guys that have come to our home have been very easy to get along with. If I have any plumbing needs, they are my first call.
Description of Work: They installed some new bathroom fixtures, and toilet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray Page Plumbing, Inc
Thanks for the review and the business!!!

Contact information

400-5R Talcottville Rd, VERNON ROCKVILLE, CT 06066

http://www.raypageplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PLM.0284983-P1
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Wells and Pumps,
Natural Gas Lines

FAQ

Ray Page Plumbing, Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ray Page Plumbing, Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Ray Page Plumbing, Inc offers free project estimates.
No, Ray Page Plumbing, Inc does not offer eco-friendly accreditations.
Yes, Ray Page Plumbing, Inc offers a 10% senior discount.
Yes, Ray Page Plumbing, Inc offers emergency services.
Yes, Ray Page Plumbing, Inc offers warranties.
Ray Page Plumbing, Inc offers the following services: Residential Plumbing – General pipe and home plumbing repairs, light commercial, and more. Well Pump Service – All residential water tank, pump repair and replacement. Drain Cleaning – From small drains to main sewer lines,Video Inspection, troubleshooting and more. Water Heaters – Complete water heater service, repair, replacement and installation. Water Tanks, Toilets, Faucets, Re-Piping, Sinks, Shower Valves, Bathtubs and much more
Heating services and outdoor sewer line replacement

Contact information

400-5R Talcottville Rd, VERNON ROCKVILLE, CT 06066

http://www.raypageplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM