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Juliano's Pools

Pool and Spa Service, Pool Sales Construction and Installation

About us

Additional Contact names - Roger Mooney & Russell Miller. Additional phone number - (413) 525-7665. Additional DBA - Juliano's Pools and Spas. Additional email - service@julianospool.com.

Services we offer

Pool and spa including pool decks and liners, liner replacement & heat pump.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.521 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-21 of 21 reviews

Jeff S.
10/2017
1.0
pool cleaners
  + -1 more
The guy that came out acted as if he was an expert pool technician but he actually had no clue whatsoever on how to clean and maintain a salt water pool. In fact, I am not sure he even knew how to maintain a regular pool. He opened the filter and after a half hearted attempt to clean the filter, he put the filter in upside down (note the filter had a giant sign at the top saying this end up). The upside down filter caused our pool to constantly be dirty without hope. We called Juliano's several times to come back and they had the nerve and audacity to try to charge us for both visits after I told them that the technician must have done something wrong as the water got worse after his visit. They also sent the same technician out both times who continued to have absolutely no idea what he was doing. Every time he came he would vacuum the pool and say everything is good now. He also was clueless about the salt water pool as we later found out that our salt generator was dead too and needed to be replaced. We ended up calling Savol pools and they quickly fixed the upside down filter and helped rectify the problem. Go with Savol and skip the overpriced, underskilled Juliano's!
Description of Work: We bought a new house that had an inground pool. We called Juliano's to come out to clean the pool and most importantly to show us how to maintain the pool.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Amanda C.
06/2017
5.0
pool cleaners
  + -1 more
Julianos Pools impressed me from the day they came to look at our yard and quote our project! We have a horrible hilly backyard and I couldn't imagine how in the would they were going to put in a pool on a hill, but they did and it is absolutely a dream come true! The owner Brian Juliano and project manager Bryan Cormier went above and beyond my highest expectations! They were extremely accommodating and were available for any questions or concerns I had! And the guys building the pool were the hardest workers I have ever seen! They worked for hours upon hours and were so wonderful! They create such beautiful work! I HIGHLY recommend Julianos Pools! You will not be disappointed!
Description of Work: Installing an inground pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Sharmistha G.
09/2016
1.0
pool cleaners
  + -1 more
We had asked Juliano's to provide us with a quote for filling in the pool. Their salesperson Ed Rivera came over to provide us with the quote. We discussed getting the work done during summer of this year. I was told to contact them 2 weeks prior to getting the work done, to be able to schedule it in. In the beginning of July, I reached back to him to schedule the work and send us a written quote, since I had lost my copy. After going back and forth for about a week, he mentioned he has lost it too, and they he would need to come by again to give us a quote. We agreed and that's when the problem's started. He would give a date and never show up. I would try to reach him and he would respond sporadically. After numerous phone calls and text messages, I finally received a written quote by email on 8/15/2016 - almost a month and half after I first reached out to him. And, it got worse after I got the quote. I tried contacting him to finally schedule the work and he was completely incommunicado. I finally called the main office and explained the situation. I was assured that they will personally reach out to Ed, so that the work can be scheduled; and they will get back to me accordingly. I never heard back from any of them. It's unfortunate that they could have just informed me if they were too busy to schedule right away, or even if they didn't want to do the work. Their attitude through the entire process was extremely unprofessional and disrespectful.
Description of Work: To remove/fill in the pool in our back yard

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,125

Sharmistha G.
09/2016
2.0
pool cleaners
  + -1 more
Unfortunately, it started out fine. They had provided a quote in winter which we had agreed on and had discussed about getting the work done in summer. Once it was time, we called them to schedule the work and resend us a copy of the quote. Apparently they had lost it. After going back and forth multiple times, they finally provided a written quote almost 2 months after. I tried calling their salesperson Ed, to schedule work, and he just went incommunicado at that point. I called their main office number, told them regarding our frustration. I was assured that they will have Ed call me back to get the work scheduled. That just never happened. It's unfortunate and very unprofessional that they didn't have the courtesy to atleast let me know if they were to busy to schedule, or even if they didn't want the job.
Description of Work: They were supposed to fill in the pool at our house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,200

Dianne P.
06/2016
5.0
pool cleaners
  + -1 more
They were excellent. They came in and did the work when they said they would. They did it quickly and professionally. Even when a part broke that threatened to halt the work for a week, they managed to find the piece they needed locally and finish on schedule. They also did a lot of quality finishing work that really impressed us; including re-piping the pipes from the filter to the impeller (motor) and installing a check valve. They used rigid PCV pipe to replace the flexible hoses help on my hose clamps. This took care of the minor air leaks that cut down on the water pressure in the return line (the main jet that pushed water into the pool).This was quite a bit of additional work but it was totally worth it and pushed them into the 'we love you guys' category. The work they did is amazing, they had sold crews for each part of the install (floor replacement, liner install and pool opening). What impressed us was their customer service, when problems came up they already had a solid plan for what to do next. An example of this is our new liner had a small cosmetic defect which was not their fault. When they told me about the issue, they already had worked out a very reasonable plan with the manufacture. They will be back in the fall to swap the liners (sounds worse that it is); I think thats a completely fair resolution to the situation. We would highly recommend them to anyone considering installing a pool or needed repair work done. P.S. Their installation range from CT includes central MA.
Description of Work: We have a 20x40, in-ground pool that has a liner. We needed a new liner and new vermiculite floor. This is big, messy complex job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Chad E.
05/2016
5.0
pool cleaners
  + -1 more
Overall, the experience was great. The office called me the day before to confirm that the team would arrive within a one hour window on Saturday morning. They arrived promptly and were very efficient, finishing in under an hour. The guys walked me through all of the steps and answered each of my questions thoroughly. I was missing a few minor things (scussions for the pool ladder and a DE measuring scoop) which they happened to have on the truck and they gave them to me free of charge. The pool came with a new house I purchased this past fall. I have never had a pool before and wanted to make sure that I knew what I was doing in the future. The guys put me at ease and showed me what to do. The price was very competitive with other services in the area. I will definitely call them back when its time to close the pool this fall.
Description of Work: I called Juliano's to provide pool opening services and pump hook up. I am a new pool owner and wanted to see how it was done before trying to take it on myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Samantha P.
09/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN M.
09/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul D.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Hired Juliano's to remove an inground swimming pool. In just a few days, there was no sign it ever existed. They worked extremely hard in hot weather and in fairly tight quarters and got it done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert O.
07/2015
5.0
pool cleaners, swimming pools
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

christopher B.
06/2015
5.0
pool cleaners
  + -1 more
His suggestion worked!!! Thank You very much!!!!
Description of Work: I had called Juliano's to talk to them about a question with my spa. I received advice and they instructed me to try something to correct my spa error codes. The gentleman told me what to do and.....Bingo it worked. I thank him very much and he earned me as a customer when ever I need any spa supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherman Y.
02/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael M.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Brian Juliano the owner was involved from the very first step and followed the project through until the end. He and his staff showed extreme professionalism throughout the entire process. I would without a doubt recommend using them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

Jennifer O.
06/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Jack M.
10/2013
5.0
pool cleaners
  + -1 more
On timeand priced to the qoute.
Description of Work: Removed old liner,irepaired walls& pool bottom,inspected&repaied pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Debbie B.
07/2013
5.0
pool cleaners
  + -1 more
They were punctual and professional. They did exactly what they said they would, when they said they would. When we called with questions, they responded very promptly. We are very satisfied with the service they provided and would definitely recommend Juliano's Pools.
Description of Work: Installed new pool liner, fixed leak by running new lines. Open and close our pool annually.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
02/2013
5.0
pool cleaners
  + -1 more
We've met with the owner personally. Everything about the pool and the contractors whether electrical or fence, they have all gone through his scrutiny. Everything is in one contract. He was phenomenal. If there was an issue they work with us. If there be issues like water, the owner comes and took a look at it, comes out with an idea on how to fix it and took care of it right away.
Description of Work: Juliano's Pools installed a pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

dapeng X.
12/2012
5.0
pool cleaners
  + -1 more
called them and they came in quick and on time. they helped us to installed a filter and the plumbing for our inground pool. great experience. The guys were profetional.
Description of Work: install a inground pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jenna M.
10/2012
5.0
pool cleaners
  + -1 more
The entire project went very smoothly and exactly as described. The communication was fantastic and all the guys worked very hard. This was a great experience through and through!
Description of Work: We have an old inground pool that was built 30 years ago and had deteriorated to the point that the pool was almost unusable. My husband and I decided that it was time to make some changes to the pool area and bring it back to his former glory. I had asked some friends of mine who have pools of who they would recommend. Although there are a few local companies, the name that kept coming up was Juliano's Pools. Based on my friends' recommendations, I contacted Juliano's Pools to talk about the renovations we were looking for. Brian Juliano came out to the house and surveyed the job. Although we were looking for a major renovation (rip out and replace concrete, fence, pool equipment, etc.) Brian was undaunted by the task at hand. He wrote a quote which outlayed all the work to be performed, as well as some additional items that he felt would be prudent to address at the same time. We signed a contract and awaited the start date of our renovation, which was 1 week from the day we signed the contract. To our amazment, we received a call saying they could get started even sooner than expected. The crew did an amazing job from start to finish. They showed up bright and early everyday until the job was done. We got a call each night before to let us know what to expect the following day. Our yard was left clean and orderly every night and they even put up a temporary fence to keep everyone safe, even during the demolition of our old fence. Our backyard is now a great place to enjoy with friends and family. The entire project was seamlessly performed and I would recommend Juliano's Pools to anyone who wants a top quality job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Joan M.
10/2012
5.0
pool cleaners
  + -1 more
Brian Juliano gave us the initial bid on the job. We received a total of five estimates from different pool companies. Our yard was difficult due to the extreme slope. We felt the most comfortable with the knowledge displayed by Brian Juliano. We ultimately went with him because of this but also due to the overwhelming number of favorable reviews from people we talked to who had him install their pools. They started on the date they said they would start the job and finished when they said they would finish. They took extreme care in every step of the process. We commented how every step was like a surgeon performing an operation! There is no doubt as you watch the crew work that they are very familiar with this trade and that they take pride in every step of the project. Watching them excavate was amazing! As anyone who has ever started a project of this size knows, it is anxiety provoking. You worry that the contractor will mess something up or that the project won't turn out as expected. As we watched the precision with which every step was performed we were confident and excited. The pool exceeded our expectations in every way! Every employee was knowledgeable and understood the importance of their part of the team. The employees were extremely respectful and hardworking. They were here dawn to dusk many days and continuously answered questions and understood how excited we were about the project. Every night there would be a call from someone from Julianos telling us when they'd be there the next day and what part of the project they were working on. They let us know that they were on schedule. I would recommend them and do to anyone looking to put in a pool. They are honest and do beautiful quality work. They are excellent to deal with for routine pool questions and openings and closings too! I give them an A+++
Description of Work: I had a pool closing done on my pool this morning. I also joined Angies list this morning looking for a contractor for gutters. While searching on Angie's list and exploring the site I decided to see how Juliano's Pools was rated because I knew I'd always been extremely happy with them. I was so disappointed to see the previous review on Julianos pools so I knew I just had to write my own and tell a very different story. I cannot say whether the above review is accurate or not but I can describe my experiences with them. We had a pool installed by Juliano's Pools about four years ago. My husband and I have owned our home for ten years. We have had many contractors do work at our home and have NEVER had someone so thorough and reliable. Brian Juliano gave us a quote on a pool along with many other companies. The difficulty of the topography of our yard was probably a 10 on a scale of 1 to 10 where 10 is the most challenging. We decided to go with Brian Juliano because he seemed the most knowledgeable and took the most time to explain how he would handle our challenging topography. He explained everything that he might encounter and how it would be dealt with. He explained that some of the unknowns could bring additional costs but he accurately explained how much and why. Our experience was nothing but positive. In fact, my husband and I have joked over the years that we wish Julianos did other things because they are the ONLY contractor we have ever hired that did 100% of what they said they'd do and did it so well. They followed through on everything and the estimate was accurate. The pool turned our very difficult to access back yard into a backyard paradise! We have used them every year to open and close the pool and every time I would give them an A+++. They show up when they say they will, they do the work they say they will and always do it perfectly. I trust them completely. They are very responsible and go above and beyond what you expect. The employees are hardworking, honest and ultra respectful. They are careful and knowledgeable. I know people who have had other companies install their pools around the same time as ours and they have already experienced problems with their pools. We have had nothing but perfection with our entire system. The pool is beautiful and the quality is unsurpassed. I have to say I am disappointed to see how few reviews are on Angie's List. The small numbers of reviews makes for a tool that in my mind is inaccurate in rating a company. This rating for Juliano's Pools is not accurate in my mind and makes me doubt the usefulness of Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John O.
07/2011
2.0
pool cleaners
  + -1 more
Except for the stealing, the rude and nasty phone call and not returning OR replacing the stolen parts I still would NOT do business with brian or julianos pool again for any reason, after all would you?
Description of Work: julianos pool replaced the liner in our 20'x40' inground pool. We went with them because they were the cheapest. They did the job as proposed but needlessly elimated and stole 2 stainless steel ball valves (over $150.00 each) and 2 schedual 80 unions ($40.00 each) witthout asking permission or checking with my wife or myself or having brian, the owner verify it with us. The part the really p me off the most was when I had the valves replaced it was done in such a way that everything could be unscrewed if it needed to be worked on but thanks to brians employee everything he touched is now glued and the entire section has to be replaced to be worked on. When I called brian regarding the "missing items" instead of telling me he would straighten it out, he explained to me that he was in business for 20 something years and the man responsible for eliminating the valves had been with him almost as long as he was in business. I told him his employee probably took them to scrap them for the money and if he didn't scrap them that I wanted them back being they were over $150.00 each not including the the missing unions and that they would match the exsisting ball valves. Even IF he did replace the missing stainless ball valves they would not match the exsisting ones. He was down right rude to me on the phone to the point where I hung up on him. After I calmed down I emailed him twice (this site won't allow me to copy & paste the actual emails but please feel free to contact me for copies of the emails) He did state that he would replace the stolen valves and supply material to RE-DO the area in question (I guess I have to eat the labor on that) but to this day I have not received any parts, money or heard one word from him. I have been in the construction trade for almost 40 years and one thing I've lived by was even "IF" the owner tells you to take something you verify it with your boss first, then he/she should double check with the owners to make sure it is oh kay.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$3,000

    Contact information

    321 Talcottville Rd, VERNON ROCKVILLE, CT 06066

    www.julianospools.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Juliano's Pools is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Juliano's Pools accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Juliano's Pools offers free project estimates.
    No, Juliano's Pools does not offer eco-friendly accreditations.
    No, Juliano's Pools does not offer a senior discount.
    No, Juliano's Pools does not offer emergency services.
    Yes, Juliano's Pools offers warranties.
    Juliano's Pools offers the following services: Pool and spa including pool decks and liners, liner replacement & heat pump.

    Contact information

    321 Talcottville Rd, VERNON ROCKVILLE, CT 06066

    www.julianospools.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed