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TLC Plumbing

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

3 Employees,myself,one other plumber and my wife runs the office.We have no plumbing subs,the work is done by us. No travel charges. Cost determined by the job. TLC plumbing is where "The Flow of Excellence " is our motto.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

We are a full plumbing service. We do gas & electric water heaters,new Bathrooms & kitchens, frozen pipes, you name it.

Services we don't offer

sewer work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

John & Grace H.
04/2017
5.0
plumbing
  + -1 more
He's very good.
Description of Work: He fixed a frozen pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gene F.
11/2015
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Replaced bathroom sink and toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Melissa F.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: excellent plumber - used Tom a few times and he even responded in an emergency !! I would highly recommend him |m&k

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

stefanie C.
09/2014
5.0
plumbing
  + -1 more
From start to finish Tom (One of the owners and main plumber), Lisa (Co-Owner, wife of Tom) and George (his one and only employee) were on top of their game and got the job done right! I, as every home owner should, requested a certificate of liability and workers comp prior to scheduling an appointment. The very next day I received my copy and scheulded the appt. The responsiveness to my work request was timely. The work was done in an efficient manner, both Tom and George were more than polite when it came to answering my questions and best of all they didn't give me a tough guy attitude when I asked them to either wear booties or take their boots off so they did not stain my freshly shampooed carpets. Not for one moment did I ever feel as I was being told I needed more work done than was actually needed. I would call TLC again for service in a heartbeat.
Description of Work: The provider installed a new toilet (owner supplied), replaced four faulty valves, installed disposal (owner supplied) and instructed on how to replace tub spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

Richard F.
01/2011
1.0
plumbing
  + -1 more
No services were performed. He was supposed to work on a renovation project of mine on Friday the 7th. No show. Left 2 messages on his cell phone, no call back. Finally at 6:15 that evening, he called very apoligetically. Really messed my day AND lost money. Then he hung up on me. Never again.
Description of Work: No services were performed. He was supposed to work on a renovation project of mine on Friday the 7th. No show. Left 2 messages on his cell phone, no call back. Finally at 6:15 that evening, he called very apoligetically. Really messed my day AND lost money. Then he hung up on me. Never again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TLC Plumbing
We are sorry the member felt as he did. We were burried with frozen pipe and heat calls. Unfortunately, no heat calls are a priority to us. We did call very apoligetically and was spoken to with disrespect. We do not speak to customers who do not talk to us respectfuly. At that point there was not enough I'm sorries to satify the member. After not being able to get a word in I choose to end the conversation. Again I'm sorry he feels the way he does. We try very hard to please. Sometimes you just can not please everyone.

SEAN C.
09/2010
5.0
plumbing
  + -1 more
Called then, answered in 30 mins. (Also called Comfort - they never returned the call). Came out the same day to see the job to be done, gave me an estimate. Next day, as promised, installed a new hot water tank, on time, very professional, on budget. Could not ask for more!
Description of Work: Came out on time, gave me an estimate for replacing failed hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    84 Palisade Ave, Trumbull, CT 06611


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Drain Cleaning,
    Water Heaters

    FAQ

    TLC Plumbing is currently rated 4.9 overall out of 5.
    TLC Plumbing accepts the following forms of payment: Check,Visa
    Yes, TLC Plumbing offers free project estimates.
    No, TLC Plumbing does not offer eco-friendly accreditations.
    No, TLC Plumbing does not offer a senior discount.
    Yes, TLC Plumbing offers emergency services.
    Yes, TLC Plumbing offers warranties.
    TLC Plumbing offers the following services: We are a full plumbing service. We do gas & electric water heaters,new Bathrooms & kitchens, frozen pipes, you name it.
    sewer work.

    Contact information

    84 Palisade Ave, Trumbull, CT 06611