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JACOZZI PLUMBING & HEATING LLC

Plumbing, Heating and Air Conditioning, Drain Pipe Installation,

About us

(203)866-1119 Norwalk (203)655-8155 Darien

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Heating, Air conditioning, Sewer and Drain Cleaning, Camera Inspection, Under ground line location and excavation services, Service contracts available

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
3.7
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-11 of 11 reviews

Ed I.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Full deferred maintenance on 5 HVAC units and air handlers, none of which had ever been cleaned, and one which was not working at all.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gretchen M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed shower unit and sink/vanity. Went great!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JACOZZI PLUMBING & HEATING LLC
It was a pleasure working for your family, the new bathroom looks marvelous. Excellent reuse of existing space. I wish many happy years with it. Contact me if you need any further assistance.

Patricia L.
02/2013
1.0
plumbing
  + -1 more
This company is a rip off. We still have the leak and Mr. Jacozzi stopped returning phone calls. He stole our money and its a shame he is still in business. the BBB did fine him but we never got anything back or the leak fixed.
Description of Work: We had a leaky shower. Mr. Anthony Jacozzi was supposed to fix the leak for a set price. Not only did he overcharge us but he never fixed the leak. We asked for him to return and fix it, he refused and then forced us to call the BBB because he refused to fix it nor return a portion of the money.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$1,200

Response from JACOZZI PLUMBING & HEATING LLC
Please accept this as a response to the unfounded complaints of Member. Jacozzi Plumbing, Heating & Cooling ("JPHC") has been providing quality services since 1984 and has an excellent record when it comes to customer satisfaction. With respect to repair services, JPHC devotes substantial time and effort in first identifying the source of the problem and educating consumers about the nature of the repair, including potential repair options. Ultimately, the scope of work decision remains with the client. With regard to Member's situation, not only was the plumbing in her shower in poor condition, but it appeared that the tiles within the shower had also been contributing to her water infiltration issues and were in need of repair. As explained to Member, JPHC has never performed tile work nor would it attempt to perform this type of work. JPHC agreed to, and did, fully repair the plumbing issues that were contributing to her water leak. Member was advised that additional work from another contractor would likely be necessary. Both the Better Business Bureau and the Connecticut Department of Consumer Protection have found the complaints raised by Member to be unsubstantiated and have dismissed them without any adverse action taken against JPHC.

Sara H.
01/2013
5.0
plumbing
  + -1 more
He is dependable, contentious and he diagnoses problems thoughtfully that most plumbers would overlook. He is very smart. We have been using him for twenty years.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian T.
01/2013
5.0
plumbing
  + -1 more
A+
Description of Work: Great guy. Fast, good follow up, you always get a human when you call (he has a service that takes his messages and he returns your call.) He squeezed in my problem with my sink on his anniversary. Uncommon customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Beth K.
12/2012
5.0
heating & air conditioning/hvac, drain pipe
  + 0 more
A good experience with Jacozzi - expensive work for the drainage issue, but it was a problem we inherited with the house and had to have fixed, and I was willing to pay a premium to find a company who had camera inspection equipment. Tony was very professional and was very knowledgeable about the job he was doing and the equipment he was using (our clogs actually sent him to the repair shop, as his machine blew up after several hours on the job), and Chris was friendly and professional when he came out to replace the condensate pump.
Description of Work: Needed someone to help us clear out heavily clogged underground drainage pipes in the home we had recently purchased. I called Jacozzi because I knew from their listing on Angie's List that they had camera equipment to help locate the clogs. Tony put in a really hard part of a day but got all of our lines cleared, with the exception of one pipe that had collapsed, but he pinpointed its location for us so we could later have it replaced. Not long after having Jacozzi help with our drainage issues, the condensate pump on one of our air handlers went out, and they came out quickly to replace it. I opted not to use Jacozzi for our regular A/C tuneups, however, as our regular HVAC company has significantly better pricing for that service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Paul F.
08/2012
5.0
heating & air conditioning/hvac, plumbing, drain pipe
  + 1 more
Everything went as he explained. no surprises! Thats good! I was happy and will use him again.
Description of Work: Tony had to fix problems with my heating system. Who ever did the plumbing in this house messed up. One room could not stay warm in really cold weather and our small bathroom would be way too hot. Tony had to figure it all out and redo the system. He was great. He figured out the problem and fixed it. I've had the oil company guy out a number of times to see what was wrong and he gave me nothing. Tony took the time to actually figure out the problem ( he had to think, something none of the other guys did) then fixed it. He was right on the money, he fixed the problem and now it's all fine. I read the other reports, and someone said his price was a bit much, but he did not charge me for the time it took him to figure out the problem. He was honest, figured out the problem, told me the trouble and told me his price to fix it. He did a great job and fixed the problem! No one else even seemed that they tried to really find out what the real trouble was. His price was fair and I feel that if I had to pay to the time and knowledge it took him to troubleshoot the problem the bill would be a lot more. I will recommend him and use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Patricia H.
01/2012
5.0
plumbing
  + -1 more
He is very reliable and honest. He seems a little pricey but he talks through the processes with me and I appreciate that.
Description of Work: He replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Suzanne S.
11/2011
5.0
plumbing
  + -1 more
It was an expensive job. We thought the work went very well. The guy who came out was very professional. He most certainly seemed to know what he was doing. He showed up on time. If he was not going to be able to make it on time then, he used to call. We called him because we had a problem with a ceiling hot water heater, but he looked further into our plumbing situation and found some other problems. He corrected those all well. He didn't just come in and popped in a new water heater. He did a detective work. He handled the job and consult very professionally. It was a very good experience. I did choose him or at least have him come together to give an estimate because there was one review on Angie's list, which said that he was very good, but he was expensive. If we get a quality work and speak for ourselves, then we have quality for money. There is one more thing that needs to be done with the water heater and the boiler. He said he would do it in two weeks time, which is this week. He would come back to change the anti-freeze. I didn't know if there was an anti-freeze. I haven't heard from him yet.
Description of Work: Jacozzi Plumbing & Heating LLC fixed our ceiling hot water heater and plumbing system on 18th October.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jodi S.
06/2011
5.0
plumbing
  + -1 more
I ahve never had to call him back b/c something was still not working properly. he gets it done the first time and it's done right. Mike Holmes would be proud. He has 'old school' ethics, but well versed with what's happening now in plumbing. i make the mistake of having a one stop shop guy redo my bath and now i'm paying the price. Its has to be completely redone and the only one touching the plumbing wil be Tony.
Description of Work: Tony has performed work in my house a few times and I wouldn't hesitate to call him back. He is EXCELLENT! His prices may be slightly higher than others but his level of expertise is unmatched. My first experience was a broken shower stall valve that he repaired quickly and perfectly. He also installed a new spicket and replaced 10+ corroded shut off valves. he also replaced the hoses on my washing machine as he saw they had dry rot and were about to explode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

02/2006
4.0
plumbing
  + -1 more
MY OVERALL EXPERIENCE IS IF I HAVE A PROBLEM, AND I CALL THEM IN THE MORNING THEY WILL STOP BY IN THE AFTERNOON AND TAKE CARE OF IT. IT IS PROMPT SERVICE. I HAVE HAD PLUMBERS IN BEFORE, AND HIS PRICES APPEAR TO BE HIGHER THAN NORMAL. IT'S GOOD, PROMPT SERVICE.
Description of Work: WE HAD A PROBLEM WITH THE DISHWASHER LEAKING IN THE KITCHEN. THEY HAD TO REPLACE A WATER LINE GOING INTO IT.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    480 STONEHOUSE RD, Trumbull, CT 06611

    jacozziplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Drain Pipe Installation,
    Sewer Cleaning,
    Natural Gas Lines

    FAQ

    JACOZZI PLUMBING & HEATING LLC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 12:00 AM

    JACOZZI PLUMBING & HEATING LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, JACOZZI PLUMBING & HEATING LLC offers free project estimates.
    No, JACOZZI PLUMBING & HEATING LLC does not offer eco-friendly accreditations.
    No, JACOZZI PLUMBING & HEATING LLC does not offer a senior discount.
    Yes, JACOZZI PLUMBING & HEATING LLC offers emergency services.
    Yes, JACOZZI PLUMBING & HEATING LLC offers warranties.
    JACOZZI PLUMBING & HEATING LLC offers the following services: Plumbing, Heating, Air conditioning, Sewer and Drain Cleaning, Camera Inspection, Under ground line location and excavation services, Service contracts available

    Contact information

    480 STONEHOUSE RD, Trumbull, CT 06611

    jacozziplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 12:00 AM