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Hoffman Energy

Heating and Air Conditioning, Heating Oil, Propane Sales Services

About us

We are your full-service home energy provider in the New York City Tri-State Area. Trust Hoffman Energy for all your heating oil needs. Contact us today.

Business highlights

127 years of trusted experience
Emergency Services Offered

Services we offer

Home Heating Oil, Propane, Home Energy Assesments, Generators, Heating & Cooling sales & service

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.441 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
2%
2
7%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.4
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 41 reviews

Bradley H.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Service performed as required in profession manner.
Description of Work: Furnace Servicing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil E.
03/2021
5.0
excavators, heating & air conditioning/hvac, heating oil companies
  + 1 more
Excellent. And excellent friendly courteous customer service both in home and by technicition
Description of Work: A new Oil burner. Servicing etc
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen L.
03/2021
5.0
excavators, heating oil companies
  + 0 more
They are dependable , courteous , professional and accesible by customer service phone service .
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Mariane V.
03/2021
5.0
excavators, heating & air conditioning/hvac, heating oil companies
  + 1 more
Excellent , the weather was very cold. The pump on our furnace was not working properly. It was handled quickly and efficiently.
Description of Work: Service on Furnace

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel D.
03/2021
5.0
heating oil companies
  + -1 more
We have used Hoffman Energy for the 38 years we have lived in this house for both Burner Servicing and hot water heater issues. We have never been disappointed. Someone always answers the phone regardless of the time of day/night and servicing set up when warranted in the most timely fashion. The Servicemen have been informative, knowledgeable, courteous, and mindful of home for cleanliness. I would definitely recommend Hoffman Energy.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall O.
03/2021
5.0
excavators, heating & air conditioning/hvac, heating oil companies
  + 1 more
Excellent! Highly capable, professional technician. Engaging and patient. Instructed us about the problem and solution.
Description of Work: Lack of heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff C.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
As usual, our annual service went very well. We had to replace the furnace in this house almost as soon as we moved in. We went with Hoffman for a new furnace ten years plus ago. There have been no problems with the furnace since. Hoffman helped us get the original oil tank removed before it leaked. The house had been built around the big tank! We now have two small connected ones in the crawl space. No problems with that set-up either.
Description of Work: We have a service contract to annually inspect our furnace & its oil tank in our miserable crawl space. At the visit, which is easily scheduled & for which Hoffman phones reminders & then just before the technician arrives, the furnace is vacuumed clean. Every technician over the ten years here in this house & the 33 years at our last house who worked for Hoffman has been very polite & neat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Brian B.
03/2021
5.0
excavators, heating & air conditioning/hvac
  + 0 more
Came within a half of an hour and did an amazing job. I have been a Hoffman customer since 1989. I have never been disappointed!
Description of Work: Emergency work done on a leaking hot water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Alan L.
03/2021
5.0
excavators, heating & air conditioning/hvac
  + 0 more
Service was excellent. The service man was knowledgeable and friendly. Left the area very clean.
Description of Work: N/ABoiler leak fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig P.
03/2021
5.0
excavators, heating & air conditioning/hvac, heating oil companies
  + 1 more
Hoffman always provides excellent service and support!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Lois N.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Heat not working.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane D.
03/2021
5.0
heating & air conditioning/hvac, propane sales, heating oil companies
  + 1 more
Very professional and courteous.
Description of Work: Furnace Cleaning, heating oil delivery, propane delivery
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It's been many years of good service
Description of Work: Oil burner Services and oil delivery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harvey C.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
There was no cost, it was part of the service contract.
Description of Work: I use Hoffman Fuel for a service contract.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
06/2017
2.0
heating oil companies
  + -1 more
Starting in November, every month sometimes twice a month an oil truck would show up and try to deliver oil. Every time I'd call the rep would say he's probably just in the area. They finally managed to get in 2 extra deliveries against my wishes. I now have a bill twice as much as I usually pay. The rep. Finally admitted that the company is doing this because they're not making enough money. Never again. They are thieves
Description of Work: We agreed on two oil deliveries a year. I've been a customer for years and this is all I need

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$980

Ronald K.
11/2016
1.0
heating & air conditioning/hvac
  + -1 more
The people are decent and sociable. It was Hoffman Fuel and they changed to Hoffman Energy. If I had to do the job again I would do it with other people. They tried to make it up to me.
Description of Work: Hoffman Energy installed a furnace for me 15 years ago.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Moss F.
09/2013
4.0
heating oil companies
  + -1 more
Went well, but not covered under service plan. They charged a big markup for the parts.
Description of Work: Restored boiler electrical system after power surge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Elizabeth N.
05/2013
5.0
heating oil companies
  + -1 more
Hoffman provided the best rate in the Danbury area for fuel oil. I checked rates from at least 6 local oil companies and Hoffman was almost 50 cents less per gallon than the highest competitor price. Staff were professional and courteous over the phone. No issues with deliveries or billing.
Description of Work: Residential fuel oil delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3.54

Arthur I.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
If you are an heating oil customer, they provide air conditioning services also. They are a very good company. They come in when they are supposed to and give very good pricing. They are clean and efficient. They don't drop any oil on the floor. They are excellent and their technicians are efficient. They have 24/7 service so, they come out anytime you call them.
Description of Work: I have used Hoffman Fuel Co for heating and cooling services. They provide heating oil also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia M.
06/2012
5.0
heating oil companies
  + -1 more
They are little bit more expensive. They are probably not the cheapest around. We liked their service so we kept them.
Description of Work: I used Hoffman Fuel Co for heating oil. We used them for twenty eight years. They did refueling and couple of times when the furnace went out in winter, they came immediately.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jon R.
01/2012
4.0
excavators, heating & air conditioning/hvac
  + 0 more
Salesman was sleazy. They sub out the excavation. Their pricing was terrible (use tank masters instead). They wanted to match prices until the time it came to do so and then they weren't interested in doing so. Note, this report is only about their tank installation and removal service. We had used them for fuel and burner service for 40+ years. They seem to do a good job on that, though I cannot speak to their prices.
Description of Work: Quoted removal of underground oil tank and installation of new indoor oil tank.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,000

Alan B.
03/2011
2.0
heating & air conditioning/hvac
  + -1 more
Do stay away from these people!! Various co-ops cover fuel oil, electricity, and propane, and prices much better!! Go online!! Several of them in Tri-state area!!
Description of Work: Have a delivery contract with them from 7/2010 til 7/2011, locked at $3.51 per gallon. Received bill last month charging me $4.44 /gal!!! (@ $1000 for a tank fuel oil!!!). Looked at past invoices, and found they had charged me on average $3.96/gal. Called billing Dept, told they would fix problem and send me revised bill. Ten days later received same bill for over $1000!!! Either they're incompetent, or dishonest; I can't figure out which. This 25 year customer will not be renewing contract again, but will join Citizen's co-op in July.(Oil company charges you $499 if you cancel a contract early!!!)

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,000

02/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY HAVE COME OUT DAY AND NIGHT AND EVEN ON HOLIDAYS IF IT IS AN EMERGENCY. I HAVE GONE THROUGH SEVERAL REPAIRMEN, BUT USING THEM KEEPS THEM AWAY. SINCE SOMEONE TOLD ME TO GET IT CHECKED OUT YEARLY THE OVERALL REPAIR WORK HAS GONE DOWN.
Description of Work: IT WAS A ROUTINE CLEANING OF THE FURNACE.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I'VE NEVER HAD A PROBLEM WITH THEM. IT'S ALWAYS BEEN WHAT WE'VE EXPECTED. IF WE'VE EVER HAD A PROBLEM, THEY COME WHEN THEY SAY THEY'RE GOING TO COME. IT'S WITHIN A VERY SHORT PERIOD OF TIME.
Description of Work: THEY CLEAN THE FURNACE AND DO ANY NEEDED REPAIRS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY H.
12/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARE VERY RELIABLE. MY HEAT WENT OUT SEVERAL TIMES LAST YEAR and THEY CAME WITHIN AN HOUR. THEY COME and FUEL MY FURNACE REGULARLY. THEY ARE VERY RESPONSIVE TO PHONE CALLS. WHEN THE HEAT WENT OUT, THEY CALLED BACK TO MAKE SURE THE PEOPLE HAD COME and DONE THE WORK.
Description of Work: THEY CLEANED THE FURNACE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247
    • 1(current)
    • 2

Contact information

56 Quarry Rd, Trumbull, CT 06611

https://www.hoffmanenergy.com/a/trumbull-ct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
8:00 AM - 12:00 AM
Tuesday:
8:00 AM - 12:00 AM
Wednesday:
8:00 AM - 12:00 AM
Thursday:
8:00 AM - 12:00 AM
Friday:
8:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

Licensed*

Trade License Number
HIC.0659961
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Heating Oil,
Propane Sales Services

FAQ

Hoffman Energy is currently rated 4.4 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 8:00 AM - 12:00 AM

Tuesday: 8:00 AM - 12:00 AM

Wednesday: 8:00 AM - 12:00 AM

Thursday: 8:00 AM - 12:00 AM

Friday: 8:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Hoffman Energy accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Hoffman Energy does not offer free project estimates.
No, Hoffman Energy does not offer eco-friendly accreditations.
No, Hoffman Energy does not offer a senior discount.
Yes, Hoffman Energy offers emergency services.
No, Hoffman Energy does not offer warranties.
Hoffman Energy offers the following services: Home Heating Oil, Propane, Home Energy Assesments, Generators, Heating & Cooling sales & service

Contact information

56 Quarry Rd, Trumbull, CT 06611

https://www.hoffmanenergy.com/a/trumbull-ct/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
8:00 AM - 12:00 AM
Tuesday:
8:00 AM - 12:00 AM
Wednesday:
8:00 AM - 12:00 AM
Thursday:
8:00 AM - 12:00 AM
Friday:
8:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM