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MacDonald & Co Plumbing LLC

Plumbing, Electrical, Water Heaters,

About us

Quick response time. No subcontractors used. Work with builders, construction & remodel companies for remodels & new construction.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing- Installation, Repairs, Remodeling & Water Testing. Heating Installation & Conversion.

Services we don't offer

Furnace & Boiler Cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Jason H.
03/2019
5.0
plumbing
  + -1 more
Gary was great. Very responsive. Was able to set up a service visit the day after calling. Prompt, polite, knowledgeable, and professional. He my install done in under two hours. Price was extremely reasonable. Highly recommended!
Description of Work: Plumbing (install)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom R.
01/2018
5.0
plumbing
  + -1 more
Work was done professionally, with reasonable price.
Description of Work: Only minor work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cheryl L.
11/2017
4.0
plumbing
  + -1 more
Very well.He was responsive, prompt and knowledgeable. T
Description of Work: After having flooring replaced,pipe for toilet was too high. He shortened the pipe in the basement and replaced the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Judith F.
09/2017
5.0
plumbing
  + -1 more
.........................................................................................
Description of Work: ...............................................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Achal M.
07/2017
5.0
plumbing
  + -1 more
Excellent service, punctual, reliable, professional.
Description of Work: Tub, other plumbing service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael H.
08/2016
5.0
plumbing
  + -1 more
I called MacDonald & Co and spoke with Gary (owner/operator) and he was at my house within the hour. Gary was very friendly and knowledgeable and able to fix the situation in no time. I would certainly trust Gary to perform the work on any future plumbing projects that may arise.
Description of Work: I replaced my bathroom faucet myself, but when I went to turn the hot water on, nothing came out. It ended up being a (40 year old) stuck valve that was causing the issue. Gary replaced the valve and the water supply line (washer from the valve blew apart and clogged the line) in under an hour. He also assured me that it was nothing I had done, but simply an old connection that failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Peter G.
06/2016
5.0
plumbing
  + -1 more
.
Description of Work: Excellent service and very good price--will always try to use his company again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe G.
05/2016
5.0
plumbing
  + -1 more
It went fine he showed up on time did the job professionally and took the old one away.
Description of Work: Gary installed a hot water heater for me

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan P.
05/2016
4.0
plumbing
  + -1 more
He showed up promptly and had the entire job done and cleaned up within 3 hours!
Description of Work: Changed gas water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Richard D.
05/2016
5.0
plumbing
  + -1 more
We had a no hot water emergency and Gary Installed our hot water heater quickly and we were very happy with his work. Clean and professional job. Would gladly have him back again!
Description of Work: Install Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Jesse R.
05/2016
5.0
plumbing
  + -1 more
It went very well! He arrived on time and was in and out in no time!
Description of Work: He installed a kitchen sink faucet, that I had already purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mariah M.
05/2016
5.0
plumbing
  + -1 more
I'm extremely happy with the service!!
Description of Work: Mr. Gary MacDonald replaced a hot water heater for me at a cost of $750.00. He even took away the old one for me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Peter G.
05/2016
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
Excellent service--was there on time and the job was done in a very professional manner--very pleased with the service and would recommend Gary to anyone that needs a plumber
Description of Work: Fixed a leak in sink & also fixed toilet that was not stable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eileen M F.
10/2009
5.0
electrician, plumbing
  + 0 more
Perfectly
Description of Work: Gary MacDonald has been my plumber for over six years and has performed all tasks in my home relating to plumbing. He is "simply the best." He is also knowledgeable of reliable persons in other fields and has suggested names when I have requested them. He is a 10 on all levels!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JAMES D.
07/2006
5.0
electrician
  + -1 more
THEY ARE A FRIEND OF THE FAMILY. WE GOT A DISCOUNT ON THE PRICE. I THOUGHT THEY DID GREAT QUALITY WORK. THEY SHOWED UP ON TIME, ALSO. THEY WERE VERY POLITE AND CONSIDERATE TOWARDS US.
Description of Work: THE COMPANY FIXED SOME ELECTRICAL WIRING IN OUR NEW HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    213 Millard St, Torrington, CT 06790


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Electrical,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    MacDonald & Co Plumbing LLC is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    MacDonald & Co Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, MacDonald & Co Plumbing LLC does not offer free project estimates.
    No, MacDonald & Co Plumbing LLC does not offer eco-friendly accreditations.
    No, MacDonald & Co Plumbing LLC does not offer a senior discount.
    Yes, MacDonald & Co Plumbing LLC offers emergency services.
    No, MacDonald & Co Plumbing LLC does not offer warranties.
    MacDonald & Co Plumbing LLC offers the following services: Plumbing- Installation, Repairs, Remodeling & Water Testing. Heating Installation & Conversion.
    Furnace & Boiler Cleaning.

    Contact information

    213 Millard St, Torrington, CT 06790


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day