About us
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
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Emergency Services
YesAccepted payment methods
Reviews
3.25 Reviews
Showing 1-5 of 5 reviews
Megan M.
01/2022
heating & air conditioning/hvac
+ -1 moreGetting estimates to fix the horrific work done. Avoid at all vidts
Description of Work: HVAC and Water Heater Install
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$15,000
Paul C.
02/2015
heating & air conditioning/hvac
+ -1 moreThis is about my 4th experience with Thomaston (Oil) Comfort, and the second time that IMO, the tech milked the clock and now this time, with a proverbial gun to my head, tried to push me into a new system while running the clock for two hours in what should have been a minimal service call and about a $20 part. I will give Thomaston Comfort credit for fast response time, and I'm also happy with the gas to oil conversion system the installed at my residence about 15 months ago, although I am having some issues with the exhaust pipe being loose. They were out and have yet to fix it adequately. I will also give them an A for their handling of late night emergency call at my residence last week for a broken pipe. Ben, the tech who handled it is a true pro. I would love to be able to recommend Thomaston Comfort, but when half of my experiences are bad, I think it's time that both you and I find someone else to handle our HVAC needs.
Description of Work: Responded to service call made at 5:10 pm - Furnace flame works, no fan. Repair tech calls promptly, but immediately starts pitching a new system. Arrive at the house (rental property) at 6:45 and again, before even looking at the furnace, pushes me to buy a new system, that parts won't be available, etc, etc. Finally, looks at system and discovers high limit switch bad, and wires are broken. Wastes two hours, almost continuous badgering about getting a new system ($3800 for just furnace; $7800 with A/C). Finally, replaces the high limit switch - the most common repair on a gas furnace.
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$400
Joanne C.
11/2013
heating & air conditioning/hvac
+ -1 moreThe service was fast, friendly and the price was reasonable.
Description of Work: Scott came out immediately and got our furnace up and running. Changed the necessary filters and explained everything to us in order to keep it maintained.
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Yes, I recommend this pro
$329
Karen C.
08/2013
heating & air conditioning/hvac
+ -1 moreThe installation went well- came on time and were very professionsl however sent wrong parts for heating unit and thermostat. took a month for it to arrive and be installed-- fortunately didn't need it yet. However unit was not dehumidifying as was told it would. Have on order a unit that will allow me to use just dehumidifcation-- I live in a earth bermed house and dehumidifying is more important than cooling.
Description of Work: Install HVAC system
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Yes, I recommend this pro
$10
GREGORY H.
07/2006
heating & air conditioning/hvac
+ -1 moreTHEY GET THE OIL THERE AS SOON AS I NEED SOME. THEY MAKE ME FEEL LIKE I AM THEIR NUMBER ONE PRIORITY. OVERALL, IT IS GOOD SERVICE WITH A SMILE.
Description of Work: THEY COME AND CHECK OUR FURNACE REGULARLY. IF THERE IS SOMETHING WRONG, THEY FIX IT.
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Yes, I recommend this pro
$500
Contact information
323 S MAIN ST, Thomaston, CT 06787
Service hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Heating and Air Conditioning
FAQ
THOMASTON COMFORT CONTROL is currently rated 3.2 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
THOMASTON COMFORT CONTROL accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, THOMASTON COMFORT CONTROL offers free project estimates.
No, THOMASTON COMFORT CONTROL does not offer eco-friendly accreditations.
No, THOMASTON COMFORT CONTROL does not offer a senior discount.
Yes, THOMASTON COMFORT CONTROL offers emergency services.
No, THOMASTON COMFORT CONTROL does not offer warranties.
THOMASTON COMFORT CONTROL offers the following services: SALES & SERVICE OF BOILERS, FURNACES & A/C EQUIPMENT, SERVICE CONTRACTS, AUTOMATIC DELIVERY OF OIL & DIESEL ALONG WITH BUDGET PLANS.
Contact information
323 S MAIN ST, Thomaston, CT 06787
Service hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PM