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Back in Action carpet and handyman service

Carpet Sales and Installation, Flooring Sales and Installation, Handyman Services,

About us

We provide sales and installation shop at home service for carpet and flooring. We also can handle all handyman needs.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

sales service installation flooring-carpet and all handyman needs

Services we don't offer

no carpet cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Steve S.
04/2017
5.0
carpet installation
  + -1 more
EXCELLENT !!!!!!!!!!!
Description of Work: Bob came and did a fantastic ejob of removing wall to waal carpeting, and cleaning up. I highly recommend this company for any carpet work !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
Very happy with results of carpet and kitchen flooring installation.
Description of Work: Needed carpet and kitchen flooring replaced. Quality work was done on installation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$992.24

LOU G.
03/2015
5.0
carpet installation
  + -1 more
Very Satisfied!
Description of Work: Installed commercial carpet provided by customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Arianne H.
02/2015
5.0
carpet installation, drywall, flooring contractor, handyman service
  + 2 more
Bob is a great guy and clearly takes pride in his work. He had to re-install a towel rack that had come off the drywall and I assumed he would have to move it lower due to damage done to drywall and that I would be left with a fairly large patch and paint job. I am not sure how he did it, but he reinstalled the towel bar using a much stronger anchor, and was able to do it mere inches from the previous spot. It saved me having to patch and repaint that section of the wall. I highly recommend him -- have been most impressed.
Description of Work: Bob has done three jobs for us now, and he is my go-to-guy for handyman work. He reinstalled carpeting on my basement stairs, fixed kitchen cabinets and also rehung bathroom towel rack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Helen H.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
Bob had proper tool and was very experienced in fixing the problem. He demonstrated knowledge and proficiency. He was also very friendly.
Description of Work: Stretched wrinkled carpeting in a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michelle S.
07/2014
5.0
carpet installation, handyman service
  + 0 more
First of all, he came the next day and did an amazing job. The carpet areas he repaired were well blended. He also gave us a very fair and decent quote to replace our carpeting. We had Bob come back to do some additional handyman work - painting, sealing, drywall patching in order to get our house ready to go on the market. He is a very nice and trust worthy person to work with. I cannot recommend him enough.
Description of Work: Bob patched two holes our dog chewed in our carpeting by taking carpet from a closet. He also came back and provided handyman service a few weeks later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Valerie S.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed carpeting upstairs, 2 Bedrooms hallway, stairs. Owner and assistant removed old carpeting and moved heavy furniture . Installed padding as well. |I was very pleased with quality of carpeting. | |My main complaint is after I was quoted a price, the price changed on the day he came to install. An increase of $200.00 to expenses that he forgot to include. I was annoyed but agreed because he came when I asked him to on Saturday. Because he said he usually doesn't work on Saturday I felt maybe that is why the cost increased... Otherwise the installer and helper were friendly and efficient |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Response from Back in Action carpet and handyman service
With respect to the customer I explained that it is hard to give an estimate over the phone because sometimes certain details are not portrayed properly therefore I have to come out and see the work to be done before giving a definite estimate. Many customers insist on an estimate over the phone and I always tell them there is a possibility that it could change when I see the work to be done. I have been in business 38 years and my customers are always pleased with my estimates because they are fair and the quality of my work is nothing but top notch. -Robert , Back in Action Carpet Service.

Arianne H.
05/2014
5.0
carpet installation
  + -1 more
Bob was fantastic and I will definitely be hiring him again now that I know he has carpentry skills in addition to carpet installation. He was prompt to return calls and texts, showed up when he said he would and did a great job. He was very knowledgable as well and professional. Although this was a small job, he put in 100% effort as if it were a much bigger job. He also had great suggestions on how we could save money on a future carpet job that we are contemplating. I have added him to my contacts list and will be using him again. His initial estimate was right on track and he worked around my crazy schedule to get it done. There was a delay in the start of the job on my end due to another contractor's messing something up, and Bob made himself available as soon as I needed him. He only has 6 reviews on Angie's List right now, but this is a company I would love to see grow and expand. His positive attitude, friendly demeanor and great work ethic are all to be commended. Highly, highly recommend. and the price was definitely right!
Description of Work: Re-installed wall-to-wall carpeting and baseboards, fixed a crooked door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gaynor L.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Removed old carpeting from 3 bedrooms, provided and installed new padding, and installed owner-provided carpeting in same rooms. Moved some large pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert S.
02/2014
5.0
carpet installation
  + -1 more
I had small repairs in 4 rooms. Bob came in and gave me what I believe to be an incredibly fair price. Of course the first room he started in looked to me to be more involved than originally thought. I observed the process of stretching and tacking carpets and could tell Bob was highly experienced. He had all the proper tools and didn't take shortcuts. When he was done in the master bedroom he had stretched and retacked more than half the room before he was satisfied with his work. He brought one worker with him and they worked harmoniously together. Both men were very polite and Bob was scrupulously attentive to detail and cleanliness. Other estimates included a per-room minimum fee for service. Bob came in and appreciated that most of what I required were really "small" fixes. The pricing structure of other contractors made this a prohibitive project. I'm so glad I found Bob and believe I truly got the better of this deal! Without a doubt I would ask him back to do more work.
Description of Work: Stretch and tack wall-to-wall carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie P M.
11/2012
5.0
carpet installation
  + -1 more
Bob was exceptionally helpful and informative. We were very satisfied overall. I highly recommend Back In Action and will use him again in the future.
Description of Work: He brought carpet samples to the house two times until we found what we were looking for and what we could afford. He ordered the carpet and it was installed a week later in our living room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Colonial Village C.
07/2012
5.0
carpet installation
  + -1 more
Bob is one of the most accommodating,hard working, friendly and easy-to-work with tradesman I have ever worked with. And a real gentleman to boot! You will feel comfortable to have him in your home, and comfortable knowing he will be performing a stellar job.
Description of Work: I cannot say enough about Bob and his crew. We needed all of our bedroom rugs stretched and washed. Bob worked around the crew doing the rug shampooing, room by room, sometime coming as early as 7 a.m. to finish in time for the shampoo crew. Since he is a jack-of-all trades, he wound up installing new hooks for us, tightening some loose door knobs and moving some furniture. (You can tell we are not at all handy.) I know I will be using him again and again and again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Carina G.
07/2012
5.0
carpet installation
  + -1 more
Bob provided an AMAZING service. I had been searching for a company for WEEKS who was willing to take the carpet that I had removed from my bedroom, and apply it to my bedroom stairs, even though there was more than enough carpet available for the job. After calling dozens and dozens of other places with no success and never being called back, Bob said that my request was no problem at all. I called him yesterday afternoon and he was able to come out this morning! The work performed was absolutely fantastic - the stairs are perfectly done! He was very professional, punctual, and performed an excellent service. Additionally he and his assistant were both friendly and a pleasure to work with. I would highly highly recommend him and his company! I think it is also important to note that although he does not have many reviews on Angie's List, he has over 130 reviews on Service Magic with an overall rating of 5 stars - quality work for a decent price with people you can trust!
Description of Work: Carpet on basement stairs was ripped up and then replaced with carpet that I had recently replaced in my bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

joseph P.
05/2012
5.0
carpet installation
  + -1 more
Company was a pleasure to work with. He brought samples to the house to look over with me. He was not a pressure salesman.
Description of Work: The company came in to place padding and carpeting in a small room and closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

    Contact information

    154 rockwell avenue, Stratford, CT 06615


    Service hours

    Sunday:
    6:30 AM - 10:00 PM
    Monday:
    6:30 AM - 10:00 PM
    Tuesday:
    6:30 AM - 10:00 PM
    Wednesday:
    6:30 AM - 10:00 PM
    Thursday:
    6:30 AM - 10:00 PM
    Friday:
    6:30 AM - 10:00 PM
    Saturday:
    6:30 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Handyman Services,
    Drywall,
    Basement Remodeling,
    Hardware & Home Improvement Stores,
    Doors,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Fencing,
    Decks and Porches

    FAQ

    Back in Action carpet and handyman service is currently rated 5 overall out of 5.

    Sunday: 6:30 AM - 10:00 PM

    Monday: 6:30 AM - 10:00 PM

    Tuesday: 6:30 AM - 10:00 PM

    Wednesday: 6:30 AM - 10:00 PM

    Thursday: 6:30 AM - 10:00 PM

    Friday: 6:30 AM - 10:00 PM

    Saturday: 6:30 AM - 10:00 PM

    Back in Action carpet and handyman service accepts the following forms of payment: Check
    Yes, Back in Action carpet and handyman service offers free project estimates.
    No, Back in Action carpet and handyman service does not offer eco-friendly accreditations.
    No, Back in Action carpet and handyman service does not offer a senior discount.
    Yes, Back in Action carpet and handyman service offers emergency services.
    Yes, Back in Action carpet and handyman service offers warranties.
    Back in Action carpet and handyman service offers the following services: sales service installation flooring-carpet and all handyman needs
    no carpet cleaning

    Contact information

    154 rockwell avenue, Stratford, CT 06615


    Service hours

    Sunday:
    6:30 AM - 10:00 PM
    Monday:
    6:30 AM - 10:00 PM
    Tuesday:
    6:30 AM - 10:00 PM
    Wednesday:
    6:30 AM - 10:00 PM
    Thursday:
    6:30 AM - 10:00 PM
    Friday:
    6:30 AM - 10:00 PM
    Saturday:
    6:30 AM - 10:00 PM