About us
Business highlights
9 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
Graeme G.
08/2024
Probably the worst company we have ever worked with, a project that was meant to take 4 to 6 weeks, is now in month 8 - communication with the company is awful, they never reach out to us we always have to call them to find out what is going on (we have had them schedule contractors to come in (so they say) but the contractors never turn up (once I can see but it has happened 5 or 6 times now)) or when they do show up they only do half the work we were told they were going to do because they weren't told to do it (seems like a pattern here with communication). The subcontractors they hire do substandard work and has to be redone, they also managed to crack a propane valve causing a gas leak, beer cans left in the yard after they left (yes they were drinking on the job), deep scratches in wooden floor, put a hole in a door, put up a cabinet but didn't secure it to the wall so it fell out. Would I recommend them to anyone - I would recommend that you stay away from this company.
Description of Work: Retile a couple of rooms, fix some dry wall, paint and put some ceiling tiles up.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$18,000
Response from ProClean Restoration
Carol M.
05/2018
house cleaning
+ -1 moreAfter an extensive home renovation our home was covered in sawdust and the new floors needed to be cleaned. Michael came to our home to check out what needed to be done and explained exactly the services that would be performed,how his crew would clean and the products they would use. During the day of the cleaning he kept me informed every step of the way since I was at work. When I arrived home I found that every inch of floors, furniture, walls, trim and carpet was beautifully clean! The house smelled great, too. I am so thrilled with the end result! I could never have deep cleaned my home to this extent. I highly recommend this company not only for the amazing results but also for the great customer service.
Description of Work: Home cleaning after renovation
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
Viktorija R.
05/2018
Absolutely the best experience I have ever had with the company! I had major water damage at my house.Michael Payne and his team are amazing!!! They were professional responsible fast reliable. Not enough words to describe how great they were and a service that was provided!!! I would highly recommend them!!! Thank you so much again!!!!
Description of Work: Frozen pipe water damage
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
Elaine P.
05/2018
carpet cleaners
+ -1 moreLooked and smelled amazing. So professional and detail oriented. Will definitely use ProClean again and again!!
Description of Work: Office Cleaning
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Yes, I recommend this pro
Contact information
40 Taugwonk Spur Rd Unit 26, Stonington, CT 06378
http://www.pcrestoration.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
House Cleaning,
Carpet Cleaning,
Remodeling - Modular & Mobile Home,
Biohazard Remediation,
Basement Remodeling,
Mold Testing & Remediation,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Home and Garage Organization,
Pressure Washing,
Window Cleaning,
Water & Smoke Damage
FAQ
ProClean Restoration is currently rated 4 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
ProClean Restoration accepts the following forms of payment: Check,CreditCard,PayPal,Venmo
Yes, ProClean Restoration offers free project estimates.
Yes, ProClean Restoration offers eco-friendly accreditations.
No, ProClean Restoration does not offer a senior discount.
Yes, ProClean Restoration offers emergency services.
No, ProClean Restoration does not offer warranties.
ProClean Restoration offers the following services: Water damage restoration, Mold remediation, Fire and Smoke Restoration, Sewage Extraction, Contrents Restoration, Damage assessment, Carpet & upholstery cleaning, reconstruction, 24/7 Board up services, water damage consulting, general cleaning
Asbestos testing and air quality tests are not provided by ProClean but we can refer you to companies that offer those services.
Contact information
40 Taugwonk Spur Rd Unit 26, Stonington, CT 06378
http://www.pcrestoration.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AM