I use them frequently and they are really good. They are excellent! They are prompt; when you call them, they give you a time and how long they think it will take to do it. They are pros and they are just good at what they do. Their cleaning capabilities are wonderful; cleaning of furniture, cleaning of rugs, and cleaning of drapes. They are fantastic!
Description of Work: Most recently I took them some pillows to clean.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan P.
05/2016
4.0
oriental rug cleaning
+ -1 more
I mean the rugs came back clean they were a little bit probably they were, the kind of rugs they were a little bit bigger than they started off and they replace the rug pads too which we paid for but there was a special on that the price was reasonable I'd say, but the rug pads didn't last and the rug size was slightly altered but they were loose weaved like rag rugs so I am sure it had nothing to do with them. They asked the appropriate questions they knew about rugs, I thought they knew the business.
Description of Work: I used Triple S Inc for Oriental Rug Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ellen D.
05/2016
4.0
carpet cleaners
+ -1 more
Well they didn't move a lot of furniture that I expected them to and in the pass when I have had carpet cleaning the sort of move the coach and the table and things they didn't do that the told me to remove nicks nacks which I did but it didn't look like they did a whole lot of the larger furniture moving but the truth is I really really wanted them to clean the pet stains up and they did do that and the carpet looked clean when it was all done.
Description of Work: I used Triple S Inc for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Nancy W.
12/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
I'd poured salt on it immediately when the accident occurred and they said that helped but when they received the rug there was a noticeable set of blotches. The rug was cleaned and looks brand new! I rarely give 5 star reviews but we will use them to clean all of our treasured orientals in future.
Description of Work: Removed a stain from a full glass of wine being spilled on an oriental white and light blue kitchen rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Triple S Inc
Thank you so much for your comments and your positive feedback. We appreciate your business and your loyalty as a customer.
Nathan R.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: we had a big white rug that looked yellow. It came back looking brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
Response from Triple S Inc
Thank you for taking the time to review our company. Most of all thank you for your continued business!!
L B.
09/2014
5.0
carpet cleaners
+ -1 more
I called Triple S; they picked up the rug 2 days later (they'd have done it the next day but no one could be home on our side); they returned the rug one week later - it was spotless! The pick up and delivery service is great.
Description of Work: Picked up, cleaned & returned our bedroom area rug that our large dog unfortunately had bad diarrhea on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Triple S Inc
Thank you for taking the time to review our company. It is really appreciated by all of us here at Triple S and we are so happy your experience was positive! It is our company goal to continue to offer quality service and hearing from a happy customer makes it all worth while!!!
Maria J.
07/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned carpet in basement and adjoining room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Triple S Inc
Thank you for taking the time to review our company. I am sorry that we were not punctual with our appointment and will work diligently to see that we try to improve that area of service. We look forward to a continued relationship with you as our customer!
Polly R.
06/2014
5.0
carpet cleaners
+ -1 more
Triple S is outstanding - wonderful to work with - great service professionals.
Description of Work: Ordered Rug pads and had them delivered and installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Triple S Inc
Thank you Thank you Thank you!! We truly appreciate your response to our service and are so happy you are our customer!!!
Jackie S.
09/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They came back two days later as promised to complete the 2nd clean.
Description of Work: Cleaned basement and mattress.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Triple S Inc
Thank you for the positive feedback about your experience with our services. We hope to continue a relationship for all your cleaning needs in the future and truely appreciate your business. Customer Service
ROSEMARY B.
03/2012
5.0
carpet cleaners
+ -1 more
In addition to cleaning a 4 year old carpet with multiple spots in a bedroom and a hall, I had them look at a stairway that I expected to have to replace the carpet on. They did a fabulous job on all the carpets! There was a grease stain from the lawnmower and I thought the carpet was ruined. I told them I only wanted the stairs to be cleaned if he could get out the grease, otherwise, I would just replace that carpet. When they finished all the areas looked new, but I was especially pleased with the stairway. You will see less expensive offers for carpet cleaning, but I have never been disappointed with Triple S. Pricey, but well worth it.
Description of Work: Carpet Cleaning of a bedroom, hallway and a stairway only if they could get the grease out. Truly I didn't think it would be worth it to do the Stairway as I thought I'd need to replace the carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Triple S Inc
Thank you so much for your comments regarding our service. We strive to promote exceptional customer service and are proud to see that was accomplished with your experience with us. All of our employees are our own, so our costs to run a business may be higher then some in the same business but we do all we can to service each customer - thank you for recognizing that and for your business. we look forward to servicing you in the future, Customer Service
Cynthia H.
01/2012
5.0
carpet cleaners
+ -1 more
Triple S is the company I've been using to clean the carpeting in my house. They're very considerate, very professional, and thorough. They are the best in the area in my opinion, they really know exactly what they're doing. The price is very reasonable, especially considering the high quality of their work. I will absolutely be using them again in the future.
Description of Work: I last used Triple S to clean the carpeting in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Triple S Inc
Thank you so much for your positive comments. We really appreciate your business and customers like you. Dawn Marcarelli Customer Service
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Doors,
Marble and Granite,
Window Treatments,
Upholstering,
Interior Design and Decorating,
Ceramic Tile
FAQ
Triple S Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
Triple S Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Triple S Inc offers free project estimates.
Yes, Triple S Inc offers eco-friendly accreditations.
No, Triple S Inc does not offer a senior discount.
No, Triple S Inc does not offer emergency services.
No, Triple S Inc does not offer warranties.
Triple S Inc offers the following services: Commercial maintenance and cleaning of rug, carpet, drapery & valance, upholstery, boat & patio cushion, proseal fabric protector, grout, tile & stone, fabric keeper & decorating.