PC HOME SOLUTIONS

Ronn was amazing. My mom, who is 94, really relies on her computer to say in contact with the outside world. She had keyboard issues, printer problems, etc. Ronn arrived right on time. He diagnosed the problems, ran out and got the keyboard and printer she needed, came back and set them up. He was patient and thorough. We really liked him and would def use him again.

My 2 year old poured water on my 6 year old lap top and that was its last straw. Ronn came and got the computer from my house and determined that it would be able to be repaired and quoted me on the cost. However, he then recommended that with the cost of the repair (about $250) and the age of my laptop that it might be in my best interest to just buy a new computer. That is the route I ended up taking. I think it is admirable of a business to make a recommendation that is best for the consumer even if it is not in the business's best interest. He could have earned money by making the repair but chose to help guide me to the decision that was better for me even though it was at his expense. I will certainly use PC Home Solutions again and recommend them to others.

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Arrived promply. Did the file backup off site (1 hours) and did the remainder on site (3 hours). Pleasure to do business with.

The vendor did a very good job with a ThinkPad that is admittedly out of date. The problems that had me suspicious that there was malware installed were resolved and the system was back to its best available operation. The cost was a bit higher than I would have thought, but I don't use this type of service often and the bill was not unreasonable at all.

Ronn did the work quickly and at a reasonable price. He came to our home, did all his testing there, took the computer with him, and returned a few days later with the new hard drive. He also provided advice about what features to look for and the importance of having an off-site backup location (Carbonite Online Backpup) to avoid situations like this in the future. We cannot recommend him enough, not only for his knowledge and ability to pinpoint the problem quickly but also his prompt, personalized service - much better than big box stores or impersonal data recovery companies.

THEY PICKED UP MY HARD DRIVE AND BROUGHT IT BACK ONLY TWO DAYS LATER. THEY WERE VERY HIGHLY QUALIFIED. THEY WERE VERY RESPONSIBLE AND DID A VERY GOOD JOB.