Northeast Exterminating Inc

Technician was prompt on four visits, explained problem and how to solve it, and price was reasonable. I will continue to use them.

The whole experience was great. Had called another company first and they wanted twice as much-also highly rated on Angie's list. They wanted to charge me based on the size of the house when the mice were only in the basement, Northeast used traps that were already in place and did not charge me based on the size of my 4 story house. They came back, checked the traps and rebated those that were empty. Any further service will cost extra but I think we will do it ourselves if we need to.

he was very reliable and came back a couple of times to check.

I left an after-hours phone message and Northeast responded the next day. We arranged for an appointment and their serviceman arrived promptly, was courteous and efficient. We have not seen a reappearance of any crawlers or wasps near the areas of concerns following their service. I thought the price was fair considering that the serviceman needed to don a protective suit, gloves and headgear and risked possible attack from wasps.

It was a non-event, thankfully, but if I ever have a problem I will certainly call this company again.

Came 3 times, never fixed the issue, market price, but did not worked out. The 2 years warranty is not really a warranty.

John Torre, the owner of the company, did the inspection. He was on time showing up exactly at the beginning of the two-hour window we had agreed to when I called the day prior. He was very knowledgeable, personable and professional. Great experience and we'll definitely contact him again in the future. Inspection charge was $85 as estimated in advance and this would have been applied to any extra service had it been necessary. He did not try to push an annual contract on us. Knew all about the habits and characteristics of the citronella ant that had invaded our basement. Thoroughly inspected basement and garage for other signs of infestation. Found evidence of rat activity in our detached garage and recommended we set a couple of traps there.

No problems and no more ants or bees!

There have been no problems so far.

Our technician was prompt and listened to my concerns. He put my worries at ease re: pests in our newly purchased home. He was extremely through while inspecting our home, including the basement, exterior of the home, under the siding, and under our kitchen cabinets. I appreciated his professionalism and the fact that the only "selling" he did was for a quarterly treatment for rodents & bugs, not monthly or anything more costly. He felt like an honest gentleman and was genuinely concerned about our issue.

Very professional and friendly staff.

Responded to email and phone promptly; was here same day; asked for pictures of problem emailed estimated time frame, called 30 minutes in advance. Was professional, prompt, knowledgeable, and honest. All around excellent experience.

They provided EXCELLENT service. Scheduling with them was prompt and through messaging from Angie's List. I felt like they were taking MY property very seriously and we've not had any problems since.

The bees seem to be dead. I won't know for a day or two to be sure, but it looks like he did exactly what we needed.

I like them. They were great. Someone told me I had termites and it was going to cost over $1000 to get rid of. Then these people came and told us that we didn't have any termites at all. They have a package where you can buy a year long package and they come and do everything throughout the year.. They have other packages where they just come and spray for a specific thing. They spray for ants, bees and also set up mouse traps. Their hours are really flexible. It is not a huge company but they are really nice and honest. We didn't have to wait long for them to come and give us their services.

Quick response. Got rid of the mice that were coming into the house. Has an ongoing plan for keeping them out. Thank you thank you!! Reasonable price. Will continue to use them.

Needed to come back but guaranteed their services for 60 days

We noticed evidence of a problem with mice when the weather turned cold. After trying unsuccessfully to humanely trap and release them, we gave up and called Northeast Exterminating. I didn't want to use poison (we have a cat) or sticky traps, which I think are cruel, and they don't use either. The office is well-run and staffed by a very pleasant woman, scheduling was easy, the technician (Doug) showed up on time, was very personable and a wealth of information. He identified the area where the mice gained access (which was different from where I had thought), worked quickly and efficiently, returned to dispose of the mice caught and reset the traps, and our problem has been taken care of. They offer a 30 day guaranty beginning after the second visit. I wish they would offer work to seal up the entry places as well (which was in gaps under the siding outdoors), but Doug referred me to a handyman who I hope will be able to do the work so we don't have a similar problem next fall.

excellent: friendly, knowledgeable and provides follow up visits along with guarentee

service was efficient and done promptly. a second visit will be needed to totally remedy the ants, but that was expected.

The service technician sprayed dust into the infested hole and pesticide around the perimeter of the room and the house. The service was fast, efficient, and guaranteed for 90 days. I will definitely use them again.

Very well.. It always does. I have been using John for years. He is professional, courteous, on time, and thorough. If I ever have a problem in between visits, he responds immediately. He is the best!

They were great. They came out and checked out the issue I was having. They said I was doing all that could be done and didn't charge me anything! They were professional.

I have been having a problem with mice getting into my basement and upstairs attic for the past few weeks and called Northeast.

Our experience was the technician knew exactly what to do and he did apparently address our rodent problem. We are happy with the service.