Jarrett's Home Improvement LLC

Yes he was great

Many House Projects

I decided to try Jarrett's Home Improvement because he offered a Big Deal coupon and because his reviews were very good. As far as the work was concerned, Mr. Jarrett did an excellent job. He was punctual, meticulous, and paid great attention to detail. For example, he noticed that the installer of the door had not included a drip guard over it and recommended that we have him add one. When our trip to the store to buy one proved fruitless, he cut one from materials he had in his truck and fixed the issue on site. In addition to being a practical solution, this seemingly small detail tied the door's appearance in with that of the windows and garage door, and made the area look more finished architecturally. The only reason I did not rate his work excellent overall was that he was very hard to get in touch with; I had to follow up daily for two weeks before he called back and then he told us when he would arrive, rather than asking what was best for us. In fairness, he said that he had been a bit overwhelmed by the response to the Big Deal coupon and was doing his best to accommodate all those who bought it.

Arrived on time and began work promptly. He was not extremely fast but was very neat and meticulous. He did a very good job on the dry wall repair so we were able to sand and paint the following day. He was very polite and I would definitely use him again.

We had an excellent experience with this "big deal" of 4 hours of handy man service for $149. Noel was very responsive, organized, professional and timely. He set our appointment in advance and showed up on time. He clearly is knowledgabe in his field. His work was very good and I would use him again.

I love Angie's List. I use their recommended people. I loved "Jarrett's" advertised price of $150 for 4 hours work. I BOUGHT THE SERVICE. This man let me down. When he finally got back to me, He told me his first available appointment was in August (2 months away). I purchased the service in late April. Angies List has been notified and they called him on my behalf. He has not returned my call since. I have since asked and received a refund. Again, Angies List did their job, though they should not allow this man to take on more than he can do in the future. Grade A for Price. This is not a reputable man from my point of view and experience. Beware when things look too good. He may do good work, but his business practices are... let's just say that I have seen and experienced enough. Yes, NOT a good review. Good Luck.

UPDATE -7/11/13 after nearly a month waiting to hear back from the provider regarding completion of the work with no response i have decided to find an alternative provider. all things considered - it seems he is overwhelmed and unable to meet the demand. i would use caution when hiring this service. Its sad really because he does do nice work. ORIGINAL REVIEW I contacted Noel via email to discuss my to-do list of items. While I had some materials, i was unsure what additional materials would be needed to complete the work, so I asked him if he could come for a short visit to take a look at the jobs to assess the materials needed. He advised me that for "angies list coupons" he does not come out to see the job first - he just comes on the scheduled day and does the work.. I asked how he would be able to complete the job without proper materials - and this went back and forth until I told him i would gladly pay him for his time to come and assess the job and materials needed & then would reimburse him for any materials he purchased to do the work. He arrived, spent about 45 minutes with me going over the jobs, measuring & discussing future projects - and then advised me that he has a 2 hour minimum - so that visit cost me $120 when i had expected to pay $60 for one hour. I was a bit taken aback by that considering i had not been advised of that policy during any of our communications. Noel arrived promptly at 9am on June 2nd at my request. He began with the gate which is beautifully constructed - and then moved onto the deck - also excellent work. He was unable to get to the second gate on the to-do list in the 7 hour day so I am awaiting response from him as to when he can return to complete the 2nd gate. There was one labor hour deducted from my 8 hour coupon for the time it took him to purchase the materials on my behalf. All in all, i am very pleased with Noel's work and will likely use him in the future because his work is impeccable. I also appreciate that he took his time and did not rush the project - the work reflects this diligence. He also did not take a lunch break (even though I encouraged him to do so) So the 7 hours of work was a full 7 hours. My only real issue with the Angie's List Deal - is that it did not include a free "estimate" like a non-Angie's List job would have - instead - that 45 minute visit cost me $120 - which is 40% of the total cost of the $299 Angies List deal -- to obtain an assessment for materials needed - and none of that was applied to the 8 hours - so the hour it took to procure the materials was deducted from the 8 hours of labor covered in the "coupon" - i feel that 1 of the 2 hours that i paid for 45 minutes of his time should have then been applied to that additional hour to procure materials. But hey - that's just me. In the big picture - its one hour and not worth having a meltdown over or giving a bad review over - but on principle its a bit "off". Where I am happy to continue working with Noel on future jobs despite this - another client may not have done so...and if the goal of offering "coupons" at reduced rates - is to get future business from those clients at standard rates --- then he should definitely adjust this policy and provide "free estimates" to Angies List customers who require a "look" before work can be started for whatever reason. As a small business owner myself, this is how i would proceed to ensure that i retain the customers obtained through promotions and form long-term relationships with those accounts....so that's just some friendly advice. I would also encourage Noel to be a bit more timely in his email responses. Bottom line - Noel does impeccable work, is extremely pleasant and professional and tidies up after himself, and was extremely helpful. These traits well outweigh the minor issues listed above and I will continue to work with him on future projects.

Noel was thoroughly professional. He took on some "odd " jobs that had been piling up and I am very pleased with his work. I have already asked him for a quote on another project.

I bought an Angie's Big Deal. I thought its a real good deal! Noel was responsive and arrived on time. I had 12 window shutters to be installed onto my first and second floor, he was able to finished the installation in about an hour or so. Then i told him my front door was hard to open/close, he got it fixed so quick that I thought he's such a pro! I actually had a pretty long To Do List but I needed to go so I didn't really give more to Noel and I will definitely call him again for help.

Sometimes you just get lucky... This is the first time I have purchased an Angie's List Big Deal Coupon ($149 for 4 hours of work) - and I am so glad I did! Noel Jarrett is the thinking man's (or in my case, woman's) handyman. He wouldn't take "can't be done" for an answer. I had two household issues that had defeated both myself and others, and Noel stuck with each one until he figured out how to resolve it creatively and successfully. Also, he changed his packed schedule around to accommodate the small window of time I had off from my job, and was a pleasure to deal with. Many thanks to Noel for the great work and to Angie's List for introducing me to this excellent service!

Noel was great - I was thrilled that he got so many things done for me. He responded to my call quickly, set up an appointment, arrived on time, and got the work done He is coming back to my house to do some more work for me, because I was so pleased with his service.

see above...our advice would be to have him see the job beforehand and agree it can be done in 3 hours. Same for any additional work. We would have considered using him again since the work was fine, but were not left with a good feeling about the experience.

Noel was very nice and professional. He worked the entire 4 hours and did a great job!

Everything went great. Noel showed up right and time and even stayed a little over the allotted time to finish one more outlet that I wanted replaced. He was neat and efficient and did a great job. Would definitely use him again and recommend him to anyone who needs work done around their home.

This was an Angie's list deal for 4 hours of handyman services. Mr. Jarrett showed up on time, fixed our rotten steps and recommended and performed a number of other small fixes around the house while he was here. Overall professional, honest, and fair priced when using the Angie's list promotional deal.

Noel arrived on time with a warm greeting and a big smile. Everything on my to do list was addressed and repaired to my liking. He worked for approximately three hours without a break. My front door frame was also all rotted out and Noel gave me a quote to repair it at a future date. Overall, it was a very positive experience.

He wanted to do everything via email, but wouldn’t listen to what I wanted. I asked him to come out for an estimate. He just showed up to do the work. He wouldn’t give me an estimate before the work. I really didn’t appreciate his attitude. I asked him not to do the work. I just had caulking and grout work to be done.

Very prompt and cleaned up after himself

See above comments. You would never be sorry for contacting him to do small to medium jobs in your home. He knows exactly what he is doing. He has now done work at my home and at the home of my elderly parents, and they were completely comfortable with his manner and the quality of his work. I have no hesitation about giving him my full recommendation.

Noel and his assistant performed this work in a very professional manner.

I had a list of miscellaneous items that have been accumulating over time. Some of them were things I just couldn't do myself since I don't have a tall enough ladder, and even if I did, wouldn't want to climb up that high! I could have waited and asked a friend or neighbor to help out, but when I saw the Big Deal for 3 hours of handyman services at a great price, I snapped it up. Noel contacted me in less than an hour from the time I purchased the Big Deal coupon. From first contact to when he finished the job and left my house, he was polite, courteous and professional. He even spent some time explaining a few things to me which resulted in not needing to make repairs. There are still a few small jobs that need to be done, but Noel explained they are projects that he would need to estimate for me and do at another time. I appreciate his honesty and I never felt like he was trying to oversell his services. I even got a Thank You note! Who does that anymore? What a nice touch! I would definitely use Noel for future projects and recommend him to friends and neighbors.

Noel is very professional and does very good work. His prices are reasonable and he is honest - he told us to hire a specialist when I asked him about a project that he could have done. You don't see that everyday in this industry.Fixing le

Job was done in a timely manner and on a professional level.

My experiences with Noel are always flawless from the first call to the finished results.

He is very neat, and he is knowledgeable about his job. He is professional. He is very timely.