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James Ball Chimney Cleaning

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

I started this business in 1984, and used my name because I felt that this showed the most integrity. I have tried to keep that idea for every job. Most companies look at you as “just another job” but we know that the only job you care about is the one we do in your home for you. As James Ball LLC. Chimney Sweeping moves forward, we strive to continue to give our customers the service they have come to expect and deserve. LICENSE NUMBER: WC-8899-H98, CT# HIC0568337.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Chimney cleaning & chimney relining, dryer vent's, cleaned, installed and repaired, chimney cap installation, chimney video scanning & recording, smoke problems, dryer vent cleaning & repair, fireplace flues, wood stoves, oil & gas flues, replacement of old & damaged smoke pipes, installation of fireplaces & glass doors & chimney safety classes.

Services we don't offer

Pest Control, Gutters, Masonry, Roofing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 126-144 of 144 reviews

Bruce M.
06/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Dario P.
02/2015
2.0
chimney sweep
  + -1 more
unknown
Description of Work: They clean the chimney and they clean also the part of the heater that was just fine! I have a new system and Petro that installed it told me that they did a job that was not needed because with this new system you don't need to clean the lines often and since the system is brand new ....

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$370

Response from James Ball Chimney Cleaning
(member name), I am sorry you felt that way about the 2 cleanings we did on 10/15/2014? And got the miss information about your Oil heating flue from Petro? Did you show them the photo taken looking in the oil flue before we cleaned it that we showed you? While you may have brand new High Efficiency Heating and Hot water that does burn much cleaner and would require less cleanings in the future (NFPA Code still recommends annual inspections) keep in mind the heating chimney flue is very old and the soot from the last units had accumulated a build up and why we recommended it be cleaned, we also recommended a video scan (required as per NFPA code Level 2 inspection when replacing heating equipment, see my web page for this info www.Jamesballchimney.com), along with replacing the dryer vent which is not safe to use, which you declined (that is ok as we never push any work). The pricing you knew about before hand? Perhaps you should recheck with Petro about an old chimney needing cleaning and an affidavit for the chimney for the Greenwich Building Department as required when changing heating of hot water systems, that is if they pulled a building permit as required by the Greenwich building department? (I will check) Call and ask the Greenwich Building Department if you need the chimney “certified/affidavit” when you change your heating/hot water equipment (you can do this with out giving your name or address) and if that was done, who ever did clean it did not do a very good job, please in the future ask me if you have any questions or concerns. James Ball

INDIA P.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They examined all three chimneys, gave us a report on each one - which included photographs and videos, and installed a new liner in the furnace chimney. Handled all permits, etc. Very professional, punctual, knowledgeable (explained everything thoroughly), competent. We were very satisfied overall.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Stephen B.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney and fire box.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$180

Tim B.
12/2014
4.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gail F.
07/2014
4.0
chimney sweep
  + -1 more
It went well I'd use again.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Li-Pi H.
05/2014
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: He helped me clearing the drier vent which was occupied by some birds . He did a very through job. He was punctual and polite. I certainly will use their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill C.
11/2013
5.0
chimney sweep
  + -1 more
unknown
Description of Work: installed chimny liner
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert and Ellen U.
06/2013
5.0
chimney caps
  + -1 more
He was very reliable.
Description of Work: He put on a new chimney cap and inspected it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Joseph M.
12/2012
5.0
chimney sweep, chimney caps
  + 0 more
Overall fine service.
Description of Work: Chimney sweep and installed cap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

WILLIAM T.
03/2012
4.0
chimney sweep
  + -1 more
Went very well.
Description of Work: Straightforward chimney cleaning. Done professionally and efficiently. Notable, in my experience, in that there was no hard-sell for additional and probably unnecessary services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Anne M.
01/2012
5.0
chimney sweep
  + -1 more
Great!
Description of Work: Technician came within days of my call. Very efficient and swift. He also checked our dryer vent and resealed an area in our basement where the furnace is attached to the fireplace flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stuart T.
11/2011
5.0
chimney repair
  + -1 more
Smoothly.
Description of Work: I was told by another company that my damper was not working properly. I asked James Ball to take a look. He showed up on time, took a look at the damper, opened and closed it several times, and found nothing wrong with it. He charged me nothing. The next time I need my chimney cleaned, or need any work done on my chimney, I will definitely call James Ball. Very satisfied.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack G.
11/2011
5.0
chimney sweep
  + -1 more
Very good.
Description of Work: James Ball came to inspect my chimney after I had bad experience with another company. He gave me a good inspection and some good advice. He did not charge me for the visit and would not accept any payment. I look forward to dealing with James Ball again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane O.
03/2011
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
See above.
Description of Work: He came to check out a leak in our chimney; fitted us in early in the morning before other calls. He said the problem was our roof and gave a recommendation for a roofer. He explained everything clearly and did not charge us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel C.
11/2010
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Great experience start to finish.
Description of Work: Replaced the dryer vent and checked chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Loring A.
11/2010
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Great.
Description of Work: Mr. Ball came to provide an estimate as requested. He arrived on time and was very thorough evaluating my chimney in areas that I had not requested. As for the work I called to be estimated, he provided an alternate solution that did not require his services (sealing up an ash trap in the floor of my chimney) and explained that he did not do flashing work that I do need done. I appreciate his honesty and will definitely look him up again for future work as needed. He's more of a chimney sweep than mason.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dino G.
10/2010
4.0
chimney sweep
  + -1 more
No complaints.
Description of Work: Clean and swept chimneys

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

RUTH G.
05/2010
5.0
chimney sweep
  + -1 more
Did a good job
Description of Work: Our Chimney was cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

28 Cedar Heights Rd, Stamford, CT 06905

www.jamesballchimney.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 2:30 PM
Tuesday:
7:00 AM - 2:30 PM
Wednesday:
7:00 AM - 2:30 PM
Thursday:
7:00 AM - 2:30 PM
Friday:
7:00 AM - 2:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Dryer Vent Cleaning,
Masonry,
Roofing,
Gutter Cleaning

FAQ

James Ball Chimney Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 2:30 PM

Tuesday: 7:00 AM - 2:30 PM

Wednesday: 7:00 AM - 2:30 PM

Thursday: 7:00 AM - 2:30 PM

Friday: 7:00 AM - 2:30 PM

Saturday: Closed

James Ball Chimney Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, James Ball Chimney Cleaning does not offer free project estimates.
No, James Ball Chimney Cleaning does not offer eco-friendly accreditations.
No, James Ball Chimney Cleaning does not offer a senior discount.
Yes, James Ball Chimney Cleaning offers emergency services.
Yes, James Ball Chimney Cleaning offers warranties.
James Ball Chimney Cleaning offers the following services: Chimney cleaning & chimney relining, dryer vent's, cleaned, installed and repaired, chimney cap installation, chimney video scanning & recording, smoke problems, dryer vent cleaning & repair, fireplace flues, wood stoves, oil & gas flues, replacement of old & damaged smoke pipes, installation of fireplaces & glass doors & chimney safety classes.
Pest Control, Gutters, Masonry, Roofing

Contact information

28 Cedar Heights Rd, Stamford, CT 06905

www.jamesballchimney.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 2:30 PM
Tuesday:
7:00 AM - 2:30 PM
Wednesday:
7:00 AM - 2:30 PM
Thursday:
7:00 AM - 2:30 PM
Friday:
7:00 AM - 2:30 PM
Saturday:
Closed