Home Matters LLC

It didn't go. I selected Jim becuase of his stellar reviews on another site. I sent a description of the job and said i'd like a quite. He texted me that evening, (wednesday) said he'd call me thursday. He texted me thursday morning, and said "maybe late this afternoon." At first, he said he doesn't like to work in condos. Upfront, I told him this HOA was pretty easy - provide certificate of insurance, work is allowed between 9-3, and just let them know the days working. This was apparently too difficult for him to handle. Friday morning he said he was still trying to reach the tile guy. Friday afternoon, he said "early next week." I asked him if he could commit to a day and time (as if I don't work and I have nothing better to do than sit at home waiting for a contractor). He said he'd let me know Sunday night. Sunday night, he texted me and said sometime Monday afternoon, and will confirm the time in the morning. Monday morning he texted me and said 230. At 1 pm he called me and asked if he could come at that time. (good thing I was working from home that day.) When he finally came, he was crying about how much he hated working on condos. He then gave me a quote for $9000. For a friggin shower pan replacement. This quote was THREE TIME MORE than any other quote I have received. Why jerk me around for almost a week only to decide that he did not want to do the job? It's fine if he only wants big jobs, but be honest about it upfront and don't waste my time.

Renovation is never easy. Finding the right contractor can be stressful and risky business. Once we enlisted the help of Jim Benjamin @ HOME MATTERS, LLC, it all became that much easier. Jim and his team helped us realize our dream of a Master Bedroom En Suite that rivals a 5-Star spa-like experience in our own home. From the beginning and throughout the entire process, Jim made us feel at ease with his hands on approach, his collaborative spirit and professionalism. He was on the job site everyday, communicating what to expect at every turn. Our Master Bathroom (w/ steam shower) exceeded our expectations. The tile work completed was masterful. His team of plumbers, electricians were thoughtful and efficient. His main carpenter, Val... I cannot say enough good things about this man. He was exceptional with every detail. The Master Bedroom... we raised the ceiling, added recessed lighting, dimmers, fans, and 3 new closets. Val created custom draws and cabinets that went far beyond what we could have hoped for. Jim and his team transformed our living space into exactly what we wanted... a warm, cozy escape. He did it on budget, on time, and delivered on his mantra... under promise / over deliver. We will be using Jim again. We've found our guy. Thank you.

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Home Matters used an amazing mason and a greatvpainter. Home Matter was very responsive to any requests and issues.

They were very responsive and repaired the damge roofed and electrical source quickly and professionally.

All work done to perfection in a timely manner. Jim Benjamin and Home Matters are absolutely top notch. Jim is a master project manager who hires only the best sub-contractors and uses the best materials without being over the top with unnecessarily costly products. Jim aims for very high quality at a reasonable cost. Jim's sub-contractors are true craftsmen and very professional. They are very considerate of your property and clean up after each day's work. Except for seeing the progress they've made on a given day, you would not know anyone was in or around your home. All of the subs are neat, clean and friendly. Most important, they are trustworthy. We have absolutely no qualms about going off to work and having the subs in our home. This project is the second large project Jim and his team have handled for us. Last fall we did a total kitchen renovation, including a new bay window. All the same subs worked on the kitchen, plus a few others for tile work, countertops and refinishing all floors on the main level of the house. In the past, the carpenter, electrician and plumber have handled small projects as well. At this point they know our home so well, we wouldn't think of using anyone else. Jim and his team always deliver what they promise in the timeframe they promise. I can't imagine there is anyone out there who can do better in terms of quality, cost, craftsmanship and professionalism.