We are a full service gutter company specializing in gutter cleaning, repairs, professional gutter system design and gutter and gutter guard installation. We deliver high quality seamless and custom installations using aluminum, copper or zinc. Additional phones - (203) 336-5555.
Description of Work: Cleaned and repaired gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Malcolm H.
05/2016
5.0
gutter cleaning, handyman service
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Laurie J.
10/2008
5.0
gutter repair
+ -1 more
Superb--they were fast, thorough and pleasant.
Description of Work: They cleaned all my gutters, removed growing plants, replaced missing gutter cover, fixed a down spout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Donald M.
01/2008
4.0
gutter cleaning
+ -1 more
Gutter cleaning was thorough as was clean up. Estimate was late but price seems reasonable.
Description of Work: Cleaned gutters and prepared estimate for repairs (not yet authorized).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$170
DAVID V.
11/2007
5.0
gutter cleaning
+ -1 more
I submitted a request on their website for a quote. Within two days, I received a call from one of their cleaners (who was already at my house) with a quote. I approved the work over the phone, and the gutters were cleaned that day. A spot inspection of the gutters that weekend revealed that they were incredibly clean. The technician had left recommendations for minor updates (screens on the downspouts), and the company offers an automated service for annual/seasonal visits. Overall, I was very satisfied.
Description of Work: Cleaned all gutters of leaves and debris. The house is a 1500 sq-ft ranch on a lot with moderate tree density.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JANE W.
11/2007
2.0
gutter repair
+ -1 more
I had to cancel the service call a few days before, and called to reschedule. They said they would get back to me with a new appointment. They didn't, but on the day of the original appointment a guy showed up anyway (only my kid was at home). Since I wasn't there, and had wanted to go over things with him on site, I still needed another visit, and called again to discuss the mix-up and to reschedule. Again, I was promised a call back to reschedule. I never got one. To my surprise, a couple of weeks later I received in the mail a contract proposal for periodic cleaning of my gutters (which I hadn't asked for). At this point, I gave up on this company, because honestly, life is too short.
Description of Work: Suspecting a problem with the underground drainage from my gutters/leaders, and concerned that my gutters were allowing water to hit the side of the house, I called for some guidance. On the first issue, they gave me a referral to a drain company (which later promptly found the clog in the underground drain). As to the second, we agreed a service rep would come to my house to inspect and suggest needed repairs/replacements, if any. There was some hard sell about having them do my gutter cleaning, but I told them I had someone to do that, though I would be willing to discuss it further after dealing with my primary issues.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Gutter Guys LLC
THIS IS SOME GOOD CRITICISM FROM THE MEMBER. I APPRECIATE EVERY WORD. THE FACT OF THE MATTER IS THAT WE ARE NOT PERFECT, BUT WE KEEP STRIVING TO PROVIDE BETTER SERVICE AND COMPETITIVE PRICES. CUSTOMER COMMENTS AND CREATIVE CRITICISM IS ALWAYS RESPECTED AND APPRECIATED. IT APPEARS THAT IF WE HANDLED THE SITUATION AS WAS ORIGINALLY DISCUSSED WE WOULD HAVE GOTTEN THE REPAIR OR REPLACEMENT JOB, AND I DON’T THINK THAT I SHOULD BE MAKING ANY EXCUSES HERE. HOWEVER, JUST TO CLARIFY, IT SO HAPPENS THAT WE HAVE A POLICY OF PRICING GUTTER CLEANING FOR EVERYONE FOR WHOM WE DO ANY GUTTER WORK, AND WE ALSO PROVIDE A WRITTEN ONGOING MAINTENANCE PROGRAM PROPOSALS. WHILE TAKING TO HEART WHAT THE MEMBER SAID I ALSO WANT TO STATE THAT WITH US ON THE JOB, WHEN WE ARE ALLOWED TO DO WHAT NEEDS TO BE DONE, UNDERGROUND DRAINS DO NOT GET CLOGGED, EVEN OLD GUTTERS DO NOT FALL OFF AND GUTTERS RARELY OVERFLOW. I WOULD WELCOME ANOTHER OPPORTUNITY TO BE OF SERVICE.
Andy R.
09/2007
5.0
gutter cleaning
+ -1 more
I called Gutter Guys one morning and they were there that afternoon. They gave me a range of cost over the phone, but increased it once they saw the size of my house and the height of the roof. I agreed to the increase and they started the work immediately. They sent me an invoice along with a proposal for twice a year cleaning, per my request.
Description of Work: Gutter cleaning, including debris removal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
LONG L.
09/2007
5.0
gutter cleaning
+ -1 more
I did not notice any leaves or things that had built up in our gutters left on the ground outside of our home when they were finished. I was happy about that. They did clean up so that it was hard to even tell that they had been there in the first place. I will only use companies that do not leave messes in or around our home. They did not, so I was happy.
Description of Work: The gutters on our three bedroom, two bathroom home were cleaned by this company on just the front side of our house. Stuff had built up in the gutters and they got it all out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frieda M.
08/2007
5.0
gutter repair
+ -1 more
I was pleased with the service and I would recommend them to anyone. They were very professional and did a good job. They are great and I think that they deserve a lot of credit for the work that they do. They get the job done right and fast.
Description of Work: They replaced all of the gutters on my four bedroom home with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CANDICE Z.
03/2007
2.0
gutter repair
+ -1 more
Instead they insisted that my gutters were too small and that I needed gutters that are 2 inches wider. They would not give me an estimate for the work I wanted done; they were trying to make a sale. They also refused to provide a written estimate for this work on their company's letterhead.
Description of Work: I asked them to clean and reinforce the gutters onto the house and ensure the gutters hung correct directionally. They worked fine, they were just loose and one sagged a bit in the center.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$800
Response from Gutter Guys LLC
THE MEMBER WAS PROVIDED A WRITTEN ESTIMATE FOR THIS WORK ON 6/13/05, ESTIMATE #3548. UNFORTUNATELY GUTTERS DO NOT GET BETTER WITH AGE. PRICE FOR THE REPAIRS AS THE CUSTOMER WANTED WAS $500 AT THAT TIME THE PRICE TO REPLACE THE OLD SMALLER GUTTERS WITH THE LARGER CAPACITY GUTTERS WAS $850. SO, TWO YEARS LATER, IN MARCH 2007 REPAIRS MADE EVEN LESS SENSE. SOMETIMES REPAIRS AND SAVING A FEW BUCKS IS NOT A GOOD VALUE, SOME REPAIRS WILL JUST NOT BE GUARANTEED BY US AND WE DO DISCLOSE THAT, AND SOMETIMES WE JUST HAVE TO WALK AWAY BECAUSE EVEN IF YOU TELL THE CUSTOMER THE REPAIR WILL NOT BE GUARANTEED YOU STILL HAVE YOUR NAME STAKED ON IT.
LAURA B.
11/2006
5.0
gutter cleaning
+ -1 more
What's to say? They knocked when they arrived, but I didn't need to be home for them to work. Once I called , they responded promptly. I have signed a contract with them. I had used them for years, before going abroad and never had a problem with them.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Glenn M.
05/2006
5.0
gutter repair
+ -1 more
Provide a timely estimate for what was obviously a small job. Work was excellent.
Description of Work: Installed a gutter over garage door where none existed before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
libby B.
02/2006
5.0
gutter cleaning
+ -1 more
THEY ARE EXCELLENT. I HAVE USED THEM IN THE PAST, AND WE WILL CONTINUE TO USE THEM IN THE FUTURE. THE GUTTERS ARE CLEAN, AND THAT IS WHAT I WANTED. THE RAIN FOLLOWS THE GUTTERS SO IT IS GOOD.
Description of Work: THEY CLEANED THE GUTTERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
02/2006
5.0
gutter repair
+ -1 more
THEY'RE EXPERTS IN THEIR WORK. THE PEOPLE WERE PROFESSIONAL AND PROVIDE YOU WITH THE NECESSARY INFORMATION. THEY DIDN'T TRY TO GET ME TO BUY NEW GUTTERS THEY LOOKED AT IT AND SAID THEY COULD FIX IT. THEY DID IT QUICKLY. WE'VE COMPARED IT WITH OTHER COMPANIES, AND THE OTHERS WILL CHARGE ALMOST DOUBLE WHAT THEY DO.
Description of Work: THEY REPAIRED A GUTTER. THE GUTTER HAD COME LOOSE FROM A DOWNSPOUT SO THEY GOT ON THE ROOD AND REATTACHED IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
02/2006
4.0
gutter cleaning
+ -1 more
THEY LEFT BEHIND SOME BUCKETS, THEY FORGET TO TAKE THEM WITH THEM. I WASN'T PLEASED ABOUT THAT, AND THEY CALLED THE NIGHT BEFORE AND SHOWED UP THE NEXT MORNING. I WOULD HAVE LIKE A LITTLE MORE ADVANCE WARNING.
Description of Work: THEY WERE CLEANING THE GUTTERS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$135
02/2006
5.0
gutter cleaning
+ -1 more
WE HAVEN'T HAD A PROBLEM, AND THEY'RE EXPERTS AT WHAT THEY DO. THAT'S THE ONLY THING THEY DO. THEY GIVE SOME GOOD ADVICE AS TO HOW THINGS SHOULD BE DONE.
Description of Work: IT WAS GUTTER CLEANING MAINLY. THEY ALSO DID SOME SMALL REPAIRS LIKE MAKING SURE THE GUTTERS WERE CONNECTED TIGHTLY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
02/2006
5.0
gutter cleaning
+ -1 more
THEY COME REGULARLY. THEY LET ME KNOW WHEN THEY'RE COMING AND THAT THEY'VE BEEN HERE, AND I DON'T HAVE TO THINK ABOUT IT ANYMORE. I DON'T SEE THEM. THEY JUST COME AND CLEAN MY GUTTERS AND LEAVE ME A LITTLE NOTE THAT THEY'VE BEEN HERE AND SEND ME A BILL.
Description of Work: THEY CLEANED ALL MY GUTTERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CAL K.
02/2006
5.0
gutter cleaning
+ -1 more
THEY WERE THE ONES THAT ORGINALLY INSTALLED THE GUTTERS SO WE HAVE THEM COME BACK TO CLEAN THEM. THEY HAVE A GREAT PRICE. IT WAS DONE TO MY SATISFACTION. THEY DID THE JOB VERY QUICKLY,WITHIN HOURS THEY WERE DONE. THEY SAID THEY'D BE HERE AT 9 IN THE MORNING AND THEY WERE HERE.
Description of Work: CLEANED MY GUTTERS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
01/2006
4.0
gutter cleaning
+ -1 more
I FELT LIKE WHAM BAM THANK YOU MA'AM. THEY CAN IN REAL QUICK AND DIDN'T UNDERSTAND THE ISSUE, BUT THE OWNER WHO DIDN'T COME OUT WAS GREAT ON THE PHONE. THAT WAS WHERE THE WHAM BAM CAME IN. THAT WAS THE ONLY PERSON WE REALLY INTERFACED WITH.
Description of Work: IT WAS CLEANING AND REDIRECTING DOWN SPOUTS. THEY ALSO PUT FILTERS ON THE DOWN SPOUTS TO KEEP THEM CLEAN.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
KATHRINE M.
01/2006
2.0
gutter cleaning
+ -1 more
I WOULD NOT RECOMMEND THEM. THEY WERE VERY UNPROFESSIONAL AND DID A BAD JOB. THEY PULLED TWO GUTTERS DOWN AND LEFT THEM, AND THEN I TRIED TO GET THEM TO COME BACK TO PUT IT BACK, AND THAT TOOK ABOUT 5 PHONE CALLS.
Description of Work: IT WAS THE ANNUAL CLEARING OF THE GUTTERS.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$115
KEVIN G.
01/2006
5.0
gutter cleaning
+ -1 more
THEY WERE GREAT BECAUSE THEY WERE NICE ON THE TELEPHONE WHICH IS MOST IMPORTANT. THE MEN WHO CAME TO DO THE JOBS WERE PREPARED WITH THEIR OWN BUCKETS TO PUT THE JUNK IN AND THEY TOOK THE JUNK AWAY. THEY SENT US A NICE CLEAN BILL WITH AN ESTIMATE ON WHAT IT WOULD COST TO REPAIR THE FRONT GUTTER.
Description of Work: THEY CLEANED THE GUTTERS ACROSS THE FRONT OF THE HOUSE, BACK OF THE HOUSE AND ONE ON THE SIDE OF THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
MICHELLE D.
01/2006
4.0
gutter cleaning, gutter repair
+ 0 more
I WAS VERY HAPPY WITH THE SERVICE. I WOULD USE THEM AGAIN. THEY KEPT AFTER ME ABOUT KEEPING THE APPOINTMENTS. THEY WERE FLEXIBLE ABOUT RESCHEDULING THE APPOINTMENTS. THEY WERE FRIENDLY SERVICE TECHNICIANS. THEY DID A NICE JOB AND CLEANED UP. THEY DIDN'T LEAVE A MESS.
Description of Work: THEY CLEANED THE GUTTERS AND REPAIRED AN AREA.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KYOKO Y.
03/2005
4.0
gutter cleaning
+ -1 more
GUTTER GUYS LLC WAS VERY RELIABLE. THEY WERE ON TIME AND PROFESSIONAL AT OUR HOUSE. THEY CLEANED OUR GUTTERS WELL AND THE PRICE WAS VERY REASONABLE FOR THE WORK THEY DID.
Description of Work: GUTTER GUYS LLC WAS ABLE TO CLEAN THE GUTTERS ON OUR HOUSE FOR US.
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Gutter Cleaning,
Gutters
FAQ
Gutter Guys LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Saturday: 8:30 AM - 3:00 PM
Gutter Guys LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa