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Comfort Masters

Plumbing, Water Heaters, Drain Cleaning,

About us

Winner of the Angie's List Super Service Award. We provide exceptional service to all of our customers, especially Angie's List clients. This can be verified by viewing our great Angie's List reviews. Our customers come to us year in and year out because we are a customer driven, family owned and operated business who stands for quality and service after the sale Our Services Include: Comprehensive Plumbing Solutions: From leaky faucets, remodel work, new construction, gas lines, water heater installations, and more, we handle it all with precision and care. Heating Services: Ensure your comfort during those cold months with our heating system repairs, maintenance, and installation services. We specialize in hot water and steam boilers. Emergency Services: Emergencies don’t wait, and neither do we. Our team is available 24/7 to ensure you're not left stranded in a crisis. Eco-Friendly Solutions: Committed to sustainability, we offer energy-efficient options to help reduce your carbon footprint and save on utility bills. Why Choose Us? Customer Satisfaction Guaranteed: Your satisfaction is our top priority. We offer transparent pricing, no hidden fees, and ensure all your questions are answered. Quality Workmanship: We believe in doing the job right the first time. Our technicians use the latest tools and techniques to ensure the highest standards of work. Safety and Peace of Mind: Fully licensed, insured, and compliant with all safety standards, we give you peace of mind knowing you’re in expert hands. Local Expertise: As locals, we understand the unique plumbing and heating needs of our community and provide tailored solutions. At Comfort Masters, we’re not just service providers; we’re your neighbors. Let us bring comfort and efficiency to your home or business. Contact us today for a free consultation and experience the difference professionalism and dedication make.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Service & Repairs, New Construction, Remodeling, Water Heaters, Pipe Thawing, Gas Lines, Heating Services, Boilers & Radiant Heating.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
1%
2
1%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 84 reviews

Elisa S.
02/2024
5.0
plumbing
  + -1 more
Added a new bathroom in our basement. All went great. Prompt, clean, professional work. I am very happy with Comfort Masters and will definitely hire them again.
Description of Work: Plumbing in new bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro

Juan F F.
03/2021
5.0
plumbing
  + -1 more
Well done, on time and as good I could have expected
Description of Work: Plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Clemencia D.
03/2021
5.0
water heater repair
  + -1 more
He noticed the mistakes that the last contractor did, he's professional, clean, he has several license in plumbing and heating, I can't recommend him more highly, top notch, his pricing was fair, left the place clean, did the work well, on time and I will use him again. He's my go to man for plumbing and heating now.
Description of Work: He changed out a water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tiffany H.
08/2020
5.0
plumbing, water heater repair
  + 0 more
Comfort Masters did an excellent and very thorough job installing a new hot water heater and repairing some old plumbing disasters in our new home! Chris was polite and professional, I recommend Comfort Masters without hesitation. Very reasonable pricing as well.
Description of Work: New Water Heater and Plumbing Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Comfort Masters
Thank you so much [Member Name Removed].

Shaoyen C.
07/2020
5.0
plumbing
  + -1 more
Chris was communicative, punctual, and very efficient in helping me replace a faulty water line and corroded valve. He arrived at the agreed upon time and was in and out within an hour. I definitely recommend him and Comfort Masters for any plumbing needs!
Description of Work: Water line and valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank B.
12/2019
5.0
plumbing
  + -1 more
Chris was very responsive, prompt and professional. Chris' pricing was very reasonable and his work was excellent. I strongly recommend Chris and will be my first choice for any plumbing or heating work.
Description of Work: Repair of kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Masters
Thank you [Member Name Removed].

Susan M.
07/2019
5.0
plumbing
  + -1 more
Great. Chris called after I requested service. He setup an appointment for the next day. He arrived on time and completed the repair. He was polite and professional. Thank Goodness we have FINALLY found a great plumber!
Description of Work: Repair of a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Edward S.
05/2019
5.0
plumbing
  + -1 more
Chris replaced a leaking shower drain, fixed a running toilet and installed a new sink faucet and popup drain assembly. His rates are reasonable, he was on time, and did a nice job. He was also very helpful in answering questions about some other plumbing work that I need to do in the future. I highly recommend Chris and Comfort Masters and will call him again.
Description of Work: Replaced shower drain, sink faucet and popup assembly, repaired toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric B.
03/2019
5.0
plumbing
  + -1 more
Everything went very well! Very easy to communicate with Chris, very easy to discuss price, and the work done was excellent. I will definitely be calling him back and I highly recommend his services.
Description of Work: Shut off valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Masters
Thank you.

Haroon J.
03/2019
5.0
plumbing
  + -1 more
Chris is a complete professional. He arrived on time and in an hour had completed the job in an exemplary fashion. I am completely satisfied and happy with his work.
Description of Work: Changing of faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Comfort Masters
Thank you very much for the business.

John M.
03/2019
5.0
plumbing
  + -1 more
He did an amazing job, everything came out perfectly and he even cleaned up some pre-existing plumbing for free
Description of Work: Added some outdoor spigots and an internal valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Masters
Thank you very much.

Mike F.
02/2019
5.0
plumbing
  + -1 more
Very well - prompt response, punctual, friendly and knowledgeable. Work done right first time!
Description of Work: Replace a faucet cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Comfort Masters
Thank you.

Liz S.
02/2019
5.0
plumbing, gas leak repair
  + 0 more
Excellent...the parts were ordered and installed ASAP. The company is very responsive to phone and text messages, and the quality of the work is great.
Description of Work: Plumbing. Fixtures replaced or fixed. Gas piping outside reworked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Masters
Thank you very much.

Lindley F.
12/2018
5.0
plumbing
  + -1 more
As expected - no problems, leak fixed.
Description of Work: Plumbing leak under sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mattias Z.
10/2018
5.0
plumbing
  + -1 more
After interviewing five potential candidates for performing plumbing work in my 50-year old house remodeling, I decided to go with the Comfort Masters. Chris made me feel comfortable (no wonder, his company's name is Comfort Masters!) and at ease from the moment he entered my house to assess a scope of work. Chris is genial, pleasant, good mannered, patient, professional. He explained me everything in details and all those details were laid out in an organized and thorough fashion. Chris came up with the most simple, ingenious, efficient and cost effective solution for a complex issue of relocating waste piping in the soffit in my kitchen, so I was able to completely eliminate soffits around my kitchen. He made me feel confident in the success of the project laying ahead. Next day I got a detailed, professionally completed and very reasonably priced proposal. It was an easy decision to make. Chris showed up at 8:00 AM sharp on the day we scheduled beginning of work and was extremely punctual through out the project - no delays, phone calls, etc. Chris' virtues are: - outstanding work ethics - punctuality - always on time - professionalism - deep knowledge of the subject - responsiveness - if not available, quickly acknowledges received message specifying the time when he will return the call or message. Once I had a question and send a message late Saturday evening - got immediate and detailed reply! - reasonably priced - good mannered, pleasant, extremely easy to work with - neat and clean - makes one confident in the project success - A+ for the quality of work and project execution. I wish other contractors had 50% of the above. From the all contractors we are working with on our house remodeling, Chris is by far my wife's favorite :-)
Description of Work: Plumbing work in the complete remodeling of the 50-year old house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
08/2018
2.0
plumbing
  + -1 more
Despite repeated calls, no one returned our calls. Very unprofessional. Wont; have clients if he doesn't return calls for service.
Description of Work: We needed a pipe to be replaced in our bathroom

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Comfort Masters
I am not aware of the multiple calls you mentioned and I am very sorry that I could not help you, but if you read the 1st sentence on my profile page, it clearly reads "CANNOT ACCEPT ANY NEW BUSINESS UNTIL 9/1/2018". I work by myself, and often get very overwhelmed, and sometimes get backed up for months, so the rating you gave me is very unfair. Have a wonderful day, Chris

Kat B.
05/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
He was extremely professional and friendly, worked with us on the price and beat the price from the oil company with a bigger water heater. He also dealt with us having a contractor repairing damage in the same area at the same time without issue. Communication was fantastic and since we were moving in at the end of the week he worked hard to ensure we'd have heat and hot water from the new boiler by the time we moved in, even calling someone in to help him finish up for us so it would get done in time. He's gonna be our go to plumber for issues in the new place from now on.
Description of Work: We just purchased a house and he replaced the boiler, added an indirect hot water heater, and also split the pipes to give us two thermostat zones (one upstairs and one downstairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,400

Justin C.
04/2018
5.0
plumbing
  + -1 more
Great service! Very responsive, this guy should be the standard with how all sub-contractors work - giving his profession a good name! The price was a bit high BUT given the responsiveness and communication before and after the job, I think you pay for quality. There was ZERO stress working with this plumber. You should do some pluming work just so you can see how awesome it can be. But seriously, timely, respectful, and called/emailed what was going on, good service.
Description of Work: Needed to have old toilet replaced and hauled away and new one installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John R.
04/2018
5.0
plumbing, water heater repair
  + 0 more
We woke up to find we had no hot water. When we went down to the basement, we found the water heater had leaked most of its contents all over our basement. We immediately began cleanup and called Comfort Masters. Soon after Chris arrived and determined a new water heater was necessary. Within the next hour, the water heater was disconnected and removed. Only an hour later, Chris returned with a replacement water heater and had it installed soon after. What started as a day where we were concerned about a huge cost and days without hot water got resolved quickly for less than we thought. Chris and Comfort Masters made this possible.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Elizabeth M.
04/2018
5.0
plumbing
  + -1 more
Chris is a fantastic plumber. He is always very professional. He has been our plumber since 2012 and we have had him work on a number of different projects, some simple and some complex. He is also very responsive via email and very helpful. I would recommend Comfort Masters to anyone in the area.
Description of Work: Faucet and toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Dustin W.
06/2017
5.0
plumbing
  + -1 more
Chris did a great job. Very easy to work with-submitted a clear proposal, answered questions about the proposal and then completed the work quickly and well. Showed up on time and worked around our schedule.
Description of Work: New kitchen sink faucet installed, new garbage disposal installed and two toilets fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ravshan A.
11/2016
1.0
plumbing, water heater repair
  + 0 more
Will not call again. And will not recommend.
Description of Work: Hot water temp skyrocketed to 160+ degrees on morning, I called to have someone come in and take a look. I made the call on Thursday, the lady on the phone was very professional and I should expect the plumber to call me back and arrange for an appointment. I received no calls. I called on Friday again, and was told that someone will get back to me. No calls on Friday. Called on Saturday - only to be told that I was talking to phone answering service and I can contact a plumber as an emergency - I declined as the lady could specify whether it was gonna cost me extra or not.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Comfort Masters
I am sorry I could not service you and I am not aware of the multiple calls that you mentioned, but the 1st sentence on my Angie's List profile page clearly states the following for November; September 17th THRU NOVEMBER 31 NOT ACCEPTING ANY NEW BUSINESS! Please understand that it is only me working and sometimes I can get so overwhelmed, that I cannot respond to everyone, and that is why I stated on my profile page that I cannot accept new business. Therefore, the F rating that you gave me is not justified, and is frankly unfair. Have a nice day, Chris

Roxane V.
04/2016
5.0
plumbing, remodeling, home remodeling
  + 1 more
Great, works well. He was on time, as always. And cleaned up after he was done. We have used Chris for both small and large plumbing jobs in our older home, and will continue to do so. He is very reliable.
Description of Work: Chris installed a new bathroom faucet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tracy S.
02/2016
5.0
plumbing
  + -1 more
Chris is outstanding. They were on-time, polite and up front about cost. I highly recommend.
Description of Work: Fixed 2 sinks from leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary Z.
01/2016
1.0
plumbing
  + -1 more
Despite the high grade on Angie's List, this company did not return my calls. They were contacted twice by phone.
Description of Work: We need a steam shower unit replaced.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Comfort Masters
My apologies for not getting back to you. It is just myself working and sometimes the phone rings all day and I get so overwhelmed that a call may slip through. Have a great day, Chris

Contact information

140 Bouton St W, Stamford, CT 06907

http://www.PlumbingHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
PLM.0204372-P1
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

Comfort Masters is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Masters accepts the following forms of payment: Check,CreditCard
Yes, Comfort Masters offers free project estimates.
No, Comfort Masters does not offer eco-friendly accreditations.
Yes, Comfort Masters offers a 10% senior discount.
Yes, Comfort Masters offers emergency services.
Yes, Comfort Masters offers warranties.
Comfort Masters offers the following services: Plumbing Service & Repairs, New Construction, Remodeling, Water Heaters, Pipe Thawing, Gas Lines, Heating Services, Boilers & Radiant Heating.

Contact information

140 Bouton St W, Stamford, CT 06907

http://www.PlumbingHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day