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Bill's Refrigeration and Air Conditioning Service

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small

About us

Family owned and operated business since 1970. Five full time technicians and and on-call technician available 24-7 for emergency service. We provide board of health approvals as well as kitchen design and blueprints.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

We install and provide service for commercial refrigeration, HVAC systems, commercial kitchen equipment, ice machines, and all other associated equipment.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.8
responsiveness
4.3
punctuality
4.6
Showing 1-5 of 5 reviews

Lars F.
05/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: House call for broken refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ken R.
12/2013
1.0
small appliance repair
  + -1 more
Scheduled an appointment. Waited all day - no one showed up. Called and was told that they had no record of the appointment. No apology, nothing. Never again.
Description of Work: Called manufacturer to find someone to service a newly installed appliance that wasn't working. They told me to call Bill's Refrigeration.

Rating CategoryRating out of 5
punctuality
1.0


Martha G.
06/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
On the recommendation of a friend, I called Bill's Air Conditioning and Refrigeration in spite of the C rating on Angie's List. I called on a Monday and because it was raining I was told they would try to come on Tuesday. I spoke to the dispatcher, Rick, first thing on Tuesday and Ralph was out within the hour. He was pleasant and professional. In spite of my many questions, he was confident in his diagnosis which was that the unit needed freeon and that the exhaust tube needed to be blown out. He went about his work quickly and the AC came on. I questioned the bill as there is a service call charge ($19.99) as well as a labor charge ($105.75). After talking to Rick in the office, I decided that I would pay the bill as it was presented to me. I was still not clear why the two charges were necessary, but was pleased with the service otherwise.
Description of Work: My central air conditioning was inoperative when I turned it on for the first time of the season.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Suhayl S.
02/2012
3.0
appliance repair
  + -1 more
The service was overpriced and they tried to sell me a service agreement rather than focus on the current issue.
Description of Work: They repaired our appliances.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$200

Response from Bill's Refrigeration and Air Conditioning Service
Wrong company. They do not provide service in New Jersey.

Toni B.
08/2009
5.0
appliance repair
  + -1 more
They did a pretty good job for me. They were very knowledgeable about the particular unit which was very complicated and knew exactly how to take care of the problem. They were very responsive and contacted the manufacturer for me to get the information about the warranty. They fixed the problem and it is working fine now.
Description of Work: They repaired a wine guardian cooling unit for a wine cellar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    237 West Avenue, Stamford, CT 06902


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Appliance Repair - Small

    FAQ

    Bill's Refrigeration and Air Conditioning Service is currently rated 4.3 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Bill's Refrigeration and Air Conditioning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Bill's Refrigeration and Air Conditioning Service does not offer free project estimates.
    No, Bill's Refrigeration and Air Conditioning Service does not offer eco-friendly accreditations.
    No, Bill's Refrigeration and Air Conditioning Service does not offer a senior discount.
    Yes, Bill's Refrigeration and Air Conditioning Service offers emergency services.
    Yes, Bill's Refrigeration and Air Conditioning Service offers warranties.
    Bill's Refrigeration and Air Conditioning Service offers the following services: We install and provide service for commercial refrigeration, HVAC systems, commercial kitchen equipment, ice machines, and all other associated equipment.

    Contact information

    237 West Avenue, Stamford, CT 06902


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM