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Polar Refrigeration, LLC.

appliance repair, heating & cooling contractor

About us

At Polar Refrigeration, we blend innovation and expertise, delivering top-notch heating, air conditioning, and refrigeration solutions that cater to every need. With over 25 years of experience, our passion for excellence drives us to provide exceptional repair, maintenance, and installation services. Your comfort is our mission!

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

3.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.8
Showing 1-8 of 8 reviews

Shawna M.
03/2025
1.0
He takes the deposit and runs ! Chris Watson had a history of fraud dating back atleast three companies - (Company Name Removed)
Rating CategoryRating out of 5

Kris y.
03/2025
1.0
I paid this guy over 10k. He installed a new furnace for me 2 months ago. It is not working since February. He never answered my phone calls. He ignores my messages. It?s been over two weeks. He is a fraud.
Rating CategoryRating out of 5
$11,000

laura c.
02/2025
1.0
DO NOT HIRE. If you give him a large amount he will take it and run. I?m out almost $7k because of him and unable to fix my heating system now that?s blowing co2. Look into his past companies TNC mechanical and innovative mechanical-both based in MA to look into how many times hes actually done this to people.
Rating CategoryRating out of 5

bill B.
12/2024
1.0
Took deposit and vanished
Rating CategoryRating out of 5

Sheila B.
08/2024
5.0
I had an outstanding experience when my central AC unit was fixed. From start to finish, the team was prompt, professional, and incredibly knowledgeable. They arrived on time, quickly diagnosed the issue, and efficiently completed the repair. Not only were they fast, but their pricing was also very reasonable. I highly recommend them for their exceptional service and expertise!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

John B.
08/2024
5.0
I was told from another company my boiler needed a control board, and it would take a couple days to come in. I called Polar and it was repaired in a couple hours with new parts and for less money. Definitely going to be my first call next time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole H.
08/2024
5.0
Technician was very professional. Fixed the problem others were having trouble with on our A/C. Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    5 Parkess St, Stafford Springs, CT 06076

    http://www.polarrefrigerationllc.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    HTG.0390639-S1
    Trade License Locale
    CT
    Trade License Expiration
    08/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    appliance repair,
    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Sunday: Closed

    Polar Refrigeration, LLC. accepts the following forms of payment: CreditCard
    Yes, Polar Refrigeration, LLC. offers free project estimates.
    No, Polar Refrigeration, LLC. does not offer eco-friendly accreditations.
    No, Polar Refrigeration, LLC. does not offer a senior discount.
    Yes, Polar Refrigeration, LLC. offers emergency services.
    No, Polar Refrigeration, LLC. does not offer warranties.

    Contact information

    5 Parkess St, Stafford Springs, CT 06076

    http://www.polarrefrigerationllc.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed
    Sunday:
    Closed