Gagnon Painting & Decorating LLC is a family owned painting contractor established in 1978. Located in Southington CT, we are Connecticut’s' premier paint & wallcovering applicator. Our specialties include cabinet re-finishing, custom staining and much more. Gagnon Painting is well known for helping our clientele achieve a long lasting, fresh look that will enhance the value of your property. Please visit our web site for more info and examples of our work.
Business highlights
46 years of trusted experience
Emergency Services Offered
Services we offer
Interior and exterior painting and staining, power-washing, wallcovering removal & installation, textured ceiling installation & repairs, aluminum siding refinishing, drywall and plaster repairs, deck, custom cabinet refinishing, custom color matching & epoxy floor coatings.
Guy gave a quick estimate and worked quickly with me to reduce the cost by eliminating some of the trim in the estimate as I indicated I can easily paint myself plus it didn't really need painting. Workers were prompt and left the rooms very clean and tightly tied up the trash. The house is empty so the job only took two days. I definitely will use Gagnon again.
Description of Work: Interior painting of dining/living room and second floor room that overlooks first floor. Job included painting popcorn ceilings and painting walls. Part of the room has 14 foot walls which was a big factor of the cost. Trim of two tall windows and sill was included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
carl S.
05/2017
5.0
interior painters, cabinet refacing
+ 0 more
Great. Took doors and fronts to shop to spray. Rest done in place including all trim. About 2 weeks. Kitchen is completely transformed!
Description of Work: Dark wood kitchen cabinets painted light grey.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Wayne S.
05/2017
5.0
interior painters, cabinet refacing
+ 0 more
Most the walls were painted in a day. The cabinet doors were removed and taken to the shop to be spray painted. The cabinet bases were painted in place. All was done in a timely fashion.
Description of Work: Refinished worn out kitchen cabinets. Painted the walls in two halls and open space. Painted the trim in the same rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jose O.
05/2017
5.0
interior painters
+ -1 more
They did a great job! The bathrooms and the vestibule look great. Their men were great too. Neat, Clean, Courteous and timely! I offer my thanks to both men for the great job they did!
Description of Work: Painting of two Bathrooms, including ceiling of one bathroom and a vestibule ceiling using textured paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Mary Ellen B.
03/2017
5.0
interior painters
+ -1 more
Excellent work performed professionally, these painters came on time and worked till the job was completed. We chose the colors and they brought the paint, they were able to move some of the larger pieces of furniture so they could paint.
Description of Work: We had several rooms in our home painted and will hire Gagnon again to paint the final 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff H.
05/2016
5.0
interior painters
+ -1 more
Did a great job. Prompt and very polite. Painted a little more than we asked for and did not charge us extra.
Description of Work: Painted baseboards and door jambs Refinished bathroom ceiling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$500
Kim W.
06/2015
5.0
pressure washing, house painters
+ 0 more
It was quick and easy and performed to our complete satisfaction.
Description of Work: We have a property for sale they is part vinyl and part aluminum siding. The aluminum was very old and the color had come off in many places. Because we were looking to sell, we did not want new siding but to paint the old. Guy came out on a Wednesday to give us an estimate to power wash the siding (to prepare for painting), paint it, paint a few window frames that were a different color, paint and repair two columns on the portico. They also hung five pairs of shutters. Guy said he could start the job the following day, Thursday, and have it finished by the end of the week, Friday. His crew did a great job matching the color of the vinyl siding and finished the job in less than the two days. Guy responded immediately to our calls and questions and is very personable. My neighbors commented right away on how nice the house looked. When they were finished, everything was so clean that you could hardly tell anyone had been there. I would definitely use this company again and highly recommend them to others
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Annette W.
05/2015
3.0
house painters
+ -1 more
The gentleman didn't respond in a timely manner, when he did call he always called at the times I told him I was NOT available to take calls due to my work schedule, he had a hard time comprehending what I needed done and at the end I realized he was not equipped to do the job.
Description of Work: .
Rating Category
Rating out of 5
Response from Gagnon Painting & Decorating LLC
Thanks for taking the time to leave us a review. It seems our estimate process was not to your liking but we responded to you inquiry on the same day we received it. You did not request any special call back time but we made multiple attempts to access your needs after which, we recommended you hire a specialty floor finishing company with the necessary equipment to remove the existing coating from your deck. We would be happy to apply the paint / stain when the floor company is finished.
Doreen M.
05/2015
5.0
house painters
+ -1 more
He was very helpful, professional with his workers and he did a great job!!
Description of Work: Painted the exterior of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Robert N.
03/2015
3.0
interior painters
+ -1 more
Average experience. Ended up needing to take off work an additional morning after first full day (though painters left mid afternoon) and paid several hundred dollars more than expected.
Description of Work: Paint basement including basement bathroom
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$1,300
Mary Ann S.
11/2014
5.0
interior painters
+ -1 more
Guy Gagnon, owner, responded to our phone call quickly. He evaluated the job and provided a reasonable price and, I asked him if he could do this job within the next ten days!!! The crew of Rick, Lee and Jose did the job 5 days ahead of time!!!! The is a crew of seasoned painters, very polite, efficient, very neat and provided all the hard labor of moving furniture. I would have them back in a minute. They should be rated AAA+++++ Mary Ann and Paul Savulis
Description of Work: Said he could schedule our job within the time frame I gave him. Painted 5 1/2 rooms....ceilings and walls in a day and a half! Price of the job included the paint!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Damien W.
10/2014
5.0
interior painters
+ -1 more
We couldn't be happier with the results. There was a lot of work to be done including scraping off old, peeling paint. They did an excellent job, I wish we did it years ago; the results are so nice and clean.
Description of Work: Painted shutters, chimney, all eaves and exterior trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Fazle H.
10/2014
5.0
interior painters
+ -1 more
The person who was in charge was very nice. The people he brought with him were very nice as well. I was very happy with the work they did. I know that I can rely on them.
Description of Work: They removed the wallpaper in the kitchen and painted it. They painted the garage and repaired and painted the bathroom walls.
Guy was great to work with. His team is professional and I will definitely call them again.
Description of Work: Removed all wallpaper in house, powered washed house and painted interior
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
John T.
07/2014
5.0
house painters, interior painters, wallpaper removal, wallpaper
+ 2 more
They have great expertise. You will get exactly what you want in a timely fashion. The workers were very pleasant, and comfortable. They were very efficient.
Description of Work: They painted the downstairs, and painted the hallways leading to upstairs. They also did wall papering.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT D.
07/2014
5.0
interior painters
+ -1 more
they were prompt, friendly and professional.
Description of Work: ceilings in kitchen and large living
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Hank & Judith T.
11/2013
3.0
interior painters
+ -1 more
All of this was supposed to be done while we were away. Couldn't wait to see my refinished cabinets when we walked in after a week and was shocked that the work had not been finished. Wall painting had been done and I know a dark paint against a white ceiling might be a challenge, but, come on, should not be a problem for a professional painter.Called the owner who admitted it could be better. So it was redone. As for the cabinets, "something came up." The owner was polite and responsive, but I expected perfection from a company with his reputation. Maybe we were a "small job" compared to some of the big time homes he works on (which he mentioned more than once). Eventually the cabinets were done, but sadly, after 6 months, they don't look much better. So if you are building a McMansion, you might be OK, but if you are a small job, you may be last in line and the painting crew might be grade B.
Description of Work: Refinished cabinet doors, painted 2 small ceilings.
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Response from Gagnon Painting & Decorating LLC
I'm surprised to see this negative review after 9 months have passed. Even still, if you have a problem with our work I need to know about this because I am always pleased to address any customer concerns. Our job was to clean and apply a fresh coat of varnish over the existing cabinet finish and paint the ceilings. The work was done while you were away. The only thing we did upon your return was some minor touch up. I did exactly as promised and you told us you were satisfied at the time of payment. As a note to any who read our response to this review, Gagnon Painting & Decorating is known for doing what we promise. If you read all our reviews you will find a more balanced viewpoint and consistent reports to verify our ability to deliver large and small interior and exterior painting projects neatly and on time.
Sandra P.
11/2013
3.0
wallpaper removal
+ -1 more
I purchased an Angie's List Big Deal for this service, but it did not go well. He came out and looked at the job, but he clearly wanted to do more than remove wallpaper from the bathroom. It would have cost more than the Big Deal voucher and he could not verify if the wallpaper would remove cleanly or not, which would entail a lot more work. So we ended up not using him because he wanted to re-paint the room and do all the other work in the room, but we just wanted the wallpaper removed. I was not comfortable with him not knowing if the wallpaper would remove cleanly. On the one hand I am glad he mentioned that the walls could be damaged if the wallpaper was removed. On the other hand it seemed like there was a disconnect between what I was purchasing. It was more like he felt the Angie's List certificate was his foot in the door to purchase the entire room as opposed to what we purchased and thought we were getting. We did not want to do the entire room. He came out pretty quickly and was responsive. On one level he was professional and on another his motivations were not very professional.
Description of Work: I consuilted with Gagnon Painting & Decorating to remove the wallpaper from a very small bathroom.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Gagnon Painting & Decorating LLC
Thanks for your review. It seems you may have misunderstood that the $70.00 voucher you purchased could have been applied toward the removal of the wallcovering. It appears that you thought 70.00 should have been enough to cover the job. In my estimate I told you the actual cost of the removal work, plus what it would take to make the whole bathroom look good. As a professional, I made you aware of potential problems that can present when removing wallcovering. I am up front when I give quotes so there is no surprise for my clients. And as always, it is our clients choice what they want to do.
Marianne S.
09/2013
5.0
interior painters
+ -1 more
He was on time, work was completed on time and the work was perfect. He instructed his crew on the proper way to install the stone. It looks wonderful today, nothing went wrong. I have recommended him to other people that are as satisfield as I am.
Description of Work: Installed a brick walk way, brick front steps and built a stone retaining wall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Dennis S.
09/2013
4.0
interior painters
+ -1 more
O.K. Did a fine job on difficult area very professional but worked very fast , was done in half the time expected. Left some easy areas not rinsed. Didn't pay that kind of money to rinse vendor work.
Description of Work: Pressure wash houseO.K.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$4,375
Response from Gagnon Painting & Decorating LLC
First, I want to thank you for letting us wash the exterior of your home. For those reading this review, our price was 375.00 but the reviewer incorrectly put 4375.00 making it sound extremely overpriced for a simple power-wash job. You walked around and approved the finished work before releasing payment. Could you have noticed some "easy" low areas days later, after completion, which the rainstorm caused some new dirt splashed onto the siding? At any rate, you should have called us so we could we explain or correct your issue and be completely satisfied, which is our goal for all customers.
Emily S.
04/2013
5.0
interior painters
+ -1 more
We are glad to see that Guy is still in business, as we continue to recommend him so highly to our family and friends.
Description of Work: We were thrilled with Guy and his team. They painted our very spacious first floor and some of our basement. Their work was excellent and they were incredibly respectful and accommodating. We had just had a baby, and all of the painters worked around our family in a such a caring way. Guy was meticulous and ensured that the job was done according to our exact wishes, and even went to the trouble of consulting an interior decorator for us. He was able to fit us into his schedule, and I cannot recommend him highly enough. Guy and his painters completed work for us in the winter of 2010 but I am writing this review because he was stellar and I want other people in my community to benefit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Carol B.
03/2013
5.0
interior painters
+ -1 more
I received a prompt call-back on my request for an estimate. This was followed up with a timely in person visit by the owner to review what needed to be done. He was very thorough in explaining my options and very honest in telling me about their workload and when he would be able to fit my house into their schedule. He was also very prompt in getting back to me with a detailed estimate. Ultimately, he was able to start a week earlier than planned which worked out well. Both the powerwashing and painting crew sent were very professional and got the work done in a timely manner. Clean-up was outstanding on a daily basis. I have received many compliments on how nice my new paint job looks. Would definitely use this company again.
Description of Work: Painting of exterior of two-family wood and stucco home. Work included: powerwashing of all siding and trim, removal of peeling paint, priming of bare wood areas, repair of window sashs, repair of 10 feet of masonry at foundation, application of one finish coat of Glidden Professional paint to siding, trim, and window sashes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,950
Andrea L.
02/2013
4.0
interior painters
+ -1 more
Went well. paid more due to difficulty removing wallpaper and damage to wall when doing it.
Description of Work: bring in scaffolding to repair sheet rock tape on cathedral ceiling - paint cathedral ceiling and all walls. Strip wallpaper in dining room, repair wall and paint. Re-spray dining room ceiling. repaired sheet rock where there was a mouse nest in livingroom wall and bee nest in diningroom ceiling.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,300
Sharon P.
09/2012
5.0
pressure washing
+ -1 more
Jessie Reale, the worker arrived at my house on time. Mr. Gagnon called me the night before and said he could have the job done the next day. I met Jessie outside and told him I would be here while he worked and to let me know if he needed something. He washed the back of the house first and then the shed and the sides and front were last. He was here for 4 hours. He was a pleasant person and didn't ask for anything. He bought all the supplies that were needed.
Description of Work: Jessie Reale, the worker pressure washed my house and shed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Interior Painting,
Exterior Painting,
Pressure Washing,
Wallpaper Removal,
Wallpaper,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Drywall,
Deck Maintenance,
Gutter Cleaning,
Epoxy Flooring,
Water & Smoke Damage
FAQ
Gagnon Painting & Decorating LLC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Gagnon Painting & Decorating LLC accepts the following forms of payment: Check