Joe the Plumber

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Joe The Plumber is a family owned business located in South Windsor, CT that has been servicing the surrounding areas since 2007. Joey Perras has over 20 years of experience in the plumbing, heating and building trades. In 2007, after working for other companies for many years, Joe decided to venture out on his own and start his own company. He is now simply known in the community as "Joe The Plumber". CT License: 0285743-P1

Business highlights

17 years of trusted experience

Services we offer

Installation and repair of faucets, disposals, dishwashers, sinks, toilets, baths, vanities, new additions, sump pumps, water heaters & bathroom remodeling, clogs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 130 reviews

Kathi E.
05/2024
5.0
plumbing
  + -1 more
Everything was done perfectly and as explained very well. Kyle was very kind and professional! I was surprised at the amount it, yet Kyle gave me a 10% veteran discount and helped me out a lot overall.
Description of Work: After new flooring was installed the base the toilet is attached to the floor had to be cut down in order for it to fit level on the floor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

James R.
04/2024
5.0
wells
  + -1 more
My home jet well pump was failing after 27 years, Joe the Plumbers crew came in and Demo'd the old unit along with several feet of old copper pipe along with associated fittings. The plastic fittings were really imbedded inside the galvanized pie treads requiring heat and a lot of prying and cutting to remove them. They diagnosed the pump failure die to a water log tank where the diaphram went bad. They recommended that I get the tank replaced to extend the life of the new pump which I will do next week. Both plumbers were very neat, organized and professional. The came with all the parts needed to perform this job. Highly recommend them to any homeowner or business. I was able to contact them on the first call, and set up an appointment for the next day which was when the repair was performed. I They have a fixed cost for jobs so you know ahead of time. They do have an $89 fee just to some out, but well worth it as they do excellent work! This is the second time i used them for an emergency repair and give them a 9 out of 10 which is excellent!
Description of Work: Installed a new jet pump with associated plumbing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

theresa J.
01/2024
5.0
plumbing
  + -1 more
The company sent someone out same day and was able to replace my sump pump same day to avoid any further flooding in my basement. Kyle wad very kind and fast.
Description of Work: Sump pump needed replacing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$778

Deb C.
10/2023
5.0
water heater repair
  + -1 more
Kyle and Marc were on time, professional and very knowledgeable. They understood what we are looking to do and were able to provide quotes immediately. We expect that we will contract with them for a new hot water heater or a tankless hot water heater. I expect that their work is as exemplary as their representatives are.
Description of Work: Work is not done yet. We received a quote.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam L.
08/2023
5.0
remodeling
  + -1 more
Everything went amazingly. Wayne and crew installed 5 heat/AC units with two compressors in a day! The workmanship quality is top notch, they explained everything start to finish, and units are working great. Just waiting for Joe the Plumber to add electrician, mechanic, and general contractor so we may have them do more work!
Description of Work: hVAC install 5 units 2 compressors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Adam L.
06/2023
5.0
remodeling
  + -1 more
We took estimate on that installing HVAC to a split level home. As always with Joe the Plumber, was a great experience
Description of Work: HVAC proposal. Will be having work done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam L.
06/2023
5.0
plumbing
  + -1 more
Matthew and Connor were very professional, informative, and respectful of our needs. Their workmanship is top notch and the entire experience was great. We will be using them for all needs plumbing.
Description of Work: Sediment filter, water tank, water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

David D.
07/2022
1.0
home remodeling
  + -1 more
July 2022. BUYER BEWARE!!!! Needed to install my old garbage disposal under my new sink. Quoted me $322 (holy s**t). And...they get a "walk in the door fee" of $89 for doing nothing. Total would be $411, a total rip off !!!! BUYER BEWARE!!! I told him to leave after saying the price was obscene. They still got their ripoff fee of $89, I am so ******! Do yourself a big favor and call a local plumber who will give a fair and reasonable price and will NOT have the $89 ripoff fee!!! I think this is a franchise with a lot of overhead costs that get passed on to YOU. Call a local person and avoid this franchise operation. &^%&^%& ripoff!!
Description of Work: none BUYER BEWARE

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Response from Joe the Plumber
Hi, I'm sorry you felt that our prices were too high. Nearly all companies carry a service fee, even if you aren't aware of it. We like to be upfront about this, as well as the pricing for our work. Our technicians price jobs based on flat rate pricing and the cost of the job is given upfront to ensure our customers are aware of the costs before the job is even started. It can be difficult for a small business to offer pricing on the cheaper end of the spectrum. With our company comes quality customer service and work, and we stand behind our warranties. We do anything we can to help our customers. Our intentions are never to rip anyone off and we're truly sorry you thought that was what we were trying to do.

Robert M.
02/2022
5.0
plumbing
  + -1 more
Tyler did an expert job in replacing the leaking pipe and we are very pleased with his work! We phoned Joe the Plumber and Tyler arrived at our home 1/2 hour later.
Description of Work: We had a leak in a sewer pipe in the cellar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe the Plumber
[Member Name Removed], thank you for your review! We're so happy we were able to help you in a quick & professional manner. We look forward to working with you again!

ed L.
12/2020
5.0
plumbing
  + -1 more
Gary diagnosed the problem with the toilet and fixed it in thirty minutes.
Description of Work: malfuntioning toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Judith L.
02/2020
5.0
plumbing
  + -1 more
They were wonderful, whenever I had plumbing problems I used them.They were very reliable and they clean up after themselves.
Description of Work: They put in a faucet for the bathroom tub.
Rating CategoryRating out of 5
Yes, I recommend this pro

bob S.
01/2020
1.0
plumbing
  + -1 more
First the positive--on Monday 1/13/20, they arrived on time, did good work, and their trip charge was $49. However, the big negative is their PRICE. They are very expensive. They installed my supplied 2 toilets and took away my old ones, installed my supplied kitchen faucet, and reinstalled my supplied garbage disposal. The total cost was $924, then provided a bundled discount of $150 for a final price of $774. It took almost exactly 3 hours, for an hourly rate of a little over $250 an hour. The outrageous charge was that EACH toilet was for $275, or $550 total. I have subsequently heard that the toilet charge is at least $150-$200 higher than others. Please check with other plumbers for more reasonable prices before hiring them.
Description of Work: Install: 2 toilets, kitchen faucet, garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$774

Thomas R.
06/2019
1.0
plumbing, drain cleaning
  + 0 more
They are a total rip off over 375.00 bucks for under a 15 minute job. Will NEVER have them in my home again and I am happy they are advertising costs them money. Till I die I WILL GIVE THEM NEGATIVE REVIEWS, will feature them on restaurant and community bill boards and negative word of mouth advertising will be awesome. Keep spending money Joe the Plumber just making sure you don' t rip anymore folks off.
Description of Work: Called on a Sunday faucet leaking they charged me 175.00 just to show up even though they were on their way to middletown, ct.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$375

Charles H.
06/2018
5.0
plumbing
  + -1 more
Technicians were courteous and prompt and even called ahead to offer to fit us in earlier, which we accepted. Resolved the issue in a professional manner and made the inspection and provided an estimate that was well within the range of prices we had looked at from other sources. Work was done quickly and professionally, and the garbage disposal was repaired with no issues. Would definitely hire them again for future plumbing needs.
Description of Work: Garbage disposal repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelly T.
04/2018
5.0
plumbing
  + -1 more
They are wonderful. The technician knew within minutes what the problem was and told me how to fix it. He was very polite and knowledgeable. I have referred them to a few friends.
Description of Work: Shower leaking into the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe A.
02/2018
5.0
drain cleaning
  + -1 more
Service was great, this is the second time we have used them for plumbing issues at the house and they have always been excellent. They got our mainline unclogged and water flowing through again. Very professional and informative, I would recommend them to anyone.
Description of Work: Our main sewer line was backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Teresa F.
01/2018
5.0
plumbing
  + -1 more
They gave us a two-hour window the next day, and they showed up on time. They had to go out to get what was needed, but the job was finished and solved our issue, within an hour. We highly recommend them and we will hire them again!
Description of Work: We called on a Friday, requesting someone to come by to look at a leak we had from the dishwasher line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom L.
01/2018
5.0
plumbing
  + -1 more
It went very well. This was not an easy problem. We had another plumbing company out a few times prior and could not find the source. Dylan and Shaq after a few options were exhausted found the source as a problem with a toilet flange. We are very appreciative of their work as this ended a long nightmare for us.
Description of Work: We needed to find and eliminate the source of a septic gas leak in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Eric A.
12/2017
5.0
plumbing
  + -1 more
They came out and determined that the thermocoupling needed replacing. In the process of changing it out, it fired back up w/ the old thermocouple. They cleaned the old one and we determined that would solve the program. The heater worked for about 3 more weeks, and stopped working again. They came back over, no charge, found a loose connection and fixed it.
Description of Work: Repair to hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Carol C.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Everything went smoothly. Matt is excellent. He was early (okay with us), got right to work and did a fabulous job. Again, he was professional, but friendly. We are more than satisfied with Matt's work and with Joe The Plumber. We will definitely hire them for future work on our two bathrooms.
Description of Work: Reconnect sink, dishwasher and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
11/2017
5.0
plumbing
  + -1 more
Matt was very professional while also being very friendly. He assessed the situation, offered a solution and immediately went to work to disconnect our dishwasher and replace a shutoff valve that was not working properly. We are looking forward to having him back to reconnect the dishwasher once our new counter tops have been installed.
Description of Work: Disconnect dishwasher and replace valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

AMY B.
11/2017
5.0
plumbing
  + -1 more
Did not schedule service, but appreciated the prompt response to my call on a holiday.
Description of Work: Returned my call promptly even though no one was available for an emergency repair on Thanksgiving day.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Andrew K.
10/2017
5.0
plumbing
  + -1 more
The project was done on time as promised.
Description of Work: Installation of back water valve and replacement of some drain pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alfred K.
09/2017
5.0
home remodeling
  + -1 more
Gary arrived early (office phoned first). He was professional, organized, and careful. The job was quickly and neatly done. Overall, I was quite pleased with this repair.
Description of Work: Replace Kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Edward R.
09/2017
4.0
plumbing
  + -1 more
Quick replacement . I would definitely like to have received owners manual and paper receipt. I got nothing, they threw it out.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

524 Sullivan Ave, South Windsor, CT 06074

http://www.joeyperras.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
PLM.0285743-P1
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Wells and Pumps

FAQ

Joe the Plumber is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Joe the Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Joe the Plumber offers free project estimates.
No, Joe the Plumber does not offer eco-friendly accreditations.
No, Joe the Plumber does not offer a senior discount.
No, Joe the Plumber does not offer emergency services.
Yes, Joe the Plumber offers warranties.
Joe the Plumber offers the following services: Installation and repair of faucets, disposals, dishwashers, sinks, toilets, baths, vanities, new additions, sump pumps, water heaters & bathroom remodeling, clogs.

Contact information

524 Sullivan Ave, South Windsor, CT 06074

http://www.joeyperras.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM