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Diversified Window Solutions

Windows, Doors

About us

AV Solutions, LLC is the company people rely upon for resolving issues before they become problems. We have only one team and it's the "AV Team." Our experienced, ICIA CTS-certified management understands the issues you face?and your need to deliver a quality event with no surprises, on time and on budget. So let us simplify your life by taking care of the AV issues, so you can focus on the other important aspects of your events. "Our commitment is to quality and doing things the right way and we manage our business for the long term." Norman Couture "We've been there....we started out as AV service managers at companies so we know first-hand the pressures you face. When we started the company we decided that we would determine our success by yours...and measure performance based on repeat business from customers." Jonathan Howes Our client list ranges from small community organizations to Fortune 500 companies who really appreciate management's inv olvement and commitment. For example, we stock the most up-to-date technology and equipment and meticulously maintain it. But if the unexpected does happen, we'll be there to fix or replace it right away, and at no charge. Clients Include: *The Hartford Insurance Companies *Cigna HealthCare *Prudential Financial *The Stanley Works *Columbia Management Group (Bank of America) *Friendly Ice Cream

Business highlights

39 years of trusted experience

Services we offer

Audio-Visual Equipment,Audio-Visual Equipment-Renting & Leasing

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.7
responsiveness
3.7
punctuality
4.3
Showing 1-3 of 3 reviews

Alan R.
12/2013
3.0
replacement windows
  + -1 more
Salesman was courteous, work performed within the time specified. Good clean-up. However, one of the handles on a basement window was broken. The installers left the site with the broken handle lying on the windowsill. When I tried to get it repaired or replaced, I was told that Diversified no longer carried that line, and I had to contact the manufacturer to have one of their men come out and provide and install a new handle. I feel that a firm should service what they sell; if the product is defective, it should be their job to do the repairs; it should not be left to the customer to run around and get the job done. And, of course, to leave the site with a visibly damaged product not repaired is inexcusable.
Description of Work: Installed five windows, including a picture window and three casement windows.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$4,000

Dave D.
12/2011
5.0
replacement windows
  + -1 more
The installation team was professional and completed the job as advertised. The salesman, Paul, was likewise very professional and fact-oriented. There's no nonsense or high pressure with this company, just good results. Extremely satisfied.
Description of Work: Two casement windows were replaced. The larger one was a difficult second story location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFFREY R.
10/2010
5.0
replacement windows
  + -1 more
Their service was great! They were here when they said they were going to be here and corrected a problem with one window right away. They were nice people to work with. We had very specific requests on our windows, and even the 2 custom windows were done perfectly.
Description of Work: They replaced 14 windows in our 1937 house that had the original Anderson windows in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    359 Governors Hwy # 2, South Windsor, CT 06074

    www.dwswindow.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Windows,
    Doors

    FAQ

    Diversified Window Solutions is currently rated 4.3 overall out of 5.
    No, Diversified Window Solutions does not offer free project estimates.
    No, Diversified Window Solutions does not offer eco-friendly accreditations.
    No, Diversified Window Solutions does not offer a senior discount.
    No, Diversified Window Solutions does not offer emergency services.
    No, Diversified Window Solutions does not offer warranties.
    Diversified Window Solutions offers the following services: Audio-Visual Equipment,Audio-Visual Equipment-Renting & Leasing

    Contact information

    359 Governors Hwy # 2, South Windsor, CT 06074

    www.dwswindow.com