Go with Home Pro LLC

Please save your money and go to a reliable contractor. This contractor did my roof in 5/2020. In 10/2022, only 2 and a half years later, shingles fell off my roof. I reached out to the owner, Brian, and his wife Allison responded. (Side note: the only time I ever heard from Brian was when he was trying to land the sale and before he got my money. Once he got my money I never saw or heard from him again. He did not even come look at the job his crew had done.) Anyway, they sent their crew out some time in November to fix the shingles. Then in 9/2023, more shingles fell off. Again I emailed Brian and got a response from his wife, Allison. Since this was the 2nd time in 3 years that this had happened I asked Allison to have the roof inspected and for the issue to be rectified. Initially she was polite and professional and stated she would have the job foreman inspect the roof. Unfortunately, it took a bit longer to have someone come out this time but they did finally send someone out to have the shingles repaired. When I asked about whether the roof was inspected I got quite the rude reply back from Allison. I left it alone hoping the issue would not happen again. Now it is 4/2025, not even a full 5 years since the roof was replaced and more shingles have fallen off. This is the third time in 5 years. This time around when I asked them to repair and inspect the roof. I received the email which I have posted stating that the business has closed. The reply came 4 hours after my email was sent so it was certainly NOT an automated reply. Also, if I check online, the business appears to be open and still running. I have all our email correspondence saved as well as the signed contract which states that there is a lifetime warranty on labor and material. I should state that I do have a steep roof called a Mansard roof and according to my own research, this type of roof requires careful installation, often involving extra nails and sealing to ensure durability. I can confidently say that my roof did not get the proper installation which a reputable contractor would have been able to do. I am so disappointed in this company and cannot believe people have no pride in their work or their businesses these days. Please save your time and money. I will be looking into getting legal advice.

They did an amazing job. The work was quality and done in a timely manner.

It went extremely well. The owner and crew were very professional. They cleaned up each day after the end of their shift. One very satisfied customer. I highly recommend them and will use them when i need to have my roof replaced in the future.

It went very well. No issues at all. They were very professional. They did a nice clean up and tell you what's goin on.

The service was excellent. The workers were excellent, I have no complaints.

It was excellent. They were easy to deal with on a sales basis, and the workers were remarkably efficient and polite.

Go with Home Pro is absolutely amazing. Their customer service was extraordinary, and I found their timeliness and organization to be very impressive. My husband and I bought our first home which was in desperate need of a roof. Of course, roofs aren't cheap, so we were nervous going in and hopeful that our money would go towards a great company. Go with home pro made everything seamless and the roof is beautiful. The job was done in one day and the dumpster was removed from our driveway the day after. Overall, Happy customers!

Excellent highly professional great estimate in a detail booklet and Excellent work done in replacing my roof an cutters.

The experience was excellent, from beginning to end. Brian and Allison were a pleasure to deal with, and I don't think I've ever seen a harder-working construction crew. I would definitely use them again for any future projects.

Amazing! Highly recommend!

true professional that work on our house, no problems.