With over 15 years of experience, and after serving thousands of homeowners like you, I have learned that people want a few simple things from a roofing contractor. They want to know the company will deal with them honestly and with respect, have the expertise to deliver the highest quality at a good value, and be there to stand behind the work. When we started Rhino-Back Roofing the foundation of the entire company and all of our processes centers around focusing on these simple but uncommon values everyday. HONESTY, RESPECT, UNCOMPROMISING QUALITY, FAIRNESS and COMMITMENT. Additionally, for your peace of mind, our roofing work carries a COMPREHENSIVE LABOR & MATERIALS WARRANTY backed in writing by the industry's top manufacturer. We also accept major credit cards. It would be our pleasure to evaluate your roofing needs.
Business highlights
11 years of trusted experience
Services we offer
**Family Owned **15 Years Experience Providing asphalt shingle roofing, roof ventilation, roof related siding & trim, rubber roofing, skylights, roof & chimney flashing, gutters**(call for details)
Rhinoback was the most thorough company I have ever worked with for home repairs. They were responsive and proactive in communicating with us. Their staff were courteous and professional there was minimal disruption to our home and they were extremely neat considering the magnitude of the project. They were honest about work involved and timelines and were finished ahead of schedule. I would use them again and recommend them without hesitation.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37,000
Response from Rhino-Back Roofing
Thank you so much for your wonderful review! Everyone here at Rhino-Back is thrilled that you are happy with your new roof and your overall experience with our company. It was such a pleasure working with you and [Member Name Removed]. Enjoy the upcoming holidays!
Greg L.
12/2019
5.0
roofing
+ -1 more
Great job all the way around. They kept us updated as the project progressed, and then followed up after it was completed to make sure everything went well.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Rhino-Back Roofing
Thank you, [Member Name Removed]. We are so pleased that you had such a great experience with Rhino-Back. It was a pleasure working with you. Enjoy your roof and Happy New Year!!
Rita C.
12/2019
5.0
roofing
+ -1 more
Choosing Rhino back roofing was the best choice I made. They are very professional and also used the best quality products. I recommend this company. A special thank you to Brian Wilson. He helped me out through the process of getting my roof done. Also, Melanie was a great help in dealing with my insurance. I appreciate Luis Gonzalez and his crew did a great job!
Description of Work: Roofing and siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Rhino-Back Roofing
Thank you so much, [Member Name Removed], for your glowing review! It was a pleasure working with you. Thank you for specifically mentioning the Rhino-Back team members who were especially helpful along the way! We are thrilled that you are happy with your roof and your RBR experience. Enjoy the upcoming holidays!
George G.
12/2019
5.0
roofing
+ -1 more
Mike - one of the principal owners of Rhino-back - made many promises. HE KEPT ALL OF THEM
Description of Work: Roof replaced due to hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
Thank you so much for your positive feedback! It was a pleasure working with you. We always strive to make good on our promises and are thrilled that we accomplished exactly that! Enjoy your new roof and thank you again for your kind words.
OLA N.
11/2019
5.0
roofing
+ -1 more
Excellent job from Rhino-back Roofing, not only the physical work but also help dealing with the Insurance company
Description of Work: Hail damaged roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Rhino-Back Roofing
Thank you so much for your review, [Member Name Removed]. Our team here at Rhino-Back is thrilled that we could provide you with excellent service! It was a pleasure working with you. Enjoy your new roof and this cooler weather!
Michael V.
10/2019
5.0
roofing, skylights
+ 0 more
Couldn't be happier with the company, its people of its services. They worked tirelessly with our insurance company to overturn an initial hail damage declination and helped to secure a full replacement settlement based on the damage to our roof. Each person who we worked with at Rhino-Back was professional, courteous, and always respectful. They did a great job of communicating each step of the insurance and roofing process. We had an assigned project manager who was on site and worked with us and made sure we were satisfied at all times. The workmanship was great as they did not cut corners and made sure the job was done right the first time. The also did a fantastic job of cleaning up multiple times to ensure our dogs would not find any stray nails or roofing materials to chew on. I would thank each person by name but there were far too many who had a part in making this a very successful project. Highly recommend.
Description of Work: Complete roof replacement including skylight
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], we can't begin to express our appreciation for you amazing feedback. We strive to make every homeowner's experience a positive one and love it when we exceed expectations! It was a true pleasure working with you and we hope you enjoy your roof for many years to come.
Roger S.
10/2019
5.0
roofing, skylights
+ 0 more
Rhino-Back roofing was all they claimed to be. Most impressive was that all they promised was delivered.. The roofing crew showed up at 7:30AM They went to work and didn't stop until all was done. The skylights were installed and they even stained and installed the interior trim. I would highly recommend Rhino-Back Roofing from Simsbury for all your roofing needs.
Description of Work: New roof and skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300,008
Response from Rhino-Back Roofing
Thank you so much, [Member Name Removed], for your rave review! We truly strive to provide outstanding service to our customers and leave them feeling incredibly positive about their experience with us. Everyone at the Rhino-Back team is happy to hear that you feel so confident in recommending us to others. It was a pleasure working with you. Enjoy this beautiful fall season!
Albert B.
09/2019
5.0
roofing
+ -1 more
Rhinos personnel arrived on schedule, performed all applicable work in a timely manner, and cleaned all surrounding areas of the house. The next day a supervisor and final clean up personnel surveyed the worked and did completed cleanup. This was a wonderful experience on upgrading my home.
Description of Work: Removal of roofing shingles and replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Rhino-Back Roofing
Thank you very much, [Member Name Removed], for your wonderful review! It was a true pleasure to work with you. The entire Rhino-Back team is so happy that you were pleased with your experience! Enjoy the rest of your year!
Terri-Lee U.
09/2019
5.0
roofing, skylights
+ 0 more
The Rhino-Back Team was terrific! From the onset, Melanie handle all of the insurance work with my insurance company which was fantastic. From that point the project moved very smoothly from beginning to end. The entire team at RhinoBack is great. I would definitely recommend
Description of Work: New Roof due to wind damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
Thank you so much, Terri, for your wonderful feedback! The entire Rhino-Back team is so pleased that you had such a great experience with us and are happy to refer our company to others. It was a pleasure working with you and we hope you enjoy your new roof for many years to come!! Happy fall!!
Miriam J.
08/2019
5.0
roofing
+ -1 more
I took a lot of time selecting someone to replace my roof. I am very fussy and a stickler for details. Rhino's representative, Mike, was SO thorough, SO informative, SO professional with his presentation. He BELIEVED in his product and it showed. The visual aids were tremendously helpful and taught me a lot about what should be done with a new roof and how they do it. From that point on the whole experience continued to be a positive one. The crew, lead by Luis, were the hardest workers I have ever seen. They knew their stuff!! Not one detail was overlooked, things I would never have thought of. The place looked pristine when they left. I could not be more pleased. I would recommend this company to anyone, hands down. I am happy to have the opportunity to sing their praises.
Description of Work: A new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
It was such a pleasure working with you, [Member Name Removed]. Thank you not just for your review of our company overall, but of the specific team members who made it is such a pleasurable process for you along the way. From every aspect of the job, start to finish, we strive for customer satisfaction and then try to go above that! Please let us know if there is anything we can do to help you in the future. Thank you again for your glowing review. Happy fall!!!
Ashley P.
08/2019
5.0
roofing, skylights
+ 0 more
AMAZING. I couldn't have imagined an easier process, particularly given this was the result of an insurance claim. Mel was a miracle worker in dealing with the insurance company (bless her patience!), and everyone kept me updated throughout the entire process - whether it was insurance updates, specialty item/parts/ordering updates, to scheduling the work. The work crew was professional, efficient, and the work is outstanding. I didn't know getting compliments on a new roof was a thing until they started coming in from friends and family. The final product is beyond what I could have asked for (they also had to replace specialty skylights) and the entire process was seamless. If you find yourself in the market for a new roof, let Rhinoback help you - you won't regret it!
Description of Work: Roofing and specialty skylights
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], thank you so much for your glowing review! It is so exciting for us to hear how happy you are with your roof and your overall experience with us. We love that friends and family are noticing and complimenting your roof as well. Melanie definitely advocates for our customers on the insurance end and does try to make it as smooth a process as possible. It was a pleasure working with you. Enjoy the cooler weather!!
edward H.
08/2019
5.0
roofing, skylights
+ 0 more
They replaced my roof and skylines due to hail damage in th 2018 spring storm. The worked with the insurance company along with me to get everything approved. Work was done in a day very happy. They came back to fix some items. Would definitely use them again.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Response from Rhino-Back Roofing
Thank you so much, [Member Name Removed]! We appreciate your review and are glad that you had such a positive experience with us. We enjoyed working with you and hope you enjoy your new roof for years to come! Enjoy the rest of your summer.
Lori B.
08/2019
5.0
gutter repair, roofing, skylights
+ 1 more
It went very well. They were great when it came to working with the insurance company.
Description of Work: New roof because of hail damage
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce M.
07/2019
5.0
roofing
+ -1 more
I highly recommend Rhino-Back to do the job! We couldn't be happier with the job Rhino-Back did for us. The crew was timely and professional. They completed the house and three other structures in two and half days under awful temperature and humidity conditions. When the job was finished the site cleanup was great which I appreciate. The company has followed up to make sure we didn't have any problems or questions. Ours was an insurance job as a result of hail damage and they coordinated everything with our insurance company. As you can tell they get a five star rating from us.
Description of Work: Replace shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], thank you so much for your glowing review! Everyone here at Rhino-Back is thrilled that you had such a positive experience with us. It was truly a pleasure to work with you and Dorothy. Thank you again!
David K.
07/2019
5.0
gutter repair, roofing, skylights
+ 1 more
The job went smoothly from start to finish. Rhino Back promised that the roof would be finished in two days, and it was done on time. They spent another day doing a complete clean-up to ensure no loose nails in the driveway or around the house. They were fabulous!
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Response from Rhino-Back Roofing
[Member Name Removed], we truly appreciate your wonderful review!! We are so happy that you had such a positive experience with Rhino-Back Roofing. Enjoy your roof and the rest of your summer! Thank you again for your business.
Vincent C.
06/2018
5.0
roofing
+ -1 more
From the initial consultation to the final cleanup, all questions and concerns were addressed by Mike or Tim. This is a first class business. A great experience from beginning to end.
Description of Work: Replace roof shingles and sheathing and install an attic power vent fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
06/2018
5.0
roofing
+ -1 more
Exceptional assistance at front-end, dates met, quality job and clean-up.
Description of Work: Asphalt roofing replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John Y.
05/2018
5.0
roofing
+ -1 more
Excellent experience from start to finish. Working with Mike provided sense of confidence that the job would be done the right way. It was. Communication was superb. Mike was always available to answer questions and offer suggestions. Tim, on site, was excellent with appropriate supervision of a hard working crew and did a thorough job assuring that clean up was finalized in spring after winter snows melted. If you are doing a roof and want quality and a professional approach from top to bottom, I would highly recommend Mike and his staff as your best choice.
Description of Work: two layers of shingles removed from existing roof and new shingles with underlayment attached
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you for the kind words. It was a pleasure working with you and we appreciate the trust you put in us to care for your home. The new roof looks great and we look forward to keeping in touch! Best, Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
Marsha C.
03/2018
5.0
roofing
+ -1 more
We discovered that our roof was leaking late in the fall. Rhino-Back Roofing replaced the roof before the snow began to fly. The quality of the work was excellent. The clean-up was the best we have ever seen. We are quite pleased with the results. The entire roof was replaced except for the back porch.
Description of Work: We had our roof replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you for the positive review! It was wonderful working with you and we are so happy that we were able to take care of the roof before the winter hit. Please let us know if we can help you out with anything in the future! Sincerely, Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
Richard T.
12/2017
5.0
roofing
+ -1 more
Job went smoothly and was fully completed and cleaned with all debris removed in 2 days. Everyone involved, from the owner to the installation techs to the final clean-up tech and waste container people were thoughtful considerate individuals who truly cared about their workmanship. They were respectful at all times and well trained and skilled at their duties. After observing them working on our neighbor's roof, we did not hesitate to call; and, after speaking with Mike, were very excited to contract with him. This is a first class company from top to bottom.
Description of Work: Remove old roofing material down to roof boards. Overlay garage roof boards with new ply decking. Install the complete Rhino-Back roofing system on house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you so much for taking the time to write a review, we certainly appreciate the kind words! It was a pleasure working with you on your roofing project and the new roof looks great! Best, Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
Susan S.
11/2017
5.0
gutter repair, roofing
+ 0 more
Excellent! The company was very responsive and the workers were neat, competent and professional.
Description of Work: New roof on our house and a flat roof on an adjacent building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], We appreciate the positive review! It was great working with you on your roofing project. Please do not hesitate to reach out if we can be of any help to you in the future! The Rhinoback Roofing Team
ERIC M.
09/2017
5.0
roofing
+ -1 more
From start to finish the process went smoothly, and I knew what to expect every step of the way. We couldn't be happier with our new roof!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you for the kind words! The new roof looks great and it was a pleasure to work with you. Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
Bill N.
08/2017
5.0
roofing
+ -1 more
Everything went great from start to finish. Mike presented a professional explanation of what they would do and what materials they would use. The contract was written specifically showing exactly what Mike had indicated. When the time came for our roof to be done Josh and his crew showed up on time, I was walked around our house and told how they were going to protect the siding and landscaping. The work was completed the same day including cleanup. Everything was perfect and done exactly as I was told. I would highly recommend Rhino-Back roofing.
Description of Work: New Roof for house and shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Many thanks for taking the time to review your experience with our company! We so glad that we were able to help you with your home, and it was a pleasure working with you! Please do not hesitate to reach out if there is anything that we can do for you! Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
Jay G.
08/2017
5.0
roofing, skylights
+ 0 more
professionalism in all aspects of the proposal, scheduling, and installation.
Description of Work: multiple skylight replacements
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you for the review! It was a pleasure working with you and we appreciate your business! Best, The Rhinoback Roofing Team
Michelle M.
08/2017
5.0
roofing
+ -1 more
Very professional and friendly. No hard sell or bad mouthing of competitors. Took the time to explain their product, what needed to be done and answer our questions. Generous selection of colors and styles. Worked with OUR schedule, greatly appreciated considering our roof was leaking and causing interior damage. They also went to great lengths not to destroy our flower beds. Meticulous clean up when finished. Appreciated the follow up contact after work was completed. Highly recommend this company. I wish they hung sheetrock and did tree removal.
Description of Work: Roof replacement on house and detached garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rhino-Back Roofing
[Member Name Removed], Thank you very much for the kind review. It was a pleasure helping you with your home, and the new roof looks great! Please do not hesitate to get in touch if there is anything we can assist you with in the future! Mike & Lisa Trouern-Trend and the Rhinoback Roofing Team
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Roofing,
Skylights,
Gutters
FAQ
Rhino-Back Roofing is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Rhino-Back Roofing accepts the following forms of payment: Check,Financing Available