HOLLOWAY'S APPLIANCE CENTER

They give you very personal service. We purchased a new AC unit from them earlier this year. I wasn't home when they delivered it and so my wife told them not to bother uninstalling the old one. When they came to deliver the new stove I asked if they would take the old AC unit with them and they did! They are very kind and considerate, they take care of your house and floors and do a wonderful job.

This company has great reviews and generally acts customer-friendly until a customer has an issue. We received a new dishwasher that was soaked inside and had clear mold. After requesting it be returned and money refunded, the unprofessionalism ensued. In addition to an array of bad behavior from the staff and owners, we were called liars and treated like criminals. Unfortunately, we should have been leery when a staff person openly slandered other ?difficult? customers, including a local business they said never paid for products they received from Holloways. After being told they would not sell to us again and a salesperson reporting back details to us such as "none of us saw mold, we all looked at it?, we attempted to discuss their refusal to sell to us with Gary, one of the owners. We were told he was not in by Pauline. She even went on to comment on the board behind her head which said he was in saying "oh this is all wrong? and ?he doesn?t even work on this day". Unfortunately my wife could see him up in his office perch looking down into the showroom with his sidekick Laurie (equally unpleasant) only to come down after he thought I left. I was then told "oh he is back now? when it was clear that they had been caught lying to me. A few days later, I was told he was simply ?doing inventory?. Sadly this business has a great reputation, but it?s clearly reserved for the happy customers, or at least those who fork over their money and make no noise after the check clears, not the ones who get moldy merchandise and have the audacity to object. We have been black balled because of black mold. We were not comfortable taking delivery of a brand new dishwasher with mold in it. They even delivered it in an open pick-up truck vs a covered professional vehicle. We witnessed not only unethical behavior, but outright immaturity and true unprofessionalism. They will lie to you, treat you rudely, bad mouth you to other customers, and all have a collective laugh behind your back. If you purchase from Holloways, don?t have the gall to have any concerns or complain about anything related to the purchase ? product quality, delivery quality, delivery time or method, return policy, and heavens? forbid they do any damage during delivery or installation to the merchandise or your home. We were truly appalled at the frat boy nature under which this business is run. Sadly several people explained to us that Gary was a hot head and his father Bob was more reasonable. I feel sorry for this man who has built this business in this community. His legacy will soon be tarnished if things transpire with others the way they did with us. It was not only inconvenient, but a waste of time, money and resources only to be left feeling frustrated and angry with how we were treated. Top it off with some old school bullying, we had a great experience!!

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Holloway's offers excellence customer service, reliable delivery crews, and competitive prices. On our latest purchases, we spent a lot of time discussing options with Sean. He is extremely knowledgeable and shares pros and cons as you weigh your options. Their staff gives their best to assist and we have also had positive experiences with AJ and the other reps. Also, we are picky about deliveries. With big box chains, you never know who is showing up to deliver, but you do with Holloway's because they are a local, family run business.

Everyone I interacted with at Holloways was fantastic. Sales was patient with me, helping me decide between similar brands and calculating the best possible deal. I saved over $1000 by avoiding the big box stores - and that was before rebates. The installation team was great, willing to go above and beyond with a tricky space. I have been singing their praises and will definitely recommend them to anyone looking for new appliances.

Our experience with them is excellent. We like their knowledge of the product and availability of the product. Their price was very competitive, and they beat the Internet price. They provide excellent customer service. We would definitely use them again in the future.

See above.

very well

We were very satisfied with the service, the price, the delivery and the appliance. I would use them in the future.

Worst example of integrity I have ever come across.

Took the time to explain different brands and features. SHowed us which brands cost more for same quality. Didn't pressure to close the sale. We did get a better price from Avon Aplliance, but Holloways quickly matched and closed the deal.

They were awesome. Very knowledgeable and easy to deal with.

They were very professional. They came on time. They very courteous. I would most definitely use them again and I would recommend them to other clients.

I really like Halloway's. They are a family owned business that will still undersell some of the large appliance chains. They have a lovely showroom and offer a wide variety of high-end appliances. I would refer this company to others who are looking to purchase new appliances.

I bought a Frigidaire refrigerator in January, which broke 3 months later. Holloway's said I had to have it repaired under warranty, but I could not get a repairman to come out in a timely fashion. After Holloway's could not get the repairman to come either, they said they would give me a new refrigerator. They had to order it, so they brought me a loaner to use in the meantime.

Have returned many times when I've needed a new appliance. Wouldn't go elsewhere.