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ACTION CARPET & CLEANING INC

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation

About us

Professional floor cleaning and upholstery cleaning services.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Professional floor cleaning and upholstery cleaning services. Truck-mounted hot water extraction method. Water damage repair. Mold and mildew remediation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
0%
2
33%
1
33%


Rating CategoryRating out of 5
quality
3.5
value
3.5
professionalism
4.0
responsiveness
3.1
punctuality
3.5
Showing 1-3 of 3 reviews

Larry M.
06/2017
1.0
carpet installation
  + -1 more
DISAPPOINTING DOESNT COVER THIS REVEW. I really never have written a review as most of you like myself have good experiences and would like to be positive but this is a MUST READ. DONT TRUST FACEBOOK REVIEWS AS THEY ONLY POST THE ONES THEY LIKE/Now that I have researched after the fact on Google reviews and know on YP....wow do your homework on these people. I went to the Simsbury store and got some samples before labor day 5/29/17. I was told by Bill (who was extremely nice)to contact Sandy "the manger" on Tuesday. Well I did. Left 4 messages. I went to the store on 6/1/17 since I couldn't get a return call to bring back the samples. I asked Sandy if she got my messages. Answer "Yes 4 of them". Why didn't you return them, it isnt polite. Sandy says I will be right with you I'm on the phone. Mind you the Store is always empty! Sandy came back and stated "You can leave". OHHHH MYYYY is that customer service.I was looking at other samples in her absence. I called Kevin the owner in Granby. Of course he defended her "she is my best employee", that may be so..but not my experience. Without even talking to her the Owner of Action carpets say this WOW...so the Customer is wrong as cant give input... I said I would like to do business ...do you want my business, he said NO!!!! With the competition you can do better in the area!!!! ... and get respect as well. Their installation price is very high shop around the area..... and the price for the initial carpet I was quoted by Bill was even higher as I called MOHAWK to tell them this retailer isnt doing them any favors..... Guess business is good ...SHOP AROUND!!! ACTION CARPET RESPECT CUSTOMERS!!!!!!!!!!!!!!! Lost my business and anyone I can tell.
Description of Work: Carpeting for home

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Charles R.
10/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: I tried to get a quote on large remodel job (ended up being about 30K), but I couldn't get them to call me back. I left several messages before finally being called back. I was then told they'd get back to me schedule a time for someone to come out and look at the job. I never heard back.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Margaret D.
06/2014
4.0
carpet cleaners
  + -1 more
It took me along time to decide what brand and color of the carpet. They were very helpful and patient through the whole process.The carpets look beautiful. Next time I purchase flooring again, they'll be my first choice.
Description of Work: Carpeted 2 bedrooms in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,220

    Contact information

    1394 HOPMEADOW STREET, Simsbury, CT 06070

    www.action-carpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 5:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    ACTION CARPET & CLEANING INC is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:30 PM

    Wednesday: 10:00 AM - 5:30 PM

    Thursday: 10:00 AM - 5:30 PM

    Friday: 10:00 AM - 5:30 PM

    Saturday: 9:00 AM - 3:00 PM

    ACTION CARPET & CLEANING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ACTION CARPET & CLEANING INC offers free project estimates.
    No, ACTION CARPET & CLEANING INC does not offer eco-friendly accreditations.
    No, ACTION CARPET & CLEANING INC does not offer a senior discount.
    Yes, ACTION CARPET & CLEANING INC offers emergency services.
    No, ACTION CARPET & CLEANING INC does not offer warranties.
    ACTION CARPET & CLEANING INC offers the following services: Professional floor cleaning and upholstery cleaning services. Truck-mounted hot water extraction method. Water damage repair. Mold and mildew remediation.

    Contact information

    1394 HOPMEADOW STREET, Simsbury, CT 06070

    www.action-carpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 5:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 3:00 PM