Discount Appliance Service

appliance repair, small appliance repair service

About us

At Discount Appliance Service, we do quality appliance repairs, prompt and reliable. We strive to give our residential customers the highest in quality of service, we spare no efforts and we take pride of being detail oriented. You will be very pleased with our services. We strive to provide an affordable service in a timely manner. We are a credible company that you know you can trust! Call us today!

Business highlights

24 years of trusted experience

Reviews

4.8238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-25 of 238 reviews

Cindy B.
11/2023
5.0
Dryer broke, called at 10 am on a Saturday, by 115 it was repaired. Highly recommend. Very reasonable price wise. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eileen G.
07/2021
4.5
Easy to schedule an appt. Jim knew how to diagnose the problem and ordered the replacement part while still here! Got an estimate for the entire job right away. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hank F.
12/2020
5.0
Jim was very professional. He underpromised and overdelivered. One part broke off during the repair that he hardly touched and he paid for it with his own money although it wasnâ t his fault at all. Really nice guy and he was one of the very few people I could find that was willing to fix a Samsung stove. What a find. My wife was thrilled to have our stove working 100% again. I will use him again absolutely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

barbara b.
11/2019
5.0
I have used this company before. Had Jim over last Friday. He is an absolute professional. Respectful, kind and patient. I have had to have him over for the same problem more than once which was totally caused be myself. He was totally patient and again showed me what I was doing wrong. What great service. Would recommend him to anyone. Wish I could give 20 stars instead of just 5.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bree S.
11/2019
5.0
This company was is Professional, Quick and Affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve I.
11/2019
4.5
On time and very knowledgeable, quickly diagnosed and fixed both fridge and dryer...

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stan H.
11/2019
5.0
Jim was great: knowledgeable, highly skilled, professional and personable. I called in the morning about our washer and he was at our house by early afternoon that same day. He quickly diagnosed the problem, explained what was wrong, retrieved the part from his truck and installed it. In no time the shrieking sound in the wash cycle of our (relatively old) washer was gone. I highly recommend him. He belongs at the very top of everyone's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy Z.
10/2019
0.5
I was having an issue with my dryer leaking water. Jim was at my house 10 minutes at most. He stated my dryer vent needed cleaning and charged me $80. My dryer vent did not need cleaning. The vent from my dryer to the wall was way too long. I then cut it down. That was the problem. I asked Jim about it when he was at my house. He stated it was definitely not the problem. I paid to have my dryer vent cleaned unnecessarily. He should have known that a very long and twisted interior dryer vent could cause improper drying.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Alan N.
09/2019
5.0
Jim installed the replacement glass in our GE Double Oven. He was quick, efficient, and very reasonable. The oven was only 7 years and this particular glass was no longer available from GE. Using the internet we were finally able to locate a replacement parts company with the glass in the original GE carton. The GE serviceman that originally came to our house supplied the exact part number. Since GE no longer supplied the part, we found the part and Jim installed it. We were very pleased with Discount Appliance Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Pam P.
09/2019
5.0
Prompt service call, knowledgeable gentleman

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron C.
08/2019
5.0
Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patti Q.
08/2019
5.0
He was a good guy and knows his trade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lissie B.
06/2019
5.0
Tech was polite, on time and very knowledgeable, my appliance was repaired very quickly, would use him again and would recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt B.
06/2019
5.0
great experience, very professional, quick response. Great work at the home. Price is alright, a little on the higher end, but im pretty sure that was caused by the parts required being hard to find. Overrall very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Thursday S.
06/2019
5.0
Plus, very good customer service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
06/2019
5.0
Very helpful and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas R.
06/2019
2.0
Simple. My ice maker does not make ice.

Rating CategoryRating out of 5
quality
1.5
value
1.0
responsiveness
1.5


Susan F.
06/2019
5.0
I wish I called Jim at Discount Appliance Service first because this is what happened with the first company, also from Home Advisor, misdiagnosed the problem, which would have cost $499.00 to fix. This first company recommended I buy another washing machine rather than fix it. After a web search, I even called the first company back and asked about the door lock switch, and the $499.00 to repair the washer. He said, it was as he told me, likely the computer board, $499 to repair, better off buying a new washer. I highly recommended Jim at Discount Appliance Service, would definitely use him again and recommend him to family and friends. Knowledgeable. Fast response. Efficient repair. He bought what he thought I needed on the way to my house, properly diagnosed the problem, had the correct part with him. He was done in 20 minutes. Good price. Saved me hundreds of dollars. Awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$196

Louis D.
04/2019
5.0
No complaints other than he didn t clean up some of the parts he removed when he left. Easy enough to toss them in the garbage myself.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maggie C.
11/2018
5.0
My serviceman was prompt, friendly, efficient, and got my problem solved in no time. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian F.
11/2018
5.0
They we responsive thorough and their price was fair

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donna W.
11/2018
4.5
Efficient and knowledgeable. Repaired in a timely manner; however, did not discard old parts or garbage as expected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$175

Contact information

6 Turning Leaf Lane, Shelton, CT 06484

discountapplianceservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

No, Discount Appliance Service does not offer free project estimates.
No, Discount Appliance Service does not offer eco-friendly accreditations.
No, Discount Appliance Service does not offer a senior discount.
No, Discount Appliance Service does not offer emergency services.
No, Discount Appliance Service does not offer warranties.

Contact information

6 Turning Leaf Lane, Shelton, CT 06484

discountapplianceservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed