CT Radon & Well Water Solutions

Good quality work. Workers arrived promptly for two separate jobs. They were professional and informative. Pricing was reasonable.

Affordable, great customer service, was out to my house quickly and completed work fast

They showed up on time, very professional, easy to work with and very fair in pricing. The final project was completed in a timely manner and their workmanship was top notch.

I couldnâ t be happier. Right from my initial inquiry, and their quick response, to the work that they did, everything was perfect. They even went above and beyond and patched some cracks in my foundation. Everything was just as they promised. So refreshing to work with professionals who know what theyâ re doing and deliver just what they said they would do.

They came and repaired my well pump within a couple of hours. I was pleased with their response.

Very knowledgeable, great work. A little disappointed as I was told I could call with any questions but he did not want to return my call otherwise. Manager, after a voice call I would have given all five stars

Matt called soon after I posted my Well Pump project. Scheduled me that day and sent Brian and Ed out that morning before noon. They inspected the system and diagnosed the problem. They replaced a bad pressure switch to get the water back on and suggested replacing my old pressure tank to extend the pumps life. Excellant work and highly recommend them.

They are an excellent company to work with.

Matt and his crew were very knowledgeable. They answered my questions, gave me a good price and completed the job in a timely manner. I would definitely use them again if the need arises.

Great crew, very knowledgeable and got our work done fast and at a good price- I would definitely call them again.

They came to my house and took the time to fully explain the entire project and did not pressure me. They conducted themselves in a respectful and professional manner from start to finish. Hreat company.

They're very fair, easy to work with, great communicators and very thorough!

A pleasure to work with. They came right on time and the work was done with a high degree of professionalism.

Great customer service!. Called them 1 time and they got back to me right away.

Super nice, on target and very friendly!

I called multiple contractor about these project and C.T. was not the cheapest and was not the most expensive. When I had them come out I found out that they are the best company for the money!

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Very thorough, on time and professional

They were very responsive in every way. Gave full explanations of all aspects of the job. Very knowledgeable about radon mitigation.

Professional team, did a great job and left work area clean

These guys are the worst. My water radon systems stopped working(is only a couple years old) and was told that the h pump blew. After ordering the part the crew came back to do the work and realized it was just the fuse that blew. Worked for another 6 months or so and they said they wouldn't replace the fuse again and had to reorder the pump. After waiting 4 or 5 months for the part and me occasionally checking in they told me they apologized but wasn't sure what happened to the order. I received a call from Danica and she mentioned that a vp at the company approved doing the h float at no cost for the inconvenience. When the next technician came out to replace the h float he realized the only issue was again the blown fuse. He was confused as to why the h float needed to be replaced and told me that there would be a charge for the h float if they were to replace it. After speaking with Luke and then the owner Steve they reiterated they would not honor what their employee had relayed to me. Steve was extremely nasty on the phone and rather than check with his employee as to why they would offer that, told me that I was crazy to expect that. I have the voice mail transcript to prove the conversation from Danica but they did not care to see it. Have had numerous other issues with them as well. Would def stay away.

Excellent customer service, professional and accommodating.

Great job and quality work for installation of the radon system. The guys adjusted the location of the fan and the exhaust pipe for me with no issues. Got the work done quickly and kept the area neat and clean. Great customer service.

They the did a good job. Cleaned up after the installation. Pleasant service

Knowledgeable, professional, and and quite good at their jobs. Everyone was polite, mindful of what needs to happen with social distancing, but also more then willing to explain everything they were doing. I would highly recommend CT Basement!