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FJB ASSOC INC

Gutters

Reviews

1.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.4
value
2.8
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-4 of 4 reviews

dianne T.
06/2013
1.0
gutter repair
  + -1 more
When a subcontractor finally showed up at my house 6 months later he said he hoped he would get paid because FJB has a history of not paying their sub contractors. The job he did was not the job I contracted for and I told him I would contact the BBB (which I did). Apparently the BBB has a poor rating of this company as well because they do not respond to complaints. Nor did they respond to my complaint. (What a surprise) I could not fault the sub contractor because he showed me the work order he got from David Brocius the sub parr "broker" of the deal. This is the most dishonest company I have dealt with in 30 years of home ownership.
Description of Work: Contracted for gutter and leaders all around house.10/16/12 Start Date of 10/22/13 Date ignored Contracted again for 1/2/13 Date ignored again Sub contractor arrived end of February and did not do complete job contracted for.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,545

Ronald N.
04/2013
1.0
gutter repair
  + -1 more
Signed a contract for $3000 with $1100 deposit at onset. Company never came to even start the job. I traveled 40 minutes twice be present when the job was scheduled to start and both time the company cancelled, once after we had arrived on site and the second while we had just arrived on site. Had to get my deposit back from FJB through the credit card that I used for the deposit.
Description of Work: Contract was for gutter protection installation.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Sharon P.
10/2012
1.0
gutter repair
  + -1 more
The installation occurred with a few days of signing a contract. They returned when we had a gutter clog (warranty was for this problem is in writing) in the first month. When we called AGAIN AND AGAIN AND AGAIN, they told us they would come (with a charge each time) and they never showed up or called. Because the birds kept making nests in the gutters, caused by incorrect installation, and we started experiencing damage to our home, we had to have the gutter caps removed at our own expense. When we asked the state to get involved, they THEN called. FIVE YEARS after first installation. The address given is not their correct address. We went there and the unit listed is used by another company.
Description of Work: FJB installed gutter cap system.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,644

Sharon P.
03/2012
1.0
gutter repair
  + -1 more
Within 3 months had to have service from the company, paying 100.00, even with a "free-flow warranty" in place. Called it a "trip charge". Still require service and because of non-responsiveness, have had to pay twice more for service from another company. $200 more to someone else. Still require service and the company does not respond even when we agreed to pay again. Birds make nests in one section and we cannot determine if the company (FJB) forgot to install a piece that would fix this problem. The gutters are on a two story house, and we cannot get up to have a look ourselves. Have been present when the other company removed a LOT of debris from nesting on two occasions. I have kept a precise record of calls to the 1-800 number provided. According to their advertising, this is the kind of problem this system was suppose to solve. We would not recommend anyone use this company as they do not service their product.
Description of Work: Attached a gutter system to the existing roof and drainage system. Looked good and seemed to work well...for 3 months.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,600

    Contact information

    100 CORPORATE PL, Rocky Hill, CT 06067


    Licensing

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    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Gutters

    FAQ

    FJB ASSOC INC is currently rated 1 overall out of 5.
    No, FJB ASSOC INC does not offer free project estimates.
    No, FJB ASSOC INC does not offer eco-friendly accreditations.
    No, FJB ASSOC INC does not offer a senior discount.
    No, FJB ASSOC INC does not offer emergency services.
    No, FJB ASSOC INC does not offer warranties.

    Contact information

    100 CORPORATE PL, Rocky Hill, CT 06067