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JONES PLUMBING & HEATING

Plumbing, Heating and Air Conditioning, Water Heaters,


Services we offer

SERVICE PLUMBING WORK. HOT WATER HEATERS, HOT WATER BOILERS, REMODEL JOBS.


Accepted payment methods

Check

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-16 of 16 reviews

Matthew M.
07/2024
1.0
plumbing
  + -1 more
Chris came this morning. Had looked at the issue and gave me a price. Went to the store to get the parts put them in then when I took a shower it wasn't fixed so I called no answer. Texted he said to call him. Said he would be back wouldn't leave me hanging. This evening I text him after not hearing from him for 8 hours. and he texts me after I text him(not even have the common courtesy to call) saying he won't be back to do the job cause he refuses to work in mold (caused by the leak I hired him to fix) and cause of cats. Very unprofessional wouldn't recommend this guy at any cost. $400 later and the issue is now worse!.
Description of Work: Shower Leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Dominic C.
09/2017
5.0
plumbing
  + -1 more
It went great. Chris was done in no time. I was very please with the outcome.
Description of Work: Chris removed and old sink and faucet; installing new ones as well reconfiguring the drain lines to be more functional that the old one was. He was neat, punctual,and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dominic C.
08/2017
5.0
plumbing
  + -1 more
Chris and his crew mudded the base in place; completed the rest of the plumbing in a timely fashion while being very aware of keeping the area clear and clean. Chris and his crew were very friendly and polite. They always wiped their feet each time they entered the house. They were surprisingly done with job in only 3 hours. I will definitely use them again in the future.
Description of Work: I needed a new shower base installed and the plumbing needed to be modified as well new valves installed on the sink and toilet water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was responsive.
Description of Work: I had a small leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Glen G.
02/2017
5.0
plumbing
  + -1 more
He had all the tools and parts to fix the leaking valve and toilet. I supplied the push drain (special order item). Extremely courteous and always arrives on time. Have been a customer for over 15 years and never had any issues. Has shown up on at least 5 occasions when I had an emergency (broken pipe, broken shower valve, broken outside pipe to sceptic tank) and fixed the problem immediately or got a patch in place until more extensive fix could be done. I am and will continue to be a customer for life.
Description of Work: Fixed a leaking washing machine on/off valve. Installed a touch drain in a sink and fixed a running toilet all in under an hour on a Saturday!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ELLEN C.
09/2016
5.0
plumbing
  + -1 more
Very well. Chris returns calls promptly and does high quality work at a competitive price. Very professional.
Description of Work: Toliet flushers changed and sink pipes tightened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Leigh C.
10/2015
5.0
plumbing
  + -1 more
Called and left a message with his assistant/service. He called back within 5 minutes, and he was at my house within 20 minutes. Within an hour of my first call, both pipes were fixed and the showers were functional again! I only say it was a bit pricey for how quickly he was able to do it, but he did provide parts and fixed it much faster than I could have imagined. This was definitely better than I could have hoped for.
Description of Work: Two shower head pipes broke (yes 2!). One had been leaking for some time--but the other broke off while trying to change the shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

laurence R.
11/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: he took my copper tubing and I never saw him again

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Stephen K.
10/2014
5.0
plumbing
  + -1 more
Originally called for leaking shut-off valve, but he said didn't need replacing just adjusting. Replaced cartridge for same faucet that cause leak from faucet head. I've used him in the past and he is always fair to work with and will tell you exactly what you need and not more.
Description of Work: Installed new cartridge in faucet and fixed leaking shut-off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

william W.
10/2014
5.0
plumbing
  + -1 more
Chris was terrific. He was responsive, very punctual, professional, and knowledgeable. He was here a little over an hour and fixed 2 very tough problems. We would definitely use him again.
Description of Work: Chris located and fixed a leak in our bathroom plumbing. He also fixed a dripping faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Anne C.
02/2013
5.0
plumbing
  + -1 more
It went very well. He did good quality work that has held up very well. Price is average. Plan on using this company for any plumbing issues in the future.
Description of Work: Jones plumbing repaired some leaking pipes under kitchen sink. He was prompt, courteous, up front about his charges and did a good quality job that has held up very well. ( The job had been poorly done by the previous plumber who had replaced the sink and installed new plumbing underneath,) I definitely would use Jones Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John W.
10/2011
5.0
plumbing
  + -1 more
Chris is very knowledgeable and honest. I would always call him first for all my plumbing needs in the future. He's responsive and his prices seemed very fair to me (as far as plumbers go, anyway).
Description of Work: I've used Chris Jones a couple of times over the last year and a half. The first time was to fix an error done by the plumber I used prior to him. The second time was to fix a leak in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LISA H.
09/2007
5.0
plumbing
  + -1 more
These guys were so reasonable on their prices. They were also helpful solving the mystery of water on the floor of the bathroom. I was for sure that there was a leak behind the toilet. They looked it over very well and told me there was nothing wrong with the toilet. I have to chuckle now because the culprit of the problem turned out to be our kids. They weren't closing the shower curtain all the way when they showered.
Description of Work: They fixed a leak in our kitchen sink and also offered some helpful advise about a problem we were having with water on the floor between our shower and toilet in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LISA H.
02/2007
5.0
plumbing
  + -1 more
He was great he came the very next day fixed the sink and refused to fix a toilet that was not leaking when someone else would have said sure it needs fixed and charged me an arm and a leg for it. I thought he was very honest.
Description of Work: I had a leak under the sink and thought I had a leak around the toilet. He fixed the leak under the sink and said he could not find the leak around the toilet so he was not going to fix something that has no problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

07/2006
5.0
plumbing
  + -1 more
THE SERVICES THEY DO ARE SATISFACTORY, BUT THE PRICES OF THE SERVICES ARE A LITTLE STEEP. THEY ARE VERY PROFESSIONAL WHILE THEY WORK. THEIR CLEAN UP JOB WAS PERFECT. I WOULD LIKELY HIRE THEM AGAIN IN THE FUTURE.
Description of Work: THEY FIXED SOME LEAKING PIPES IN THE BASEMENT, AND INSTALLED A NEW SHOWERHEAD.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    9 JUGGERNAUT RD, Prospect, CT 06712


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Water Heaters,
    General Remodeling

    FAQ

    JONES PLUMBING & HEATING is currently rated 4.5 overall out of 5.
    JONES PLUMBING & HEATING accepts the following forms of payment: Check
    No, JONES PLUMBING & HEATING does not offer free project estimates.
    No, JONES PLUMBING & HEATING does not offer eco-friendly accreditations.
    No, JONES PLUMBING & HEATING does not offer a senior discount.
    No, JONES PLUMBING & HEATING does not offer emergency services.
    No, JONES PLUMBING & HEATING does not offer warranties.
    JONES PLUMBING & HEATING offers the following services: SERVICE PLUMBING WORK. HOT WATER HEATERS, HOT WATER BOILERS, REMODEL JOBS.

    Contact information

    9 JUGGERNAUT RD, Prospect, CT 06712