T & S Heating & Air Conditioning LLC

We bought our home in September of 2021 , which was only contingent on the furnace being serviced and cleaned out since we knew it was older.. we were told it was cleaned by this company and bought the home. 2 days before Christmas our furnace started to puff out black soot and smoke into our home due to it being SO FULL it could no longer vent out. We were displaced from our brand new home for a MONTH while it was cleaned out. When I contacted T&S to ask about this, I was told by Barbie that she would look into it and let me know who cleaned the furnace. 2 weeks later no response still, so I call back and am told that they did clean it and there’s nothing else they can do. When I asked for a manager she said she was the manager. I told her she was very unprofessional and should care more about her clients. All she had to say was she was going to hang up on me now. NICE job, signing off on a cleaning that was NOT done - I have proof of this - and they don’t care at all. Way to go Barbie and Jeff - I hope you get diarrhea.

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On morning of the snow storm one of my furnace valves began gushing water. Called Mike Jordan who talked me through how to shut the valve off temporarily and also arranged to send Geoff (furnace tech) over. Geoff arrived couple hrs later to replace the valve. Everything working fine now.

They are absolutely terrific. Our building inspector came and told us he'd be proud to put his name on the work that T and S did for us. They were easy to work with, and responsive to our needs. Those who came out kept everything professional. I'd highly recommend their services.

They always say exactly when they are going to come. They are reasonably priced. They are courteous. I have been really pleased with their service. They are all local people. I like them, so that's why I am with them. I called them on New Year's Day, last year because my furnace wouldn't start and they came. They did it within less than an hour. Their prices are better than I was using before them. There were absolutely no mess left or anything and the furnace was just purring. There was no electricity here last week and the owner was constantly in touch because they couldn't come out to do the work, so they scheduled it for the next day.

I got several quotes to heat the basement and went with the cheapest alternative. T and J was proposing a heating/cooling unit which I might have purchased if I wasn't going to sell the house soon.

The men are politie, respectful, and hardworking. You can't ask for better. I highly recommend them.