I was a customer for over 2 years they overcharged me by thousands of dollars. I tried to bring it to their attention and they didn’t care. When I told them they were overcharging me they informed me of a $500 service fee and a delivery fee that I didn’t know about on top of the fuel that they were charging $4,99 a gallon for. I have a 275 ga tank. they claimed they were delivering 150 gallons a month and they were charging me $400 a month. I cut my contract with them. I have now been running my heater at 75° and over for the last three months and my fuel tank is still over half full. I don’t know where they put all that fuel, but it definitely didn’t come to my house. It may not be ever Daniel’s energy company that scams people but the one that delivers to Wethersfield CT definitely does: do not recommend and I’m telling everyone. .
Description of Work: Fuel delivery
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
$10,000
Philip N.
06/2022
5.0
heating & air conditioning/hvac, propane sales, heating oil companies
+ 1 more
selecting a new oil-fired boiler was a long process..many quotes from every company that serves my area. Ron D. was exceptional. he is focused on quality, not just another "sale". Ron provided 3 impressive, detailed quotes (best I received). Daniels arrived in the time window specified. Post install cleanup was exceptional. Pricing was competitive - not higher. From start to finish this has been an amazing transaction - rare these days. I was impressed with everyone I met at Daniels. If you need answers along the way, you can count on Alanna T. ...she is on the ball! The experience was so good, I have also selected Daniels for new propane service after evaluating 4 quotes from other propane companies. Again, no issues. Ask for Tim Pappas. Should have done all of this years ago. credit where credit is due. A+
Description of Work: oil boiler and propane
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ted B.
06/2021
5.0
heating & air conditioning/hvac
+ -1 more
We have been Daniels Energy customers for over 30 years and decided to look at installing air conditioning in our home. Daniels Energy came out and gave us a quote very promptly, included several rebates and answered all our questions. They came out to our home and reviewed everything with us prior to the installation so there we no hidden surprises. They showed up on time on the day of the installation and completed all of the work in one day and were very professional. My wife and I are extremely happy with the work performed and the operation of the AC units. Would highly recommend Daniels Energy.
Description of Work: Installed Mitsubishi air conditioning in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Doris W.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Daniels is always prompt, courteous and responsive to all of our energy needs.
Description of Work: Conversion to gas
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Daniels Energy
Thank you [Member Name Removed] for your patronage and for this great review.
Michelle G.
12/2019
5.0
heating & air conditioning/hvac, propane sales, heating oil companies
+ 1 more
Overall rating is an A++++.One stop shopping from install to supply of propane Everyone from beginning to end was very nice. easy to talk to and extremely courteous. This was a big job and they stayed until the job was complete and cleaned up afterwards. I have not one bad thing to say about the guys and I most certainly would do business again. I highly recommend them.
Description of Work: Whole house conversion from electric heating to propane heating with central air-conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Response from Daniels Energy
[Member Name Removed], Thank you for this awesome review. We agree that having one energy provider to take care of all the needs in your home provides you with piece of mind and quality service and response. It is our pleasure to have provided you with your energy needs. We look forward to your continued patronage.
Rich T.
09/2019
5.0
heating & air conditioning/hvac
+ -1 more
We recently had a ductless central air system installed. The entire team was nothing but great. Our first contact was with Lori, the service coordinator, who arranged a visit from a sales person. The sales person, Brian, thoroughly explained all of our options, surveyed the locations for the units, and wrote up the contract. He made sure no question was left unanswered. Shortly after that Josh, John, and Angel, the installation crew showed up and began the job. They worked efficiently, and neatly, and before the day was done the system was completely installed, the place was spotlessly cleaned, the operation of the system was thoroughly explained, and the house was cooling down. We have no reservations whatsoever about recommending Daniels for purchasing and installing a ductless central air system. We were completely satisfied and impressed with the Daniels experience. The Tanners, Colchester, Ct.
Description of Work: ductless central air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Daniels Energy
Thank you for this awesome review. It was our pleasure to provide you with a quality installation and respect for your family and home. We hope you enjoy your new home comfort system and we look forward to your continued patronage.
John C.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
From the first visit from the sales rep through installation, everything was perfect. We went with Daniels because of they carry the Mitsubishi brand and because they are a company we knew would be around to provide service if needed. The installation and cleanup was fast and professional. The installers were knowledgeable. Answered my questions and went through the operation of the system including some user tips. We purchased a single outdoor unit and two indoor units. One indoor unit is 18,000 BTUs on our main level and the other is a 12,000 BTU unit on the second level in the master bedroom. Together they do a great job. Can't wait to try the heat setting this winter.
Description of Work: Purchase and installation of Mitsubishi split-type air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Daniels Energy
Thank you so much for your awesome review. We are so happy that you are enjoying the home comfort that your new Mitsubishi System provides to you and your family. We appreciate your patronage and it was our pleasure to provide your installation.
Thomas E.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
Went very Well. Sales Rep worked with us to see that the proposed system would meet our needs. The Install team arrived on agreed date and time, worked as a team with goal of doing inside work on day 1. The next they did the outside work, completed installation, tested the system, showed us how to operate the units and answered any questions. They left us the manuals and cleaned up, removing packing material and any trash.
Description of Work: Install Split Air Conditioning system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Daniels Energy
[Member Name Removed], Thank you for your review. We are so glad you choose Daniels Energy for your new Ductless AC installation. And very happy to hear that our team held to the standards we live by every day. We respect your home and family members and it was our pleasure to ensure your installation was done correctly, efficienty and cleanly.
Jacqueline D.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
We have been Daniels Energy propane customers for over 10 years. They consistently provide the best product and customer service. We recently purchased a ductless AC/Heating system from them. The sales and installation teams were just great. They were on time and kept us informed of their progress. They were also polite, extremely knowledgeable, and even took the time to reassure my Golden Retriever Maggie that everything was OK even though they were making noise in her home. Everything was picked up and left as it was before they came. We have had them back to check out some things on the AC system and to answer our questions regarding how it is supposed to work. Again, first-class customer service all the way. We cannot recommend them highly enough.
Description of Work: HVAC Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Daniels Energy
[Member Name Removed], Thank you for your great reivew and most important your patronage. We are happy to hear that you are pleased with our installation and follow up of your new AC System. Your home and family are important to us and we look forward to taking care of them for years to come.
Louis M.
05/2019
5.0
heating & air conditioning/hvac, heating oil companies
+ 0 more
Excellent. The work was done on time and on budget. The installation took an entire day and the crew was outstanding. Daniels was a pleasure to work with every step of the way. I would receive them without reservation for anyone looking for quality work and competitive pricing and a commitment to customer satisfaction.
Description of Work: Replace furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Daniels Energy
Thank you [Member Name Removed], It was our pleasure. Daniels Energy family and staff work hard every day to provide our customers with quality installations.
Mary S.
02/2019
5.0
heating & air conditioning/hvac
+ -1 more
Very pleased with prompt response to our inquiry. Brian listened to what we were interested in and came up with a great solution for us. The crew is hard working and personable; they started and finished the projects on time; they cleaned up after their work, and took the time before they left to demonstrate and explain remotes to be sure that we knew how each unit operated. The office processed the warranty paperwork and had it mailed to us.
Description of Work: Replace 25 y.o. heat pump & install 2 new units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Daniels Energy
[Member Name Removed], Thank you for your great review. It is our pleasure to provide you with the highest level of service. Daniels Energy prides itself on its 94 year history and our staff still to this dayworks side by side with the Daniels Family. We appreciate your sharing this reivew with Angies List.
c B.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
Very professional people. On time. Great job done !
Description of Work: installed mini splits
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Chuck R.
11/2016
4.0
heating & air conditioning/hvac
+ -1 more
...............................................
Description of Work: We had them install a heat pump system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$11,700
Anthony D.
09/2016
5.0
propane sales
+ -1 more
Good so far, has been completed yet
Description of Work: Propane tank and service
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$400
Patrick S.
06/2015
1.0
heating & air conditioning/hvac
+ -1 more
The air conditioner worked fine for exactly two days. Then, it froze again and stopped working. This happened on Saturday, so we spent a humid weekend without AC. When we called, Daniels disavowed responsibility, claiming that we had only requested a tune-up (which wasn't true). If we had wanted the repairman to check for leaks, that would have been a separate charge (which we were not told at the time we made the appointment, or during the repair). The woman we talked to was unsympathetic, and the soonest they could come out to charge us more money for what they should have done at the outset was the next week! On top of this, their method of charging for work is unusual and completely favors them. I was forced to pay in advance using a credit card, so they had my money for 11 days before they did any work. And needless to say, it's extremely galling that we spent so much money and still have a non-functional AC, with no recourse except to hire someone else. Most homeowners I know (us included) don't understand the ins and outs of an AC system. That's why we hire professionals. Daniels made us feel stupid, like we should have known what to ask for when we called for a repair. Ultimately, they take no accountability for their work, and don't seem to care that they have lost a customer due to their unprofessionalism.
Description of Work: We contacted Daniels because our air conditioner had frozen up and was no longer cooling the house. Our system is fragile due to it being just large enough for the area it cools, and Daniels has repaired it on previous occasions, so we assumed we were still in good hands. They came to the house, went up and worked on the air handler, worked on the outside unit, and added two pounds of refrigerant. The repairman asked very few questions, and when he left, provided no details on what had gone wrong.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$300
Response from Daniels Energy
[Member name removed], We are never happy when a customer feels that we have not done our job. However, you did bring this matter to the Better Business Bureau and we tried to do all we could to resolve your issues without an agreement from you. Without me rebutting your entire review, in the end, you sought out others to try and solve your problem resulting in us not having the opportunity to do so. Any mechanical equipment in your home that is aging and requires frequent repairs, signals a need to replace or endure repairs that may or may not solve the problem. We are not able to fix everything and only try to advise the customer as to the best course of action. No matter what your result, we hope that your issues were resolved to your satisfaction and that your home is comfortable. Lori Minikowski, Daniels Energy
Ginna P.
06/2015
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
Both the assessment/estimate process and the installation went very well. Ron, who came out to work up the estimate for the work identified additional work that would be necessary, to upgrade our electrical service, that wasn't not identified by the other company the came out to give us an estimate. He also made us aware of available financing options (which we ultimately did not need) and answered all our questions quickly. After we had the electrical upgrade done, the installation of the system went quickly. Done in just two days. There was no mess to speak of and the installers were polite and friendly, a pleasure to work with. Note: We also use Daniels Energy for our oil delivery and furnace service and we have never had any issues in the 30 yrs we have been with them.
Description of Work: Installation of Ductless Split System (Heating and AC)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,752
Sabita R.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
I was extremely impressed with this company. The owner himself was involved and exremely helpful. I would highly recommend this company to any office or home that is considering to put in a new AC unit. I would give them an A+ if I could.
Description of Work: They installed a new AC unit for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas and Linda S.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
The cost was part of my annual service agreement. The service was great and the workers were very professional. They show up wearing clean inform- that goes a long way. They price is a little on the high side.
Description of Work: I used Daniels Energy to clean the furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Evan L.
01/2015
2.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
We moved to a new residence that had oil fired heating. I contacted them to come and provide information on what services they provided as well as pricing for oil deliveries. Initially I was satisfied with the communication as Carlton, the sales rep and district manager, contacted me right away, set-up an appointment and was there on time. He provided me with all the details of their services and current oil pricing, which even at that time I thought was high based on my limited research in oil pricing and being prior to the fall-out of the oil market. I agreed to open an account for the purpose of having my furnace serviced. What I did not realize was on the paperwork he had already filled out to have me enrolled in auto-delivery of oil; something I did not want becuase I knew that their prices were high and that the oil market was poised to be going down. Fast forward a month, I was finally contacted by their service department to schedule my furnance servicing which they were booked until mid January. A short time later I also found that they had delivered oil to my residence after I found a delivery slip stuffed behind the J-channel of the siding next to my garage. The price was over .75 more per gallon than their competitors!! Since I did not know I was enrolled in auto-delivery, and I would not pay an exorbitant rate I called and asked why I had their oil in my tank. Carlton explained to me it was part of the service contract at that time. I expressed my concern that I was not aware that I had enrolled in oil deliveries when I signed up for a basic service contract and the price was too high. I then stated I wanted to close my account and asked that the oil be pumped out. Since I had already paid for the service contract for the year, approx $200, and I was scheduled for the furnace servicing which would have been about the same price. I decided to keep my account open with one stipulation, that oil would not be delivered agian without prior notification, which Carlton offered. Now this morning I found an invoice from Daniels for an oil delivery on 5 January, which I was not notified in advance about. Not only that but it was .74 per gallon higher than their competitors! I was irate, called Carlton, cancelled my account, demanded they remove the oil but they reduced their price to be within .07 of their competition. Ultimately I can say I was not happy with their sales practices, communication and definitely not their pricing, beware. They will tell you that their higher price per gallon covers the servicing contracts, having 24 hour emergency service standby, discounts on parts and labor but if they are averaging .75 a gallon more than other companies for oil that is another $112 per month more on top of your average 150 gallon monthly fill-up with competitive pricing, oh and the service contract was $200 to start of with!
Description of Work: Establish service account, deliver oil
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$200
Response from Daniels Energy
[removed member name], We regret that our company did not meet your needs. Home heating oil dealers in the State of CT most of whom like Daniels are small family owned companies.Of the over 600 dealers in the State, there are 3 distinct types of Dealers, Full Service, Discount Hybrid and COD. Each dealer operates under different margins based on what the company offers to its customers. All dealers purchase oil at the same wholesale price, but are allowed to operate their business with margins that cover their cost of doing business. The industry average for full service dealers is about .70 cents. This type of dealer gives the customer automatic fuel delivery, supports a service department that operates 24/7, can provide full repairs and replacement of heating equipment. They have physical building, employees and support all the additional aspects to provide a customer with all their home comfort needs. The Discount or Hybrid Dealer usually is smaller, delivers oil, but subcontracts the service area of the business out others, they do have the cost that supports a service staff and this type of company operates on a average of .40 cent margin per gallon. The COD dealer is usually a one truck operation, delivers oil seasonally, operates with a cell phone, parks his truck in his personal driveway and takes only cash for a delviery upon request. There is no service, no automatic delivery, no extension of credit, no service plans, no emergency service, no building and no staff. This type of dealer operates on .10 to .20 cents margin per gallon. This is the type of dealer whom you refer to when you say we are .75 cents higher. Daniels Energy is consistently below or on par with the State Average per gallon based on the weekly price survey done by the State each week. For example, our price today is $2.899 and the State Average is $2.818. We do offer a COD option and that price today is $2.499 compared to the State Average of $2.30. However, our COD price does give customer access to our Service Department, but not our service plans, so we exceed the benefits normally provided by a COD dealer. The gentlemen who met with you, has been with our company for over 20 years and I have full confidence that he established your account per your direction. We are no in the business of deception or doing anything other than directed by the customer. It appears that you did want the advantage of a Service Plan and to use our Service Department. This privilege comes with the requirement that you take 100% of your oil on automatic delivery. Our fuel proceeds are what funds our Service Department, hence the requirement of Automatic Delivery. Our Service Department is available to any customer but they cannot purchase a service plan and must pay us COD for any service provided. Evan, every consumer has choices for most products and services and each has levels of choice like fuel providers. We offer you our level of service and if it does not meet your needs, you have the choice of other options. It appears that perhaps your concept of us was different or that it changed due to the drastic drop in oil prices and a change in motivation. I apologize for any confusion. We did take care of your requests to change your account status and did work with you and gave you the oil at a reduced rate for any oversight. We sincerely hope that you find a home heating oil supplier and service provider who may better suit your needs. Daniels Energy continues to and will always be a Full Service provider choice for customers. We stand by our price and that it is consistent with our operating costs, industry standards for margin and consistent with other full service dealers in the State of Connecticut. We accept every review from a customer, good or bad because we are not perfect, but are always mindful that a customer is the reason we operate and we have been providing optimum customer service for over 88 years. I hope that at some point in the future if you find that we do suits your needs you will give us another look. Thank you for your limited patronage and we are hopeful of any future patronage. Lori Minikowski, Sales Administrator, Daniels Energy.
Tina R.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Hired Daniels energy to put in a new furnace and heat pump. Pricing was competitive and the service was outstanding, I couldn't be happier with the result, would definitely use them again.
Description of Work: HVAC install
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Daniels Energy
(member name removed), Thank you for your patronage of Daniels Energy. Quality installations of new heating and cooling equipment are vital to your homes comfort. Having choices and the correct information to make your decision on replacement is important. Having the right company provide the installation efficiently, correctly and within your budget give you piece of mind that your home will be comfortable no matter what the weather. We appreciate your choosing us for this important purchase. Lori Minikowski, Sales Administrator.
Kevin W.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
We switched to Daniels Energy from another local fuel oil provider. The initial decision was based on a highly competitive price for fuel oil. Since switching, we have leveraged their service on a couple of occasions. Oil deliveries have been timely and handled with professionalism. Service calls have been handled quickly and efficiently. All staff we have interacted with have been great people to work with. Customer service clearly matters to this business!
Description of Work: Providing us with home heating oil and oil burner service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Daniels Energy
(member name removed) , Thank you for your review of Daniels Energy. We apprecaite your new patronage and will always do everything we can to meet your expectations and maintain our highest levels of customer service to all our loyal customers. Best regards, Lori Minikowski, Sales Administrator, Daniels Energy
James M.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Kept their appointments and were very knowledgeable about propane and heat pump alternatives. Originally were considering replacing the boiler, but when the air conditioner started to die, suggested a good heat pump which will heat all winter and cool all summer. Installation was very cleanly and professionally done and system is working well
Description of Work: Installed new heat pump to replace dying air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Daniels Energy
(removed member name), Thank you very much for your positive review of Daniels Energy. We apprecaite your patronage, and we know that you will enjoy your new equipment for years to come. We appreciate your referrals and we do offer an account credit for any new customers you send our way. With Best Regards, Lori Minikowski, Sales Administrator Daniels Energy
Melanie M.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
When I purchased my home last fall, I knew that I wanted central air installed before the summer heat and humidity started. Of the two bids I received, Daniels Energy was the higher, but their proposal was also more thorough and the brand of the compressor was superior to the one on my other bid. Pete Metivier was very thorough, explaining things in great detail, answered all my questions. After a bit of back and forth and a couple of communication gaps, I finally got my contract sorted and appointment set up. (Also, after I accepted my contract, I got a $250 coupon from Angie's List for a new install, and they honored that.) They installed the AC the last week of May - the hottest week of the year so far. Despite being in the attic of a Cape in the heat, the guys were incredibly polite, professional (both to me and to each other), and respectful of my home. Dave, Rob, Angel, Mac - all of them were really great, especially Dave who answered my many questions as the job went on. It ended up taking three days (Thursday, Friday and Monday), but they made sure that the AC was running through most of the house before the weekend. They followed up with me a week later to do a follow-up check. Subsequent to that there was some tweaking needed after the install, and they came right back out and sorted it. Very pleased with the system and with the customer service. Already have recommended them to my neighbors.
Description of Work: Installed central air conditioning unit in home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
David P.
03/2013
5.0
propane sales
+ -1 more
They are very efficient and have automatic delivery. They will be here when they say they will and I don't have to worry about ever running out of gas. The propane is competitively priced and they are very professional.
Description of Work: I use Daniels Energy for propane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Daniels Energy
Member, Thank you for your valued patronage. Thank you also for sharing your experience with Angie's List. We will always do everything we can to maitain our high quality of service to our customers. Lori Minikowski, Sales Administrator, Daniels Energy
Kurtis S.
11/2012
5.0
heating oil companies, heating & air conditioning/hvac
+ 0 more
We use Daniels as our contract heating oil and heating service provider. As part of the package we purchased the "supreme 24 hour comfort plan" meaning that service and parts for most of our oil burner are covered at no extra charge. We noticed a loud whoosh followed by a puff of smoke whenever the boiler kicked on and my wife called Daniels to see if someone could take a look. The technician was at the house in less than 40 minutes and determined that the unit was sending oil into the burner before ignition leading to an over burn as soon as the fire started up. He put on a new digital unit that allowed him to better program the initial start up and was out of the house less than 90 minutes after arriving. The following week we received an invoice that confirmed that the parts and labor were covered by the package and we didn't have to pay any extra. A few days later my wife noticed that there was still a small over burn with a smaller but noticeable puff of smoke. She called again and once more the technician was there within about a half hour. He adjusted the digital unit made sure it was burning properly and was out the door about 30 minutes later. I am very pleased with the work provided by Daniels. The oil and services provided by Daniels aren't necessarily the cheapest in the area but they aren't outrageous and their technicians never fail to do a good job quickly, professionally and politely. They don't even seem to mind my two young boys watching their every move from the basement stairs.
Description of Work: Repair an oil furnace that was injecting oil into the burner too early causing an over burn and smoke.
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Service Categories
Heating and Air Conditioning,
Heating Oil,
Propane Sales Services,
Gas Logs,
Fireplaces
FAQ
Daniels Energy is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Daniels Energy accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Daniels Energy offers free project estimates.
Yes, Daniels Energy offers eco-friendly accreditations.
No, Daniels Energy does not offer a senior discount.
Yes, Daniels Energy offers emergency services.
Yes, Daniels Energy offers warranties.
Daniels Energy offers the following services: Residential and commercial installation of heating, cooling, oil & propane tank.