CT Treadmill Repair

It took a few weeks to get John to come out from the first phone call. When he did, he had brought the wrong part to repair it. He said it turns out it needs a motor not a control board. I paid him for the trip out even though it wasn't fixed. He was helpful in submitting the initial warranty claim for a motor. When the motor arrived, I contacted him to say it was in and I'd like him to come out to replace it and install a new belt. I had sent a couple messages. He never replied, and after 3 weeks of waiting I installed the motor myself. My initial contact stating it was in was on 2/3/20. As of today 3/31/20 he never contacted me to come out or followed up whatsoever. He was very knowledgeable when here, even though he didn't have the right part and couldn't fix it that day. But he was completely unprofessional in following up and getting the repair completed.

I needed my treadmill's walking belt adjusted because it was slipping (I was afraid that there might be a more serious problem because we couldn't fix the slipping without John's help) . John was wonderful. He had a thorough knowledge about my NordicTrack. He checked and tuned up the whole machine, checking that all the parts were in good condition, making sure the screws and bolts were properly tightened, and he lubricated the treadmill. I used the treadmill for the first time today and was very happy with the treadmill's improved performance, thanks to the service John provided yesterday.

He arrived on time and performed the work quickly & professionally. The cost estimate was accurate and the treadmill continues to be working fine 6 months later. Much cheaper and less hassle than buying a new treadmill.

John was great to deal with. Called back promptly and came to my house quickly. Had to order new motor for resistance. Installed it and it failed while he was still there. Ordered a second one and promptly installed. Working fine.

Great! He was professional and provided solutions for issues

John replaced a new motor and power cord on our 15+ year old TRUE treadmill. He did a great job and I highly recommend him!

John came to the house which was no short trip, not once, but twice. The first time he diagnosed the problem and showed me the catalog price of the part he needed to order. When the part came in he came back, installed it, pulled the treadmill apart to fix a noise issue, tuned it up, cleaned it up, calibrated it, and put it all back together. Runs like new and this thing has 26,000 miles on it. I recommend him highly. Well worth it!

I had a treadmill which I had to take apart in order to move it and was unable to figure out how to put it back together. I searched Angie's List and found John. I called him on a saturday afternoon, explained the problem to him and he came 2 days later and not only put it back together but did a long overdue maintance for the cost of the maintenance only. I can't say how pleased I am with his service, not to mention his promptness in tending to my problem and his professionalism. I would highly recommend him.

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I think he did a great job. He's a nice guy and answered all my questions. He told me that my treadmill was a pretty decent one and would probably last a while longer. He was very thourough and tested the macine by running on it. I couldn't have been happier and I tend to be critical sometimes. Do you want to pay John or spend a grand for a new treadmill? Highly recommended!

I was very pleased with the service. John was easy to reach to make an appointment and I did not have to wait long to have him come to do the repair. He was friendly and professional. His services are reasonably priced. I highly recommend using CT Treadmill Repair.

unknown

John was able to come out within a few days of calling. Was on time, professional, quoted me price before work started. Completed work and the treadmill is operating perfectly.

Needed to order a part, so it was a two-visit job. I needed to call to follow-up, but the work was excellent and saved us from thinking about purchasing a new treadmill.

Treadmill squeak is gone and has been running great since.