Paradis Pools LLC

We contacted Paradis in March 2019 to begin the process of gathering information for above ground pool installation. We met with Vic and immediately knew that there was no need to work with any other company. Vic educated us around the entire process and walked through each and every model they sell. This was a ZERO PRESSURE sales process and Vic stands behind every single product he sells, yes, even the least expensive models. We appreciated that so much. You just don't see that very much. We also wanted a deck built onto the pool and he worked with us on the design and listened to what we wanted in terms of proximity to our existing deck off the house. Once the process was started in June, it was amazing how smoothly everything worked together. They have the installation down to the minute. Literally, as they finished putting up the pool, the water truck was backing down our driveway ready to fill. All workers were extremely friendly and respectful of property and just a pleasure to work with. Kim, in the office, was extremely patient with us and literally responded to emails within minutes. I am not sure we ever waited longer than an hour to hear back from her. The financial transaction/estimates/payment portion of the sale was just as great. Following the completion of the project, we had 2 very minor issues. They were addressed immediately and to our satisfaction. As the season went on and we needed some assistance with balancing of chemicals and troubleshooting a few issues, they were very responsive and helpful with all questions and provided great advice that solved each of our issues every single time. This is such an awesome family to work with.