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Pawcatuck Roofing Co

Roofing

About us

The Pawcatuck Roofing Company, now in its third generation, continues to treat each roofing project with the individual customer's total satisfaction in mind, by paying meticulous attention to the details. Additional DBA - Pawcatuck Roofing Co Inc.

Business highlights

79 years of trusted experience

Services we offer

Roofing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
10%
2
0%
1
30%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.1
responsiveness
4.0
punctuality
4.3
Showing 1-10 of 10 reviews

Allan G.
11/2017
5.0
roofing
  + -1 more
Great price, great materials used. Excellent job done. Definitely check them out.
Description of Work: They replaced a roof for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Michael D.
01/2015
5.0
roofing
  + -1 more
A great job at the best price out of five estimates.
Description of Work: New roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Pat S.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Pawcatuck Roofing inspected our roof the day after we requested a price quote. The price was better than the3 small independent contractors we had previously consulted. A date was set--workers arrived on time--worked diligently--only taking breaks for lunch and bathroom. The stripping of the entire roof, replacement of 1 sheet of plywood, and entire new roof took 12 hours--one whole day. No mess was left behind. We are extremely pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Peter D.
03/2014
1.0
roofing
  + -1 more
hey showed up, two men in a pickup with no ladder - the leak was on a flat roof of a two storey building. They then claimed the warranty had run out - a claim which we contest. They quoted $400 to make a simple roof-tar repair. They were asked to make the repair right away but had not come back to affect the repair even a full week and a heavy rainstorm later. At that point we told them not to come back, period.
Description of Work: Pawcatuck was called to repair a roof leak on a job of theirs that should have been under warranty.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Austin A.
11/2013
5.0
roofing
  + -1 more
Pawcatuck Roofing did an excellent job, working with the Trustees to minimize impact to the church building and avoiding pre-school children during the installation. Vice president met with Trustees several times to answer questions and coordinate activities. The job entailed multiple peaked roofs and flat roofs. Roofing was coordinated to meet church needs. This large job was completed quickly in about two weeks. Pawcatuck Roofing was low bidder from three bidders and price was competitive. Roofers returned to site to make some minor corrections. Left extra shingles in the event of future roof damage. Roofer had done work for church previously. A very good job, done on time and for the agreed price. Would recommend for future large roofing projects.
Description of Work: Shingled and Flat Membrane Roofing for Trustees of Christ United Methodist Church building, 200 Hazelnut Hill Road, Groton, CT 06340. Removed existing roof to bare wood, installed ice shield at edges of roof and valleys, installed felt underlayment, installed aluminum drip edges, installed new flashings on penetrations and chimneys, installed 30-year life CertainTeed architectural shingles, installed ridge caps on all peaks, installed membranes on flat roofs, removed all debris and cleaned grounds, ten-year labor guaranteed, 30-year installed roof guaranteed, obtained building permit, paid dump fees, provided liability insurance certificate and three references. Terms were half down and half at completion. Also, shingled roofs of shed and bell enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52,000

Susan M.
05/2013
5.0
roofing
  + -1 more
They were very good! I would recommend them to my friends and family!
Description of Work: They did some roofing and siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald C.
04/2013
1.0
roofing
  + -1 more
This is the letter I wrote and sent to Better Buisness Bureau.I hired Pawcatuck Roofing to strip and reroof in Spring of last year 2012.One month later it rained and I found water pouring down inside the house around my chimney damaging cieling and wall.I called thier office,spoke with secretary about problem and asked for Brent Holland (owner) to call me back. He called a few days later and said I probably needed more tar around chimney,which they did.About a month later it rained again, it was now slowly leaking inside around chimney and wall.I let Brent know what was happening,his explanation was I needed sealent on outside of chimney at a cost of 350.00.I said it never leaked before and that wasn't my problem.I asked him to remove shingles around chimney to see what was going on he said no.He offered to seal my chimney for free and add more tar.He did (3 coats of tar) . It rained again and it was still leaking down the chimney and wall.I called again and they said they were done with me and needed a licensed mason to look at my chimney because my chimney must need work.They insisted on a licensed mason,which I hired for $50.00 cash who inspected it and said the chimney was sound and not the cause of the leak.Storm Sandy is now approching. I hire Spring Valley Building Co. to look at roof. They found my old flashing was there but not used on the up side of the chimney, with the water and ice and shingles just butted up against the chimney.Spring Valley repaired the roof at a cost of $585.00 .( leak repaired) I called Pawcatuck Roofing let them know what the problem was asked for reinbursement for repair around the chimney and damages inside the house to ceiling and wall.they said they would pay for damages inside the house but not the repair of roof or $50.00 for the mason they insisted I get.Now they are telling me I was told I needed new flashing at the beginning of the Job and I didn't authorize it. I relied on Pawcutuck Roofings skill and knowlege to provide me with what I needed and it dosen't make sense that after spending $5,650.00 on a job that I would not want and inexpensive piece of flashing ($40.00) to finish the job properly.My experience with Pawcatuck Roofing has been troublesome and exhausting.Small Claims Court is next.4/15/2013
Description of Work: Pawcatuck Roofing was originally hired to roof over existing shingles for a cost of $3750.00 But due to the improper estimate of work that was required to do the job to code. The roof had to be striped first for an additional $1900.00

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,650

Response from Pawcatuck Roofing Co
Here is our response to the Better Business Bureau. To clarify Kathy Point is the homeowner [member name removed] is her boyfriend. " In response to the latest communication from Kathy Point - we were told by the Better Business Bureau on April 23, 2013 that this case #84116448 was closed. Her communication after this case was closed speaks of her continued harassment of Pawcatuck Roofing. Again, we told [member name removed] in the middle of this project that her chimney needed to be re-flashed with new flashing. She did not approve this additional work, therefore, we put tar around the chimney. It is not our responsibility or in our scope of work to give her new flashing after the chimney leaked and going around and around with [member name removed]. About her interior damage, we offered to give her $400.00 for the interior repairs, in a good faith effort to resolve this issue. She declined that offer and instead put a sign in her front yard for six weeks until we hired an attorney and incurred legal fees to get it taken down. This sign has cost Pawcatuck Roofing thousands in lost business, along with her continued harassment, slander and defaming Pawcatuck Roofing on Facebook and Angie's List. At this point we feel the case is closed." The Better Business Bureau confirmed the case was closed.

Jeanne H.
11/2012
5.0
roofing
  + -1 more
Pawcatuck Roofing responded to my request for an estimate within 24 hours. They came and gave an estimate the next day. They arrived to do the work on the day we arranged, on time and did the work. They did a beautiful job and cleaned up beautifully! They did the extra Tasks I asked for without complaint and were pleasant to have around. I highly recommend Pawcatuck Roofing and will use them again when I need the rest of the roof replaced. AND the roof held up without a problem during Hurricane Sandy, winds over 85 MPH.
Description of Work: Pawcatuck Roofing took off old leaking roofing, They took out the wet insulation and replaced it with fresh dry insulation.They replaced the rotten plywood, put on ice shield, drip edge, shingles, a ridge vent. They checked the rest of the roof and gutters, removed some mold and algae. They cleaned up perfectly and completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Mary V.
03/2009
1.0
roofing
  + -1 more
A woman answers the phone and makes an appt for "someone" to come out. The really funny thing was that on the day the Home Depot Contractors came out to talk to us about the roofiing job, we all looked out the window and found the Pawcatuck guy jump out of his car in the middle of the road, finger measure (eyeball) the size of the roof, write something down and leave. He didn't bother to talk to us or find out that what we really needed was a demolition of the roof boards and a full replacement. The estimate came in at something ridiculous of $6,500 for ONLy the bottom line shingle without the bay window overhangs as expressed over the phone to them the day before. We thought OMG! why would we even use this company?! Home Depot came in at $5,800 for all boards and shingle without the overhangs... so what we did was go with Home Depot (see our submission) because of the first estimate without overhangs.
Description of Work: We called Pawcatuck Roofing for an estimate and are glad we didn't use them.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


06/2006
3.0
roofing
  + -1 more
I WAS DISAPPOINTED WITH THE COMPANY'S WORK BASED ON THEIR REPUTATION. IT COULD HAVE JUST BEEN THE QUALITY OF PEOPLE THAT THEY USED. IT ALSO COULD HAVE BEEN THAT THE ROOF WASN'T DONE UNTIL JANUARY WHICH CAUSED AN UNPLEASANT EXPERIENCE.
Description of Work: THIS COMPANY CAME OUT AND PUT AN OVERLAY ON OUR ROOF.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$5,500

    Contact information

    20 S Anguilla Rd #9B, Pawcatuck, CT 06379

    www.pawcatuckroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:00 PM
    Tuesday:
    7:30 AM - 3:00 PM
    Wednesday:
    7:30 AM - 3:00 PM
    Thursday:
    7:30 AM - 3:00 PM
    Friday:
    7:30 AM - 3:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Roofing

    FAQ

    Pawcatuck Roofing Co is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 3:00 PM

    Tuesday: 7:30 AM - 3:00 PM

    Wednesday: 7:30 AM - 3:00 PM

    Thursday: 7:30 AM - 3:00 PM

    Friday: 7:30 AM - 3:00 PM

    Saturday: Closed

    Pawcatuck Roofing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pawcatuck Roofing Co offers free project estimates.
    No, Pawcatuck Roofing Co does not offer eco-friendly accreditations.
    No, Pawcatuck Roofing Co does not offer a senior discount.
    No, Pawcatuck Roofing Co does not offer emergency services.
    Yes, Pawcatuck Roofing Co offers warranties.
    Pawcatuck Roofing Co offers the following services: Roofing.

    Contact information

    20 S Anguilla Rd #9B, Pawcatuck, CT 06379

    www.pawcatuckroofing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 3:00 PM
    Tuesday:
    7:30 AM - 3:00 PM
    Wednesday:
    7:30 AM - 3:00 PM
    Thursday:
    7:30 AM - 3:00 PM
    Friday:
    7:30 AM - 3:00 PM
    Saturday:
    Closed