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CEIL PLUMBING & HEATING INC

Plumbing, Wells and Pumps

Reviews

3.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
10%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.7
responsiveness
3.4
punctuality
4.0
Showing 1-10 of 10 reviews

Daniel K.
02/2021
5.0
plumbing
  + -1 more
The service was excellent. They came when they said they would, they did what they said they're going to do, and the price was reasonable. They work honestly and diligently.
Description of Work: They fixed the leak on the toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary-Jane C.
07/2020
5.0
plumbing
  + -1 more
We have called on Ceil Plumbing for everything from replacement of old fixtures to pipe blockage and frozen pipes. They have always responded within the same day. They crew has always been on time, identified themselves, cleaned up after themselves and have been very pleasant and professional. We recommend them whenever we can.
Description of Work: Plumbing and fixture replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff S.
04/2019
5.0
plumbing
  + -1 more
Excellent work. Job took two visits, first to rough in new plumbing after kitchen demo, return visit was after kitchen installation to finish the job. Brian from Ceil Plumbing arrived on time as promised on each visit, worked neatly and was done in good time. Are using them for future projects.
Description of Work: New plumbing for kitchen remodel. Moved drain and feed lines, plumbed for and hooked up new disposal and dish washer, installed new line for refrigerator water feed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
02/2017
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elaine D.
09/2013
1.0
plumbing
  + -1 more
The workman installed a 1 ½ foot segment of PVC pipe near the wall to fix the actual leaking drain pipe. Without any discussion with us, he also took out an additional 11 feet of copper pipe, a segment stretching across the corner of the basement and replaced it with plastic PVC pipe. This section of copper pipe had no leak. Workman put the copper pipe in his truck. He was belligerent with us when asked to remove the copper from his truck and leave it with us. We later found that this amount of copper was worth about $20, and wondered whether unnecessary removal of copper pipe was a consistent practice by Ceil Plumbing. We paid the bill under protest and would not use this company again.
Description of Work: The job was to fix a slow leak in the kitchen drain pipe, just below floor level in our basement, a few inches from the basement wall.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$175

Gary L.
07/2013
1.0
wells
  + -1 more
I won't recommend them and I filed a complaint with them. I just had a really bad experience with them. I called them before and they came out, told them my issue was and it's like they didn't even care about what I was talking about and they decided it was the well and it was actually the water filtration and they changed the pump on the well and I still have the problem that I originally called them for. I was very adamant that that was not the issue was and I didn't feel that I should pay for the work, so I ended up paying a $1000 for the extra pump but I definitely have issues with paying something that I never needed or wanted. They never tried to fix the issue and they never even listened to that the issue was, they just decided that it was the well and that wasn't it.
Description of Work: I used Ceil Plumbing & Heating for heating.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Jacqui K.
04/2013
5.0
plumbing
  + -1 more
Ceil came as promised, worked with the installer, completed the work and left.
Description of Work: I had Bath Fitter install a new tub and shower enclosure. Ceil completed the necessary plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary V.
12/2010
2.0
plumbing
  + -1 more
I'm moving on to another Plumber to install my reverse osmosis units that I'm buying myself, from a vendor upon which whose warranty I can depend.
Description of Work: This is a review of me having pursued Mr. Ceil's services twice now. Once when I called about the tub stopper chain which slipped from my fingers down into the bottom of the pipe, which was no further down than the tub floor. I called Ceil and they said they HAD to go through the hallway wall to dig into and cut the pipe to get out the chain, that attaches to the stopper. They said no less than $350. just to start. Shocked I went to work and asked all the homeowners if they ever lost their chain. One drew a picture for me, and viola! I fished it out with a magnet that night!! Recently I called Ceil to put Reverse Osmosis in for my home. (Wonder why I tried them again?!) I got an estimate for three faucets for $2,000. I've done alot of research since on the product. I called and asked Ceil to give me the name of the vendor from which he's buying his units; the warranty, all the specs on the membrane (I found our new house to have Lead in the drinking water). His secretary admitted that she knows nothing about the units, nor can she share with me information. She said that he buys "...parts and puts the units together and really doesn't buy the full unit outright..." Having done the research, because of the seriousness of exposing my family to Lead and Nitrates, I found out that R.O. units are only as good as the membrane which takes out the Lead. And Ceil has "no idea" of what to tell me about their units. This does not make sense, considering the consumer has to purchase membranes every year for each unit. Does he make consumers go back to him to buy the membranes? Ouch! I asked his office person to fax me the specs on the units and have received nothing in my fax. All units have specs. I called twice. Very little is known about the units themselves, because only Mr. Ceil knows where he's buying them from. Also, the Secretary told me that Mr. Ceil is booked out til February installing the R.O.'s so if I wanted to get on his schedule, I better decide quickly. My my goodness. For someone with money to throw away, doesn't involve themselves in researching how things work and what they are paying for, he's probably an average choice. For others, who depend on their own knowledge, want the best, and want to know exactly what he is installing/selling/doing, he is not the best choice.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
3.0


GAIL R.
10/2010
2.0
plumbing
  + -1 more
We were not very satisfied with them. We had a billing dispute with them because they were charging us the same hourly rate as a certified plumber. My husband had to around and around with them to get it changed and it was resolved. Another time was when they were working my husband thought that they had caused damage.
Description of Work: We used Ceil Plumbing & Heating Inc. about 10 years ago for plumbing work

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Paul S.
10/2009
5.0
plumbing
  + -1 more
They were right on their estimate, got the job done in less than a day and kept us informed about everything they were going to do. They knew exactly what the problem was and repaired it perfectly. They also cleaned the place after themselves.
Description of Work: They replaced a faulty shower mixing valve and put a mixing valve on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    266 S BROAD ST, Pawcatuck, CT 06379


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Wells and Pumps

    FAQ

    CEIL PLUMBING & HEATING INC is currently rated 3.6 overall out of 5.
    No, CEIL PLUMBING & HEATING INC does not offer free project estimates.
    No, CEIL PLUMBING & HEATING INC does not offer eco-friendly accreditations.
    No, CEIL PLUMBING & HEATING INC does not offer a senior discount.
    No, CEIL PLUMBING & HEATING INC does not offer emergency services.
    No, CEIL PLUMBING & HEATING INC does not offer warranties.

    Contact information

    266 S BROAD ST, Pawcatuck, CT 06379