Sale went smoothly, delivery and installation were a nightmare. Installers showed up, without even measuring decided the machines wouldn't fit through the doorway - I had to argue that the house was not built around the existing machines. they they said all of the plumbing was too old and it would take 3-4 weeks to get the parts needed to install and left. I called the store numerous time before speaking to a person that could actually help. That person told me all the parts were on the original truck (he packed it himself) and he would send someone back to install. Took over a week to get someone back. No explanation or apology - ever. will never buy at lowes again.
Description of Work: Purchased new washer and dryer to replace existing.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$1,400
ann C.
10/2013
5.0
decks, home improvement stores
 + 0 more
It went very well. they arrived on time and completed the work in the agreed time frame. My town requires 3 inspections during the process of building a deck. The inspectors came and commented on the excellent workmanship and how they exceeded all the requirements for the deck. I am now enjoying my new deck
Description of Work: Lowes installation department provided a contractor to build a deck with materials purchased from Lowes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
angela C.
05/2013
5.0
appliance sales, home improvement stores
 + 0 more
Arrived within the time specified and installed everything correctly.
Description of Work: Provided and hooked up appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Cheryl'n S.
03/2013
5.0
home improvement stores
 + -1 more
It went well, I got everything I needed, checkout was quick and the cashier quickly caught on when she didn't give me the right change (I didn't notice).
Description of Work: Purchased paint, ice melt, pots, cleaning supplies and a kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$70
Brian W.
01/2012
4.0
carpet installation, home improvement stores
 + 0 more
I would say to do it with them if you can. I took up all my old carpeting and moved all my furniture out myself to save money. All they had to do was come in and lay the new carpet. They came when they said they would and finished when they said they would so we are very happy. I will use them again in the future.
Description of Work: I used Lowes for carpet installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Paul V.
12/2011
2.0
flooring contractor, home improvement stores
 + 0 more
Pending....
Description of Work: Replacement of floor in Bathroom
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,000
nina J.
08/2011
5.0
appliance sales
 + -1 more
The service at Lowes in Springfield, MA was by far the best. The salesman, Tim, was knowledgeable, courteous and not at all pushy. Lowes was the only store where the salesman actually had done his homework, knew the appliance ratings on consumer's reports, etc. I felt I could trust this man. The dishwasher was fairly priced, about $100 less than at other retail stores. The other employees, including the cashier and stock man, were very helpful and courteous as well. We took the dishwasher home and installed it ourselves. All is good so far!
Description of Work: We had to purchase a new dishwasher. After having done some research, we went to several big box stores, to compare prices and appliances.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
Yes, I recommend this pro
$650
Shelly T.
08/2011
5.0
home improvement stores
 + -1 more
They will be taking out the old fence, dispose of it, and put in a 6 foot privacy fence. The way Steve, the fencing manager, spoke, walked over, and listened were all excellent. He told me that he could work around the tree stump in my backyard. They were very straightforward. His quote was much lower than the other 3 companies I received quotes from.
Description of Work: They put in a fence to separate the two backyards.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Josh K.
03/2009
4.0
home improvement stores
 + -1 more
I have been about twenty different times over the last ten years. It takes about five to ten minutes for a sales associate to approach me. They are usually busy. We have to wait a little while until they are ready. It is a really big store, so it is a little hard to find things. The sales associates are knowledgeable. The store is usually clean. The checkout clerks are good.
Description of Work: We bought a doorknob from Lowes.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Flooring Sales and Installation,
Decks and Porches,
Carpet Sales and Installation,
Doors
FAQ
LOWES is currently rated 4.2 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.